TAG Mobile Complaints, Reviews, Scam and Fraud Reports
Last Updated On: January 29, 2014
TAG Mobile Ratings and Reports
Consumer Loss ReportsReported Losses: $60.10
Average Reported Losses: $15.03
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 4 Reviews
Number Of Comments: 3
Latest TAG Mobile Complaint
Scammed by TAG Mobile
When speaking with Customer Service to purchase pre-paid wireless minutes, I was “sold” a plan that would give me 30 days of Unlimited talk and text for approximately $35.00 per month. I was told that in order to get this plan they would have to ship me a new phone to use along with a new phone number, and that it would take 7-10 bushiness days to receive it. I agreed, and also purchased a few hundred minutes on my existing phone in order to get me by until I received the new phone.
When I received the new phone 2 weeks later, there was no literature whatsoever in the box – just the phone and a charger. I called Customer Service to find out my telephone number and to activate the phone. They gave me my new phone number and activated the phone. When the Rep. asked if I had any questions, I asked him how far in advance I needed to call to pay for the following month of service , I was advised that the 2 weeks that I spent waiting for the phone to arrive counted toward my 1st 30 days of service!!
This is ludicrous because I did not even have a phone – or a phone number – during this 2 weeks. I feel as if I was robbed.
Older Reviews About TAG Mobile
Review #1: Tag Mobile – Refund request ignored
Complaint Filed By: Gin
On: February 20, 2013
Rating: 1 out of 5
Reported Losses of $21.60
i was charged $21.60 for a replacement phone from Tag Mobile on 10-18-2012. I was supposed to receive it within...
Review #2: Tag Mobile – Dropped calls and ripped off
Complaint Filed By: Dawnhon
On: February 11, 2013
Rating: 1 out of 5
Reported Losses of $21.00
I paid for 500 minutes and 1000 text messages. In 5 days I used 189 minutes and they shut my...
Review #3: Don’t be scammed by TAG mobile (formerly dPi mobile)
Complaint Filed By: Stephan Francis
On: November 26, 2012
Over a year ago I received a call for a free Gov’t cell phone …. I never received it from...
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