USPS
Filed Under: Mail Couriers / DeliveryCorporate Name: United States Postal Service
Corporate Address:
475 L'Enfant Plaza SW
Washington, District of Columbia 20260
Phone: 202-268-2500
Contact: Patrick R. Donahoe
Most Recent USPS Complaints
#1 - USPS - Postal Clerk refuses to give customer piece of tape!
I went to local Post Office, Hillcrest Sta., 3911 Cleveland Ave., San Diego, CA 92103, to drop off a pre-wrapped pkg that I had pre-printed postage for. Well since I didn’t have scotch tape I waited in line to ask the clerk for a few pieces of scotch tape, one clerk said I had to use wrapping tape on the label (really? a piece of paper?), another said she didn’t have any, not true, I’ve seen them pull out scotch tape before.
Unfortunately I got upset and told them “No wonder you all have a bad reputation! You won’t even give a customer a piece of tape!” By this time another window clerk whom I had also asked threw an International Customs sleeve at me and said that’s all she had. (This is a plastic sleeve where you put the paperwork inside the clear sleeve and peel off back part to stick on pkg.) Well instead of driving back home or to a store I decided to use this and put my package in the self-service slot. The other day I was mailing something and a different clerk pulled out a scotch tape dispenser to reinforce my label, they most certainly have scotch tape!
It just floors me that they go through so much trouble to avoid helping someone rather than doing the nice thing and helping someone. They get a kick out of pissing people off! I know, I used to work for the USPS, and I remember how they would laugh behind the wall, they would purposefully not give customers the right information, or make them squirm trying to figure out how to do things, fill out forms, procedures. It seems like every time I go to the USPS I see an upset customer so I know I’m not alone.
USPS Reviews, Comments Area
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Older USPS Reviews / Complaints
- Complaint #2 USPS never left notices at all
On: May 17, 2013 By: BellaThis is a weird story and it irritated me a lot. Once, I... - Complaint #3 USPS Return Receipt service does not work
On: April 29, 2013 By: BorzolOn 04/09/13 I sent a certified letter with return receipt(label #70103090000176246134). On 04/16/13... - Complaint #4 USPS worker won’t get out of truck to knock on door.
On: April 29, 2013 By: NightwynThis is now the 4th time this month that this has happened to... - Complaint #5 Poor service by USPS
On: April 11, 2013 By: Ce-LaA family member was living in Virginia and moved to Canada. In October... - Complaint #6 P…….poor USPS service in SANDY SPRINGS!!!
On: April 2, 2013 By: CHRIS MARCOSince losing our regular Mailman TIM PHILLIPS our service is none existing. I... - Complaint #7 USPS – Disappearing Postage
On: April 2, 2013 By: elf
Reported Customer Loss =$5.00I mailed a package from fl. It came back a week later without... - Complaint #8 USPS – Lost package
On: March 29, 2013 By: Kenny
Reported Customer Loss =$500.00I sent one mail with tracking number via USPS to FL from AR.... - Complaint #9 United States Postal Service – Misdelivered/Undelivered Mail
On: March 26, 2013 By: PatI live in a 29-story tall apartment building in St. Louis, MO (Zip... - Complaint #10 USPS Express Mail – Lost Letter
On: March 14, 2013 By: Vladimir Papyshev
Reported Customer Loss =$44.95I have sent a two pages letter on March 01 via Express Mail... - Complaint #11 USPS – Don’t deliver
On: March 14, 2013 By: Aneudy123Every freaking time I get a package or a certified letter from USPS... - Complaint #12 USPS Won’t correct wrong mail delivery problem
On: March 12, 2013 By: RyanI moved into a new house in November. Since then I have been... - Complaint #13 USPS not printing shipping labels but billing
On: March 12, 2013 By: alvin e thomas
Reported Customer Loss =$75.00On the 8th of March, friday I tried shipping a package to Machael... - Complaint #14 USPS – Postmaster cinfy lyons of plainfield, il
On: March 6, 2013 By: JILLPostmaster cinfy lyons of plainfield, il stated will not adjust route so that... - Complaint #15 USPS – Mail
On: March 6, 2013 By: Jerry
Reported Customer Loss =$1.00post office – the person delivering my mail put 5 five different addressed... - Complaint #16 United States Postal Service – Stolen Mail
On: March 5, 2013 By: Tamara Brown
Reported Customer Loss =$20.00I receive a monthly pass for Metra each month. I have never had... - Complaint #17 End Of USPS
On: February 28, 2013 By: Nora HarmanI do not use the postal service if at all possible. Just about... - Complaint #18 United States Post Office – what does Priority mean???
