SilverScript Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: SilverScript Insurance Company
Complaint Directory: View Listing
Corporate Address: PO Box 52067
Phoenix, Arizona 85072 USA
Phone Number: 866-235-5660
Company Contact: Todd Ryan Rooker - President
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.50 of 5
Based On: 34 Reviews / Complaints
Number Of Comments: 81 comments
Most Recent Complaint About SilverScript
Scam! Can Only Disenroll At Certain Times And Must Continue To Pay Now.
As indicated by many, I have never, nor would have I ever signed up for this “insurance”. I haven’t taken Amy prescriptions in over three years. I keep getting letters ing me that I owe several hundred dollars in missed payment. Said the government requires me to buy it. I had never heard anything of the sort and each person I ask, outside of the numbers they provide, have no idea either.
It started a bit over a year ago, that’s when I started getting ma from them. I discarded it like any other ma I’m not expecting. After getting fed up with bombarding letters from them I open one that says I owe 4 hundred and some odd dollars. I was being billed 32 dollars a month.
I immediately called and told them that I never signed up, nor would have I. In order to take the prescriptions I once did (3 years ago), I would need to be able to pay for doctor bills, which I cannot. I work but have a muscle disease and am not far from needing a heart surgery. I have been seeking natural care and have had better luck. I have no reason to pay for this nor have I ever used it
Each time I call or send another letter they are going to “see how they can help”. Each letter they send me says I can only disenroll at certain times and must continue to pay now. Remember, it’s been over a year that I have been tackling this. Another time I was td that too much time had lapsed between the letter I signed and immediate returned, and the call. I called the minute I opened the letter.
HOW CAN I GET THIS COMPANY TO STOP WASTING MY TIME AND THEIRS AND STOP THIS FOOSHNESS?
SilverScript Reviews and Complaints
Leave me alone!
Complaint Filed By: Marshall On: March 10, 2014 Rating: 1 out of 5
After numerous requests to disenrol from silverscripts drug prescription plan-which I never requested in the first place. I still am...
CVS refused coverage
Complaint Filed By: Terrin Hoover On: February 10, 2014 Rating: 3 out of 5
First, I tried to fill out this site’s request for a social link to add”legitamacy” to my posting but it...
Attempting To Eliminate Independent Pharmacies
Complaint Filed By: Clint Grosse On: February 8, 2014 Rating: 1 out of 5
I changed my Medicare RX supplement company to Silver Script during the enrollment period in late ’12, for ’13. During...
They want a piece of me.
Complaint Filed By: Meg K On: January 21, 2014 Rating: 1 out of 5
I got a letter in the mail saying that my drug needed to receive prior authorization for this calendar year...
Re-evaluate Either Personnel or Process
Complaint Filed By: Concerned Daughter On: December 8, 2013 Rating: 3 out of 5
On behalf of my parents who are hearing impaired and in their mid-80′s, I have attempted to begin auto-bank drafts...
Why do I get bills and harassing phone calls?
Complaint Filed By: Sherman On: September 5, 2013 Rating: 1 out of 5
I never signed up/never would. A year ago I started getting bills from a company called Silver Script. Apparently they...
Silverscript Premium refund over 90 days due
Complaint Filed By: Ms Linda On: July 19, 2013 Rating: 1 out of 5
My story is small, however, for a senior citizen it is big… My mother was sent a premium invoice from...
Complaint Filed By: n l burton On: July 11, 2013 Rating: 2 out of 5
In May 20`3 I received a call from silverscript that their computers had not been processing automatic premiums and now...
3 month prescription drugs supply with SilverScript
Complaint Filed By: Genrick On: May 20, 2013 Rating: 1 out of 5
Over last 5 months I have received multiple offers to send a request for cheaper than pharmacy 3-month drug supply...
Complaint Filed By: marym On: May 3, 2013 Rating: 3 out of 5
I joined Silverscript Insurance Company in Jan 2013. The packet I received contained a listing of pharmacies. I phoned company...
SilverScript Unable To Help Itself
Complaint Filed By: Chance On: April 8, 2013 Rating: 2 out of 5
April 2013 – I rejoined SilverScript (CVS Carmark) Medicare Part D January 2013 after about a 4 years hiatus. The...
Past Customer Care Representative
Complaint Filed By: anonymous On: March 28, 2013 Rating: 1 out of 5
I agree. Anytime there was a change, it’s as if you found out DURING THE CALL. I was one of...
Silverscript Never Resolve Issue
Complaint Filed By: barbg On: March 14, 2013 Rating: 1 out of 5
Silverscript charged me $21 for a Tier 1 prescription for 90 day mail order. Should have been $0 but they...
The Caremark, SilverScript Death Spiral
Complaint Filed By: david On: March 14, 2013 Rating: 1 out of 5
I just came home to find my 91 year old mother exhausted & almost unconscious. After reviewing our security tapes...
Silverscript Membership Fraud
Complaint Filed By: Dan Dykstra On: March 12, 2013 Rating: 1 out of 5
I am the legal representative for Richard W. Gregory, of Ephrata Washington. Richard W Gregory has never signed any agreement...
On hold deliberately
Complaint Filed By: on hold forever On: March 12, 2013 Rating: 2 out of 5
I am trying to get something resolved where SilverScript is clearly at fault and we had to pay for something...
CVS Caremark is somewhat OFF the mark in care (Silverscript division)
Complaint Filed By: Skip On: February 28, 2013 Rating: 2 out of 5
I wound not GENERALLY complain about a simple rate increase but this one is in business that once you begin...
Can’t get meds for heart transplant patient
Complaint Filed By: Cynthia Kemp On: February 25, 2013 Rating: 5 out of 5
My husband & I are both disabled and on Medicare. Silverscripts has been a nightmare in getting his anti-rejection medications...
Trapped Until January 2014
Complaint Filed By: MHMama On: February 14, 2013 Rating: 1 out of 5
In November 2012, my husband and I went to Walgreen’s Drug store and spent an hour with their pharmacist, looking...
Harrassed & Ripped Off By SilverScript Part D
Complaint Filed By: Old Gold John On: February 11, 2013 Rating: 1 out of 5
I am turning 65 in March. I researched all the part D plans that I could and decided on SilverScript...
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