Tower Hill Reviews and Complaints by Consumers and Customers
Tower Hill Customer Ratings and Reports
Customer RatingsThere Are Currently No Ratings.
Based On: 2 Reviews
Number Of Comments: 12
Consumer Loss ReportsReported Losses: $1,500.00
Average Reported Losses: $750.00
Latest Tower Hill Complaint
Homeowners Policy Coldly Cancelled
I’ve been a good, cash paying homeowner insurance customer for about 3 years. I recently chose to enroll in Tower Hill on-line automatic payment plan providing my checking account number. I mistakenly transposed a couple numbers in the account when I filled out the online enrollment form. When the bill went to the bank, it got kicked back for an unknown account number.
Tower Hill cancelled my policy without a phone call or email even though they had this information on file. I found out 45 days later when they had the nerve to send me a “balance due” bill after cancellation. They refused to reinstate my policy even with full payment and full current year payment. Very poor / impersonal business practices. Thank god I didn’t have to fight for a claim with these jerks.
They changed their name from Royal Palm Insurance to Tower Hill. By any name they are a bad business. Including the extra premium for having a policy lapse, the new company I went with charged an extra 600 dollars. Thanks Tower Hill!
10 Most Recent Tower Hill Complaints
Review #1: Home Owners Insurance Industry Rip Off
Complaint Filed By: Tridunc
On: September 25, 2012
Reported Losses of $900.00
About February of this year my septic tank lift station pump burned out causing a sewage backup into my home...
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