USPS Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: United States Postal Service
Category: Mail Couriers / Delivery
Complaint Directory: View Listing
Corporate Address: 475 L'Enfant Plaza SW
Washington, District of Columbia 20260 USA
Phone Number: 202-268-2500
Company Contact: Patrick R. Donahoe
Ratings Damage Reports For USPS
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.40 of 5
Based On: 61 Reviews / Complaints
Number Of Comments: 32 comments
Most Recent Complaint About USPS
California, Bell Gardens - Lost Packages Failure to Scan
USPS – California, Bell Gardens – Lost Packages Failure to Scan
ON 01/17/2014 i did ship a package to illino. I pay extra for tracking and they don’t scan them. When I call customer service, they say they will follow-up but they never do!! If it’s a standard mail package With confirmation number and signature go with a package, now a package is lost- no body let me know where is it? USPS DON’T WANT TO RESPONSE THAT LOST. PLEASE STOP EXCUSE FOR OUT OF CONTROL
I am so up-sad and mad- There’s no excuse for the poor/non-existent service.
My packages (the ones being sent and the ones I’m supposed to receive) are disappearing after entering the BELL GARDEN,CA 90201 sorting facility! The only logical reason is that there are thieves working at these sorting facilities stealing our packages. If you search “USPS stealing” on Google or Youtube, you’ll find that it’s been happening to many people. Most of the time it’s the mail sorter or the supervisors who are the culprits. Also, it shouldn’t take long to solve if someone just monitors what’s going on in these facilities. Also the fact that no one contacts us after we report these problems is just stupid and inefficient. How do we know they’re doing their jobs? This whole system is a complete failure.
I still keep my original receive – but I have to cried it. the package is $1500.00- I lost money in there. please can some body let me know what’s I have to do next.
The USPS must have a policy for hiring incompetent people and rewarding them for doing a poor job. We ship hundreds of packages each week and it astounds me how idiotic their handling of problems are when they lose a package. Latest case is a package that was last scanned at the local CA sorting facility and per tracking has not moved since.
After a number of lengthy phone calls (being on hold for the most part) someone who must surely be the least intelligent person on earth at my local ‘USPS consumer affairs’ office tells me that there’s nothing she can do because the ‘sorting facility works nights and consumer affairs doesn’t so I can’t contact them’! The most disturbing part of it all is how OK USPS employees seem to be with their inability to perform simple tasks.
When I remind them that besides the lost merchandise I have paid them to perform a service (deliver a package from A to B0 which they clearly have not, their response is ‘well the package wasn’t insured’. What exactly are we insuring against? Your inability to do your job? Name one other business that operates this way. I have even emailed the Post Master multiple times through their website and have not ONCE gotten a response.View Comments View More USPS Complaints
USPS Reviews and Complaints
Lousy Mail Service
Complaint Filed By: Ray Iwata On: March 14, 2014 Rating: 1 out of 5
The Seattle Westwood Post office stopped delivering my Tue ads & coupons. I got these for the past 15 years....
Here we go again
Complaint Filed By: William Johnson On: March 12, 2014 Rating: 1 out of 5
My Name is William Johnson, I was residing at 5925 Riviera Dr Orlando Florida 32808. In November 2013, I went...
I want to stop getting Martin Gillooly’s mail
Complaint Filed By: barbara a gillooly On: February 25, 2014
I have filed several complaints with the post office with out a resolution. My ex husband Martin Gillooly is using...
Priority Mail askew?
Complaint Filed By: Wayne Toy Him On: February 21, 2014 Rating: 4 out of 5
I mailed a package via Priority Mail on Feb 12th, 2014 at the National Capital Station Washington DC to Jamaica...
Delivery Of Priority Mail Package. Ignoring It’s Responsibility.
Complaint Filed By: john bernatowicz On: February 17, 2014 Rating: 1 out of 5
i mailed a priority mail package in port salerno, fl post office on 1/12/2014 to wall, nj. The party received...
False Statements Left By Mail Carrier
Complaint Filed By: philip antes On: February 14, 2014 Rating: 2 out of 5
I have sent plenty of packages to my cousin in Battle Creek, Michigan and every time I look the tracking...
No Mail Delivery
Complaint Filed By: Donna Wright On: February 12, 2014 Rating: 1 out of 5
How can the Us Post Office have to go through Senate approval to stop Sat delivery, but my post office...
London, Ar Post Office Ripped Me Off
Complaint Filed By: Lilly Blackburn On: February 3, 2014 Rating: 5 out of 5
I buy and sell online and recently purchased an expensive item that showed to be delivered by the tracking. It...
Reckless driving, speeding and very poor package delivery
Complaint Filed By: Russell Viveiros On: January 17, 2014
I have lived at this address for over 10 years now, and off and on again I’ve called the Chester...
Mail Is Being Put In The Wrong Mail Boxes. Been Told But Still A Problem.
Complaint Filed By: NONE On: January 17, 2014
Mail Is Being Put In The Wrong Mail Boxes Your Postal Mail Man Has Been Told But It Is Still...
Kim Fjell Returned A Statement
Complaint Filed By: Ronda Dowdy On: December 13, 2013
Back in February I ordered some bras and panties. They didn’t fit well. I sent then back. They credited my...
Racially Charged Postal Service
Complaint Filed By: Lee W. Miles, Jr. On: December 12, 2013 Rating: 1 out of 5
We live in a very racially charged city. I am a business owner in the western part of Memphis. I...
Complaint Filed By: Gordon Haynes On: December 11, 2013 Rating: 1 out of 5
MAIL DELIVERY: Mail is being delivered in my area late as 7:00 PM in the Dark. Lately we are not...
Dropped My Parcels And Sat On Them For Over 3 Years
Complaint Filed By: Georgann Hughes On: December 11, 2013 Rating: 1 out of 5
Approximately four days ago, we received two small parcels from a company in Coppell, TX called Mannatech. We had cancelled...
Us Post Office Incompetence
Complaint Filed By: Al Harradine On: September 19, 2013 Rating: 1 out of 5
I personally went to the Athens PO in August to start forwarding mail on Sept 4 th to Florida. I...
Unhappy Grandmother from USPS
Complaint Filed By: Harriet Mclaurin Dickens On: July 31, 2013 Rating: 1 out of 5
I sent gifts for my children from the main post office, in Pasadena, ca. On 7/16/2013, to Chicago, Illinois. The...
Postal Clerk refuses to give customer piece of tape!
Complaint Filed By: Terry On: May 17, 2013 Rating: 1 out of 5
I went to local Post Office, Hillcrest Sta., 3911 Cleveland Ave., San Diego, CA 92103, to drop off a pre-wrapped...
USPS never left notices at all
Complaint Filed By: Bella On: May 17, 2013 Rating: 3 out of 5
This is a weird story and it irritated me a lot. Once, I ordered a used figure from someone and...
USPS Return Receipt service does not work
Complaint Filed By: Borzol On: April 29, 2013 Rating: 2 out of 5
On 04/09/13 I sent a certified letter with return receipt(label #70103090000176246134). On 04/16/13 I sent a letter with a return...
USPS worker won’t get out of truck to knock on door.
Complaint Filed By: Nightwyn On: April 29, 2013 Rating: 1 out of 5
This is now the 4th time this month that this has happened to me. I am home, waiting for a...
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