Tower Hill Complaints, Reviews, Scam and Fraud Reports
Tower Hill Profile
Corporate InformationBusiness Name: Tower Hill Insurance Group, LLC.
Complaint Directory: View Listing
Corporate Address: 7201 Northwest 11th Place
Gainesville, Florida 32605 USA
Phone Number: 352-332-8800
Ratings Damage Reports For Tower Hill
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataThere Are Currently No Ratings.
Based On: 2 Reviews / Complaints
Number Of Comments: 11 comments
Most Recent Complaint About Tower Hill
Homeowners Policy Coldly Cancelled
I’ve been a good, cash paying homeowner insurance customer for about 3 years. I recently chose to enroll in Tower Hill on-line automatic payment plan providing my checking account number. I mistakenly transposed a couple numbers in the account when I filled out the online enrollment form. When the bill went to the bank, it got kicked back for an unknown account number.
Tower Hill cancelled my policy without a phone call or email even though they had this information on file. I found out 45 days later when they had the nerve to send me a “balance due” bill after cancellation. They refused to reinstate my policy even with full payment and full current year payment. Very poor / impersonal business practices. Thank god I didn’t have to fight for a claim with these jerks.
They changed their name from Royal Palm Insurance to Tower Hill. By any name they are a bad business. Including the extra premium for having a policy lapse, the new company I went with charged an extra 600 dollars. Thanks Tower Hill!View Comments View More Tower Hill Complaints