Ocwen Financial Reviews and Complaints by Consumers and Customers
Last Updated On: July 31, 2015
Ocwen Financial Customer Ratings and Reports
Customer RatingsAverage Rating: 1.07 out of 5
Based On: 64 Reviews
Number Of Comments: 111
Consumer Loss ReportsReported Losses: $1,869,016.64
Average Reported Losses: $29,203.39
Latest Ocwen Financial Complaint
Federal government sponsored criminal enterprise!
Every state has one of these elected official clowns. This is the request I sent to mine. Every one has an excuse as to why it is not something they can help with. This is called “passing the responsibility to some one else”.
This was sent by consumer complaint system to the OAG of va. OAG Office said this will take about a MONTH?
Office of the Attorney General of Virginia
Consumer Protection Section (Consumer protection!?!? What a joke)
PLEASE PRINT THIS FOR YOUR RECORDS
If you need to submit additional information or supporting documents for this complaint, you may send them via email to email@example.com, please reference this confirmation number: Confirmation Number 1410-2624-5415
If necessary, you may fax the information to (804) 225-4378 or mail the documents to: Office of the Attorney General of Virginia – Consumer Protection Section, 900 East Main Street, Richmond, VA 23219
If you have questions or need further assistance please email us at firstname.lastname@example.org. You may also call us at (800) 552-9963 if calling within Virginia, or (804) 786-2042 if calling outside of Virginia.
IF YOU CANNOT DO ANYTHING ABOUT THIS TELL ME WHO CAN. I HAVE NO TIME LEFT FOR ANOTHER GOVERNMENT EXCUSE LIKE “THAT IS THE RESPONSIBILITY OF THE GUY ACROSS TOWN”.
So far all such recommendations have been LIES.
Copies of this issue are going to be given to election researchers everywhere. How you are represented therein is entirely up to you.
If there are any documents you need I have to mail a CD as the pile is quite large and thus not emailable. I will send the complete set when you ask for them. I have a letter of intent from ocwen to FORECLOSE SOON. This is ocwen’s typical method of extortion and theft.
Ocwen has lost nearly 3 BILLION dollars in class action suits for doing exactly this to thousands of “We the People”. One suit alone was 2,2 BILLION dollars.
I am a United States Navy reservist. I am 60yrs old.
Ocwen is STEALING everything I have ever worked for from me by FRAUDULENTLY claiming my home payments were “late”. I have sent every document ocwen has asked for on nearly 10+ occasions and ocwen continues to just ignore them and continue to say my payments are late.
My payments were “wired in” by my bank. This is the safest and most provable method of payment there is.
My home is being stolen from me by EXTORTION and FRAUD by ocwen home loan servicing. Ocwen’s own attorney made a public statement that ocwen’s “business model” is NOT designed to help ocwen’s customers, it is designed specifically to make foreclosing on peoples homes very easy for ocwen.
I refinanced my home in 2006 with GMAC. No problems at all with GMAC. The few times I called GMAC they always answered questions quickly and completely. I usually call a second time to see if I get the same answer the second time. With GMAC this was always the case.
When you call ocwen they NEVER answer a question at all and the responses you get are always different.
GMAC went out of business around Sept. of 2013. And then the TROUBLE started. My loan was transferred to ocwen. I called ocwen in October of 2013 and there was no mention of any “LATE PAYMENTS” at that time. Or in the next 5-10 calls.
Ocwen never answers any question at all. I have had ocwen on the phone many many many many times and they are obviously extremely well trained as to what they are allowed to talk about.
After I asked ocwen, TEN or TWENTY times, “When did ocwen get my loan” they finally answered “Sept of 2013″. I have a letter, that arrived a week ago, in which ocwen states ocwen got the loan earlier than that. As you might imagine ocwen did not specify when that occurred. According to the credit reports ocwen did get my loan in Sept of 2013. As usual ocwen does not give a specific date when ocwen actually got the loan.
The credit reports show the Sept. 2013 date as correct.
The credit reports also show that there was never ANY problem with any of my payments in the 35 years before ocwen had the note. EVER. Enter ocwen and it has been nothing but lie after lie after lie after lie after lie after lie after. It is obvious that this is a carefully crafted conspiracy of lie by ocwen to defraudde the public out of BILLIONS AND BILLIONS AND BILLIONS of dollars from “We the people” by this criminal organization.
The reason the government doesn’t do anything about it is the government is collecting billions from this ongoing criminal enterprise. The government their plan to STEAL from “We the people” in 1910. Every year the government steals a higher percentage of everything you own.
As an example no one can actually “OWN” real estate in the USA.
In my first five conversations with an ocwen rep on the phone there was NO MENTION of late payments or any other issues. Finally one said something about a “LATE PAYMENT”. I informed him there was never a late payment and that I had documentation. He patently ignored my assertion, did not ask for documentation just repeated there was a “LATE PAYMENT”.
Two months ago ocwen started saying there are several lates as opposed to the one they insinuated recently. I had sent ocwen documentation proving all of my payments were on time and the right amounts and ocwen continues to ignore the docs I sent.