On: February 28, 2013 By: dave
Reported Customer Loss =$6,000.00I sent important papers 30 miles to the next city. i sent them... - Complaint #19 USPS – Crabby and Grabby
On: February 18, 2013 By: Miss AnonymousThis is a small town, and working any job in a small town... - Complaint #20 USPS – GoodVisiions – No Room for Professional Judgement
On: February 13, 2013 By: Cam Jones
Reported Customer Loss =$15.00Hi there, I didn’t put my apartment number on the shipping address and... - Complaint #21 USPS – RUDE, Nasty Postal Workers in Palatine, ILLinois
On: February 12, 2013 By: unique
Reported Customer Loss =$40.00First thing I had was Change of address FRAUD. I went online and... - Complaint #22 Poooorrr Service, Bad Customer Service
On: February 11, 2013 By: Newf150I’m send documents with tracking number to Frankfort,Kentucky . Never Never USPS droop... - Complaint #23 Don’t send anything ove 20buck through USPS or it will be stolen by USPS!
On: February 8, 2013 By: Damon Cooper
Reported Customer Loss =$550.001st Story: I waited 45 days for a video camera I ordered on... - Complaint #24 USPS – Post master and his employee(s) are crooks!
On: January 25, 2013 By: Dan Snyder
Reported Customer Loss =$70.00My complaint is so similar to anyone else. The USPS actually does not... - Complaint #25 USPS – The package which was forgotten in Miami international
On: January 22, 2013 By: Rachel Svenman
Reported Customer Loss =$61.50On DEC 11-2012 I sent a box priority mail to Sweden with Christmas... - Complaint #26 USPS – Rude employees and no explanations given
On: January 10, 2013 By: RadhaI have sent a letter from India on 6th November 2012 on the... - Complaint #27 USPS – Prority Mail package shipped 12/20
On: January 8, 2013 By: Maxine McClure
Reported Customer Loss =$270.00Today is DEC 27th I have still not received my package. Purchased an... - Complaint #28 USPS – Problems with the postal service
On: December 13, 2012 By: vicki.Hello, this is a on going problem I’m having with the post office... - Complaint #29 USPS – never deliver the package
On: November 21, 2012 By: dessie brumfieldi purchased a pkg on or or about october 6, 2012. according to... - Complaint #30 Failed to honor my claim
On: November 15, 2012 By: Tam Mac Arthur
Reported Customer Loss =$350.00On Sept. 7, 2012 I shipped a Winchester, Model 1200 shotgun from Prineville... - Complaint #31 USPS & International Mailing – don’t waste your time or money
On: October 16, 2012 By: Cole R.
Reported Customer Loss =$230.00October 1st, 2012 – go to Post Office in person and package and... - Complaint #32 USPS – Packages lost by Post office that never delivers my packages
On: October 3, 2012 By: Odelya M. Levy
Reported Customer Loss =$400.00…which I have items concerning my health re heart. To whom it may... - Complaint #33 USPS – This clerk cheated me $1.40 at postal office
On: September 25, 2012 By: haiThis clerk (at McClaren Station) told me that he will charge more for... - Complaint #34 USPS – rental
On: August 23, 2012 By: george
Reported Customer Loss =$1.25Paid for my box rental on 7-1-12 it was paid early . it... - Complaint #35 USPS – Post Office denied liability
On: August 23, 2012 By: Roberta
Reported Customer Loss =$35.00I was supposed to receive a package containing resharpened clipped blades (Value $35)... - Complaint #36 USPS – corrupt postal workers
On: August 23, 2012 By: jessie campbellI sent a certified letter to the us justice dept. In washington dc.... - Complaint #37 Invisible USPS
On: July 18, 2012 By: rickAs a consumer and representative of workers at Chattanooga USPS it is important... - Complaint #38 USPS – Theft at the Post Office CA108867364
On: July 12, 2012 By: Cheryl CorrellI handed a large manila envelope to my post man and explained to... - Complaint #39 USPS – Discrimination
On: July 12, 2012 By: BobA friend of mine is being discriminated against in the Farmington Maine Post... - Complaint #40 USPS – Complaint about damaged international package
On: July 12, 2012 By: ShirleyThis is to complain the poor management and service for United Stated Postal... - Complaint #41 USPS – new iberia post office
On: July 10, 2012 By: amyI am not understanding how a government place is allowed to be so... - Complaint #42 USPS – bad customer service
On: July 5, 2012 By: mrblueI waited in line for 20 minutes at lansdowne Po.. before I just... - Complaint #43 USPS – Harassment
On: June 18, 2012 By: Daryl "Mike" MalloyI have been having trouble mailing items from the Vintondale Post Office, It... - Complaint #44 USPS – DeRidder, Louisiana 70634
On: June 18, 2012 By: Jimmy WatsonWhy does it take items mailed from DeRidder, Louisiana 70634 (2 to 3...
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Every time somebody sends me standard mail, I do Not receive it. This has gone on for awhile, and this is not the first time I submitted information on this issue. I have yet to receive feedback on this and currently, there is a letter that is a week late. The sender was told to wait the last time, but I never received it and they didn't have it returned. Has happened with things mailed from different people. People should not have to get confirmations or PO Boxes to receive mail.
