Stoneberry

10 thoughts on “Stoneberry”

1. Ok people, it clearly states in their catalogs under their Stoneberry Guarantee, sorry, shipping and processing charges are non-refundable. Duh!!! Regardless of whether you change your mind and no longer the product, someone took the time to take your order, process your order and ship your order. So why should they eat the cost because you changed your mind. It's a business, those fees are what helps them stay in business. I placed my first order with them not even 24 hours ago and it has already shipped!!!

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2. I have a credit limit of 500.00 with them, have less than 100.00 to pay. I ordered $134.00 worth of merchandise and they want a down payment. WTF??

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3. I order something from them in dec 2012,,,it wasn't what I expected,,,so was ask to return items,, for a full refund,,turn out I didn't get a full refund,,,they charge me for the shipping & handling,, they minus $35..from my refund…and they got there items back!!! I was so freaking pissed!!! I got ripped off!!! Don't like them at all,,,,,

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4. i have ordered from stoneberry and only have gotten half my order and its now been a month and the other half my order was to be shipped on 2/17/13 and still has not been shipped yet maybe they meant 2/17/2014

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5. I just got a call from a collection agency today saying I owe Stoneberry 276.33 have not recieved a payment from me since July 2012 on my account. I thought I had paid them off last AUG! yes I did order again from them in June 2012..I forgot I had! They told me at Stoneberry that I had 2 sepaerate accounts.Not that i knew off! So no e-mails from them to remind me of payment, no calls on my cell phone either. BUT they DID call my disconnected phone in another state from the first time I ordered. They DID send paper notices to old address that were returned to them. Yet they have my e-mail, new address and cell phone to give to collection people. Now I owe 276.33 instead of original 117.95 for Item ordered back in June. 92.00 of this is late charges. Can't help me now though because "it's in collection agency hands now-too late"! Never again Stoneberry!

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6. I paid off my account and they claim they did not recieve it when i have the cancelled check that has cleared my bank. if i get another bill with late fees charges on it i am going to sue this place

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7. They did the same thing to me. Some of the people who reply to your thread actually work for Stoneberry they are paid to say they have had no problems.

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8. tHEY ARE A NEW COMPANY, ABOUT A YEAR OLD, i HAVE NEVER HAD ANY PROBLEMS WITH THE, OTHER THAN HAVING A BACK ORDER, AS THEY WERE OUT OF STOCK. wE HAVE TO GIVE THEM A CHANCE TO GET THE BUGS OUT, AS A YEAR IS NOT A VERY OLD COMPANY…I LIKE STONEBERRY MYSELF

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9. Stoneberry will ask for money up front due to your credit history or lack of that request is reasonable. I have a Stoneberry account, I was not ask for money up front,but my room-mate was. I have also had the experience not with stoneberry but with companies that what ever payment you pay for the month due is for that month. payments are made every month you can pay tne minimum or over but you ust pay every month. I had to respond to the comments above, not be cause i want to stand up for Stoneberry but the comments, above is with-out merits, and is the standard for some companies if not all.

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10. I called in a double payment before it was due. Then I got a bill for the month. I called and told them I had made a double payment, and they said it didn't count because I couldn't pay early. When I complained about it I got this payment must made each month. dah don't even know how to write.

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