By the way my payments are sent in electronically by Suntrtust bank. Thus not lost in the mail or delayed in any way.
2 or 4 phone calls later they finally gave me a phone number to their “RESEARCH DEPT”. I sent ocwen’s “research dept” transcripts from my bank, Suntrust, showing all payments were on time with no bounced payments. That is when the totally uninformative FORM LETTER answers started coming. These form letters have a lot of writing on them but say, briefly, “ocwen’s records are correct”. That is the only actual statement in those letters. In the American lexicon this is called a “BLOW OFF” but not an answer.
Several phone calls, and a month or two later, after my asking “what is the problem?”, over and over and over, ocwen’s research dept FINALLY told me they did not like the “format” of the documentation I had sent them 3-4 times. Ocwen’s research dept never provided the first hint as to what their idea of correct documents might be. I asked ocwen why this had not been clearly explained to me in their FIRST return letter as a professional company would have done. As usual they ignored that question also. My immediately repeating the question over and over ect did not help.
I began to realize they talk in a generalizations never actually saying anything. So I started calling them regularly to see if I would get a more informed person on the line.
Eventually ocwen’s rep seemed to answer my question by requesting my statement for Sept-2013 be sent directly to him. He identified himself as employee M9150 named “Paraveen”. Paul Paraveen said I was to talk only to him. Reffering to himself as my “single point of contact at ocwen”. Since that time I have found there is another “single point of contact” for me at ocwen. Paraveen seemed to be capable of answering questions although he avoided any direct answers like all the rest had done before.
He seemed to tell me what the research dept document complaint was. I got the exact document from the bank, as specified by “Paraveen”, and sent it in to ocwen’s research dept and ocwen’s research dept sent another copy of their form letter saying “our records are correct”. This means Paul Paraveen M9150 lied to me.
By my sixth phone conversation with an ocwen rep. I asked “What is the date of the first “Late” payment and specific dates of any others”. I have asked that same question in 25+ phone calls to ocwen and they will not answer that question.
I have sent several requests for the answer to that question to ocwen’s ‘RESEARCH DEPT” and to this day JULY-6-2015 ocwen continues to not answer that question. They answer with FORM LETTERS that say (in summary) “ocwen’s records are correct”. When they clearly are not! Those letters were accompanied by a ledger sheet printed smaller than I knew a printer could print. A large magnifying glass was needed to read any of it. That page has a column for “payments received” but ALL of the entries in that column show amounts smaller than my payments. That column should show the exact amount sent in!
ocwen started reporting my payment to the reporting agencys as “LATE” every month since ocwen got this loan in September of 2013. ocwen even reported the last payment I sent to GMAC as late!?!? That is the payment before ocwen had the loan.
All info GMAC reported to the credit agency right up to their last involvement with this loan said “all payments were on time and paid as per the contract”. There are no lates or any other such comments until ocwen took over.
I have filed many reports on this issue to many agency’s including senator Tim Kaine’s office. He said he did not want to get involved in the welfare of the citizens of the state he represents.
Another was the CFPB (consumer financial protection bureau a federal agency)
The CFPB agent (Hightower) sent his answer to me on OCWEN’S OWN STATIONARY!?!?!? Hightower apparently works for ocwen!?!?
I am a VETERAN.
EVERYTHING I HAVE WORKED FOR MY ENTIRE LIFE IS BEING STOLEN FROM ME AS WE SPEAK!!! I have ocwen’s letter stating their intent to FORECLOSE soon, on my desk. This is costing me my retirement. It wasn’t much but ocwen has almost taken from me my ability to retire already.
This BS has to stop!
I HAVE NEVER HAD A “LATE PAYMENT IN 35 YEARS”.
But now ocwen is going to steal my home ANYWAY?!?!
Apparently with the aggressive help of the state of Virginia and the federal government. .
It has been brought to my attention, by an attorney in virginia, that many states like VIRGINIA and FLORIDA directly participate in this form of stealing by making it extremely easy for companies, like ocwen, to steal homes from any citizen ocwen wants to steal from them. The various states just refuse to protect “We the people” from these thieves.
I asked a fairfax county virginia police financial fraud specialist if this kind of theft by fraud is legal… He would not say “NO” as you might expect.
Florida is so proud of their “helping the loan companies steal” they gave their system a cute name!! Florida’s “ROCKET DOCKET” system… a judgement every 90 SECONDS!?!?!? Judgements are ALWAYS against the home owner? The homeowner is never allowed to speak.
Thus our day in court is stolen from “We the people” along with everything “We the people” ever had by the government that is supposed to be protecting “We the people” from this kind of predation.
In the box “* What resolution are you seeking?” I wrote…
The attached file has this info.
I want ocwen to start answering the question immediately in a phone call like every other company I call does and stop changing their wanted documentation list every time I send what ocwen has asked for.
My question I have asked over and over and over since Dec of 2013 is “what are the dates of any payment issues and explain in detail every one of them simply and plainly”. I will design and send ocwen the doc if they are not smart enough to do this incredibly simple thing on their own.
