Quest Diagnostics Complaints & Reviews SnapShot

Last Updated On: December 24, 2015

Quest Diagnostics Corporate Contact

Business Name: Quest Diagnostics Incorporated
Corporate Address:
3 Giralda Farms
Madison, New Jersey 07940 USA

Customer Service Contacts

Corp Phone Number: 800-222-0446
Company Contact: Steve Rusckowski - CEO
Corp Website:

Customer Ratings and Reports for Quest Diagnostics

Customer Ratings

Average Rating: 1.20 out of 5
Based On: 10 Reviews
Number Of Comments: 1

Consumer Loss Reports

Reported Losses: $371.52
Average Reported Losses: $37.15

Latest Quest Diagnostics Complaint

Is Quest Diagnostics a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Medical Services Directory ListingQuest Diagnostics Incorporated Listing

Hiding - no people to call

Quest has no live people to talk to for simple questions. What if your doctor asks you to take a test and it isn’t one of those pre-populated on the website, as in my case. Of course you call.

There is no way to get a live person – they tell you so! Then you walk into the office and they say they can’t help either, I have to go to the website. They have totally eliminated any kind of customer service. They didn’t even outsource to India they just eliminated any human interaction for customer service.

Boy do they need some competition to wake them up!

Quest Diagnostics – 3 Giralda Farms Madison NJ 07940 | 866-697-8378

Most Recent Quest Diagnostics Complaints

Consumer Comments For Quest Diagnostics

  • quesy dump

    I was mandated by state of Pa to get a random drug screen. I had to wait 90 minutes to get called to pee. This is ridiculous. They just laid off 2 workers at this facility and left just one to handle all the work. DO NOT TRUST QUEST!!. They are overworked! As a former employee; they are the most mismanaged company I have ever worked for, I do not trust their results because I know how they operate. How does Quest expect to produce quality results? Because they don’t; all they want to do is make lots of $$$.


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