Scotts Lawn Service Reviews and Complaints by Consumers and Customers SnapShot

Last Updated On: April 21, 2015

Scotts Lawn Service Corporate Contact

Business Name: The Scotts Company LLC
Corporate Address:
PO Box 388
Marysville, Ohio 43040 USA

Customer Service Contacts

Corp Phone Number: 888-872-6887
Corp Website:

Scotts Lawn Service Customer Ratings and Reports

Customer Ratings

There Are Currently No Ratings.
Based On: 1 Review
Number Of Comments: 7

Consumer Loss Reports

Reported Losses: $100.00
Average Reported Losses: $100.00

Latest Scotts Lawn Service Complaint Filed

Scotts Lawn Services Advertisement is a lie.

Received a mailing with an advertisement of free lawn analysis.

Requested ths service online. I received a call from Scotts representative in Elgin IL and was asked if I want any paid services. I said that I want FREE LAWN ANALYSIS as advertised. They told me that it takes up to 2 weeks to send somebody out. And that if I am not home, they will leave analysis at my doorsteps.

Nobody showed up. I have a live-in babysitter who is around the house all the time. Called them back after 2 weeks. Was offered paid services again. When I asked them about free lawn analysis, they told me that a person was at my property and performed this analysis. Then I asked how I can obtain the results of this analysis they told me that I can not.

I never expected that such a big company like Scotts would be so dishonest and will not fulfill their own advertisement.

Is Scotts Lawn Service a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

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Consumer Comments For Scotts Lawn Service

  • Albert, I am with Scotts LawnService in Marysville, OH. We do offer the free analysis. You are welcome to contact me and we can get it set up for you. You can email

  • I agree with Fran. Do not want to start something for which I will be sorry for later.

  • Just called the Scotts Elgin service with my priority code. Guess what, the classic bait and switch. Just like the Albert described. (See above) Next call to Illinois consumer office.

    • Good call them yourself.

  • I had Scott’s in 2012 and the amount was not too bad, $ 171.00 for 5 treatments only. It did have a 5 % rebate b/c of paying it in full. I called this year for an idea of what the cost would be now. I was told about 70 something . I told them no b/c I could not see how it would cost that much more in 1 years time. I skipped the 2013 I was so disappointed, but being a widow I have to watch my money.

  • I was going to have a free analysis done, I received a request in the mail. After reading the complaint about the analysis I changed my mind. If you want peoples business, do what you say your going to do and you would get more customers to sign up

  • I was just about to to request a Free Lawn Analysis, and saw the complaint about the analysis and quickly changed my mind. I have no interest in doing business with a company that is shady. Also the attitude in the response was quite clear to me. They could care less if they lose a customer. So I am going to save them the time and trouble of having me for a customer.


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