On April 5th, mailed registered letter, from Wesley Chapel, FL, containing $100 pounds cash to my brother, for his birthday. To date NO delivery. Last week called USPS, spoke to a woman in customer service, first she lied to me!! telling me that it was in London, then I told her, NO! I'm looking at the on line delivery status and it just got to New York on April 11th!!!, she promptly said well I can transfer you to international, didn't give me the chance to answer her, and promptly transferred me to a number which came back with the message that it was a wrong number!!! AARRRGGH!
I call back…AGAIN! and I'm told that mailing registered slows delivery time time. WHAT??! Idiots!! I told her I could have drove to New York in LESS TIME!! Mailing registered cost me an additional $15.00!! A first class stamp would have reached its destination in FIVE DAYS!! These people suck and I'm filing a formal complaint. . First they screw YOU! then they screw UP!! They need to SHUT UP!! and stop stealing from their customers by taking funds for services they cannot deliver!! PUN INTENDED!
Bought an item on ebay that was shipped 4/4/13. Usps tracking says item was delivered 4/8/13. Was home the entire day. Usps did not update this information til after 5pm. No one came to my door with a package. checked leasing office, did not receive anything. That was Monday today is Friday still no package. Contacted usps three times. No help but wanted me to complete a survey.its has been 5 days. Going to Patrick R. Donahoe the ceo and sees what he has to say about it.
Update: Sunday 4/14/13 Still no sign of a package. No call or email from usps. Approximately a week.
I have started a petition on Change.org, asking the USPS to take responsibility for lost or damaged mail that is uninsured. Interested? Have you had problems with "regular" mail that disappeared, leaving you no course of action? Visit and sign!
http://www.change.org/petitions/u-s-postal-servic…
Sent for a toy from a US company advertising on ebay. After i paid using PayPal they sent it by USPS. Still waiting a month later for it to arrive. Have tried to complain or at least get a reply to where the package is but the system will not allow it outside the US – Chris – Coventry – England.
Six weeks ago a box sent to me was completely lost—gone–never to appear. Three boxes were sent from the same address to me , at the same time. Two arrived on March 8, tracking showed the 3 rd would be here on the 11 th. Mail has gone on the 14 th and NO box !!!! This morning my asked how she should ship 2 boxes to Florida??? My suggestion was NOT USPS. Told her to send UPS—they will get there!!!. Sad state of affairs
My sister sent me a birthday card the week of January first. Today is Feb. 14, and I have not received the card yet.
Mailed a package to my parents from the post office. The next day the postman was knocking on my door with the package I had sent to my parents. Someone at the post office misread the label and sent the package to me instead of my parents.
Soon enough all those bastards will be unemployed because the internet will put them out of business then they can join the rest of the nation complaining to the government who doesn't respond well to fixing problems asking for a job.
1-800 ASK USPS. Terrible customer service. I was hung up on by one of their agents. I was trying to report mail that was stolen out of my mailbox. Very rude. I am going to use UPS for all of my mail from now on.
BEWARE of USPS premium forward service (PFS). On the back of the sign up form #5 says after you pay your money the USPS may or may not deliver your mail
Mailed package express delivery from Miami 33139 to 00911. It never arrived on time. Next day I found out that the package went to a wrong zip code 00918 and was posted as undeliverable. I ended up Picking up a package at the post office at 00918. (the package was scanned as delivered when i picket it up) When asked for Guarantee if not delivered by next day 3 pm, post office in Miami said that there was no mistake and because it was a undeliverable address and not eligible for refund unless post at 00918 posts as missent on the record and then will be eligible for refund. Post office at 00918 accepted the mistake and entered in the system as missent by USPS. After returning to 33139 post office for follow up, Post master still refused a refund even after post office at 00918 corrected error in the system. Stating the address it was sent to to does not exist. How its possible that miami post office make this statement when in the system showed that package was delivered to that address 2nd business day? Discrimination, false advertising and ignorance from post master in Miami. Since I never signed for the package and it was "delivered"to the address that does not exist, should i have the right to claim 2.000 insurance policy on it?
I went to the Pike Road P.O. in Alabama and paid ($ 18.95) for an next day delivery (signature requested) to my granddaughter in Lake Charles, La. 70615 and the mail carrier NEVER delivered the item. My grandchild baby was a week old, her husband used the only car and was at work,also her front door opens into the living room. Receipt/file#ca108632065. She had to go to the P.O. to pick the item up. P.O. will not refund my fee, I paid for a service I did not receive. I had problems with other deliverys to her address three times prior.
Me & all orther people should sue in ceviel court cause the false advertise they very unprofessional &they very rude have no respect or pryde in they job of line dont respect orther people rights or dignigty . If they dont respect u or many orthers lime me&u who's to say they respect any one includeding they sibling who put them here . U know they give consideration receive it give respect recieve it have a heart get a heart . Like they say people like that are undesireable
Use spell check. Your spelling, grammar and punctuation are all horrible. Better yet, get someone who knows English to post for you.
Stop been so racist you in the wrong website buddy.
from virginia a post was send to india last year on 11 august and till now i have not recieved it and if i dont get that then i am going into consumer forum against usps and will claim for my stuff worth usd 100000 material