AtLink WiFi Reviews and Complaints by Consumers and Customers
Last Updated On: January 5, 2016
AtLink WiFi Corporate Contact
Customer Service ContactsCorp Phone Number: 405-753-7151
Corp Email: firstname.lastname@example.org
Company Contact: Samual Curtis - CEO
Corp Website: atlinkwifi.com
AtLink WiFi Customer Ratings and Reports
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 4 Reviews
Number Of Comments: 15
Consumer Loss ReportsReported Losses: $1,950.00
Average Reported Losses: $487.50
Latest AtLink WiFi Complaint
Horrible Service All The Way
My family out here in Bridge Creek area had At Link Internet is the only Internet provider at this time. We had them for less than a year. The entire time we literally had to turn our router on and off just to have a few minutes of service. We called them hundreds of times begging for help. But they did want their money each month for nothing.
So and I spoke to tech support and billing numerous times to no avail. We never had true service, Internet. They didn’t know what to do. But they should. My so spoke to tech support for 8 hours one day to get help and they had him buy a $100.00 router and still they didn’t know what to do. They sent me a bill for $300 for a phone call! I have never experienced such a horrible company. I asked for the corporate number. They refused. Then asked for their owner to call and he didn’t.
We have been discriminated against. They hang up on my son and I. I have read the other complaints here and my entire neighborhood is ready to get rid of them! They are awful. Even Pioneer telephone employees said Atlink stole their tower.
So yes I am ready with 100’s of people to take these jokers to court. Run them out of Oklahoma.
Official Responses from AtLink WiFiBy: Lance MAXEY On: January 5, 2016
Response from Lance MAXEY – Marketing Director at AtLink
I am writing in response to your complaint, I am sorry you do not feel that your getting speeds you want. The Tuttle/Bridge Creek area was hit by a tornado and as you know getting to towers for repair. AtLink is a no contract service, and we have spent several millions of dollars upgrading your the Tuttle Market. Please visit www,tuttlefiber.com, this will provide you with a few details about the recent project AtLink is working with the city on.
Please feel free to email me directly.
Most Recent AtLink WiFi Complaints
Review #1: Slowwwww And Always Down
Complaint Filed By: classaction atlinkwifi isp
On: May 7, 2014
Rating: 1 out of 5
Reported Losses of $600.00
Its not a line of sight issue, nor router, nor anything except AtlinkWifi internet service crappy Mustang and Tuttle towers...
Review #2: Horrible Service They Won’t Fix
Complaint Filed By: Nancy
On: April 1, 2014
Rating: 1 out of 5
Reported Losses of $250.00
My service is NEVER consistent. It constantly goes on and off. I pay extra for maintenance and they never want...
Review #3: Inconsistent Service and Untrained Technical Support
Complaint Filed By: tiredofbadisp
On: January 2, 2013
This company accepts Government grant money to provide internet service to rural Oklahoma yet is unable to provide consistent internet...
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