Their response will be 4 lines for each item starting with the date of each payment and exactly what that issue was. A late would include the actual date ocwen says the payment arrived, Suntrust knows exactly when it got to ocwen’s account, not the date when ocwen’s people finally logged it in. I have ordered a compltet set of these documents from Suntrust showing every payment.
They have been refusing to do this for 2 YEARS so far. Ocwen does this to someone every day.
Ocwen’s so called ledger sheet is designed to confuse the issue.
There are approx 180 monthly payments I have made so far. ocwen needs to address each one separately, in plain common english. Stating how much was received by ocwen. I have sent this info to ocwen and they just ignore my documentation. The last set of docs were EXACTLY the documents ocwen’s employee (Paul Paraveen M9150) asked for and ocwen’s research dept says they are not correct! Suntrust says ALL payments were “wired”. Ocwen asked ME for receipts for those transfers when ocwen knows that the bank does not provide receipts for something I did not BUY.
Thus ocwen is asking for documents that ocwen knows NEVER existed!!
ocwen needs to show exactly how much Suntrust sent to ocwen for each month since the loan was originated.
Lastly ocwen must remove any and all negative info about me from any and all sources available to anyone anywhere by any means. If ocwen does not do this ocwen must pay me daily until the information is no longer available to anyone.
If ocwen fails to do that within 10 days ocwen will pay me $1000.00 per day for as long as ocwen fails to complete that task.
After all ocwen has already cost me more than $20.000.00 in maortgage payments I should have never had to pay.
List any other organizations you have contacted (i.e., other consumer protection offices, Better Business Bureau, etc.)
It is a very long list I have been sending this to every agency I could think of including Tim Kaine the senator from va. The CFPB (consumer financial protection bureau)They are a complete waste of time. They sent the CFPB answer letter on OCWEN’S OWN STATIONARY?!?!? He just repeated ocwen’s comments.
If you want a complete list you need to send me your address so I can send a copy of all the paper work I have on them. It is quite extensive.
I have documentation that shows the entire government is helping ocwen steal from ALL of ‘WE THE PEOPLE” every single day!
The elected officials “We the people” elected to protect the USA and all of its citizens don’t care about ANY of “We the people”.
Official Responses from Ocwen FinancialBy: Chelsea Mendez On: April 21, 2014
There have been several attempts to resolve complaints being left on the customer’s behalf to resolve any/all issues they might have. We are still seeking to offer assistance to resolve any and all unresolved issue with www.DatePlayful.com
25 Most Recent Ocwen Financial Complaints
Review #1: Fake statement
Complaint Filed By: lawrence depugh
On: July 2, 2015
Rating: 1 out of 5
had my mortgage modified; at that time I owed $70.000, when it was done $90.000. I got sick that is...
Review #2: Elderly Couple Scammed Into Bankruptcy
Complaint Filed By: Leisha Bennett (POA) FOR Patricia Sluder
On: June 11, 2015
Rating: 1 out of 5
Reported Losses of $11,130.00
My elderly parents with Alzheimer’s and cancer and one very hard of hearing had their house payments raised without their...
Review #3: Can’t get their story straight
Complaint Filed By: Annmarie
On: May 29, 2015
Rating: 1 out of 5
Reported Losses of $11,818.18
My husband had reconstructive surgery on his shoulder, he was out of work for 8 months. We fell behind in...
Review #4: President Obama, Please Save America – Stop This Company
Complaint Filed By: Fed up with OCWEN
On: May 8, 2015
Rating: 1 out of 5
Reported Losses of $120,000.00
Ocwen home mtg is the WORST in America! After home loan modification was approved by Litton Loan over 8 yrs...
Review #5: Worst Mortgage Company In USA
Complaint Filed By: charlie
On: March 12, 2015
Rating: 1 out of 5
Reported Losses of $290,000.00
always telling us we owe more, each month on our statements, and also telling us, to send payments to different...
Review #6: Taking Advantage of Widow
Complaint Filed By: Susan M. Schutzman
On: March 3, 2015
Rating: 1 out of 5
My house is located in Pennsylvania. A year ago my husband passed away without a will. The mortgage is in...
Review #7: We need help to bring closure to my clients
Complaint Filed By: Jacque McBurney
On: March 2, 2015
Rating: 1 out of 5
I have a client that has been dealing with OCWEN on a short sale since 2013. We’ve submitted complete files...
Review #8: Absolutely the worst
Complaint Filed By: Gary
On: February 27, 2015
Rating: 1 out of 5
Reported Losses of $200.00
I fought with the customer service dept. for almost 4 months. The bi-weekly payment was taken out of the account...
Review #9: Loss Escrow
Complaint Filed By: Tierra Brown
On: February 26, 2015
Rating: 1 out of 5
Reported Losses of $2,861.00
I receive a escrow refund for my mortgage account every year. Now that my account has been transferred Ocwen now...
Review #10: Mortgage Giant reports lates in error
Complaint Filed By: Larry Gunnels
On: February 20, 2015
Rating: 1 out of 5
Reported Losses of $3,000.00
Ocwen Loan Servicing reported my mortgage payments 30 days late twice in error in 2013. And refuses to correct the...
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