Holiday Inn Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: InterContinental Hotels Group IHG
Complaint Directory: View Listing
Corporate Address: 3 Ravinia Dr #100
Atlanta, Georgia 30346 USA
Phone Number: 770-604-2000
Company Contact: Richard Solomons - CEO
Holiday Inn Ratings
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.20 of 5
Based On: 7 Reviews / Complaints
Number Of Comments: 4 comments
Most Recent Complaint About Holiday Inn
Giving the run around!
To whom it may concern,
While on vacation in Myrtle Beach, South Carolina in July me and my family stayed at one of the holiday inn orange lakes resorts. During our stay we was suppose to participate in a 2 hour seminar and tour, this seminar lasted for 4 hours. While it sounded like a good idea there were a lot of unanswered questions. I tried to reach out to Shawn Mcfall and Ken Grover to answer my questions but they never returned my calls, until days later. After getting no response from them I then reached out to the corporate office and explain my situation and they told us we could cancel within 10 days and to send in my letter of cancellation and the packet back to them, and that they will refund me $400 and $35 for the packet. I wouldn’t have to call the home office if they answered there phone. So I went out and got my letter notarized and over nighted the information to their home office.
After doing all this the Myrtle Beach office decides to call back to answer my questions they said the information was received on the 6th day and we have only 5 days, and that we are stuck with this 10 year contract. I don’t think that this is right we should have able to cancel, doesn’t the corporate office have the final say so. The corporate office knew we signed this contract in Myrtle Beach so why didn’t they tell us they would dispute it.
This whole situation has been really stressful. I feel that this company is so unfair because they sell you this timeshare don’t answer their phones and they are not very helpful. Still to this day we don’t have the contract because we sent it back to the corporate office because we thought this matter was handled. They left a lot of things out like maintenance fees goings up, they were forcing us to buy this timeshare and never answered there phone after.
Now they tell us we are in this 10year agreement that we are stuck with because of this whole back and forth. Someone suggested writing to you and as I look at the other stories on your site there seems to be a serious problem with this company and the treatment of their new members.
If I knew all this I definitely wouldn’t have signed up for their timeshare.
Holiday Inn express Orangelake Resort, Myrtle Beach
Holiday Inn Reviews and Complaints
Complaint Filed By: RCD On: December 31, 2013 Rating: 1 out of 5
I was a housekeeper at Holiday Inn in Lumberton NC from feb 15th 2013 to dec 21st 2013. A very...
The great christmas party rip-off
Complaint Filed By: Dennis Chapman On: December 22, 2013 Rating: 2 out of 5
The Thunder Riders H.O.G. chapter entered into a contract with the Holiday Inn & Suites located at 8105 Two Notch...
Holiday Inn Express “THIEVES”
Complaint Filed By: Lindz On: June 5, 2013 Rating: 1 out of 5
Holiday Inn Express in Harrison, OH is being ran by thieves! I made reservations for 2 rooms in this hotel...
Holiday Inn – Regional manager poor client practices
Complaint Filed By: Patronized guest On: March 29, 2013 Rating: 1 out of 5
I checked in Monday, customer in front of me was being lectured by check in clerk. I was tired of...
Holiday Inn Express – Gross Moldy Mildew
Complaint Filed By: Dianne On: September 17, 2012
I stayed at the Holiday Inn Express in Greenville Mississippi on 09/15/12. Upon entering the room it smelled moldy and...
Holiday Inn – No Rooms At 4:00pm
Complaint Filed By: Judy Haden On: July 2, 2012
I HAD reserved two rooms at Holiday Inn Express in Huntsville, Texas. When I arrived at 4:00pm on July 27,...
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