Tower Hill Ratings and Customer Reports
Total Reported Consumer Losses:
Average Reported Loss Per Consumer:
There Are Currently No Ratings
Based On: 2
Reviews / Complaints
Number Of Comments: 9 commentsView / Write Comments ↓
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Most Recent Complaint
Homeowners Policy Coldly Cancelled
I’ve been a good, cash paying homeowner insurance customer for about 3 years. I recently chose to enroll in Tower Hill on-line automatic payment plan providing my checking account number. I mistakenly transposed a couple numbers in the account when I filled out the online enrollment form. When the bill went to the bank, it got kicked back for an unknown account number.
Tower Hill cancelled my policy without a phone call or email even though they had this information on file. I found out 45 days later when they had the nerve to send me a “balance due” bill after cancellation. They refused to reinstate my policy even with full payment and full current year payment. Very poor / impersonal business practices. Thank god I didn’t have to fight for a claim with these jerks.
They changed their name from Royal Palm Insurance to Tower Hill. By any name they are a bad business. Including the extra premium for having a policy lapse, the new company I went with charged an extra 600 dollars. Thanks Tower Hill!