The Willough at Naples Reviews and Complaints by Consumers and Customers
Last Updated On: September 20, 2014
The Willough at Naples Customer Ratings and Reports
Customer RatingsThere Are Currently No Ratings.
Based On: 1 Review
Number Of Comments: 4
Consumer Loss ReportsCurrently No Reports of Damages.
Latest The Willough at Naples Complaint Filed
Total Chaos at The Willough of Naples FL
I was a patient at the Willoughs of Naples in July 2011. I had been in a bad car accident and was prescribed oxycontin and oxycodone. I hated the med, and never ever took more that what was ordered or abused it. But, I became physically dependent on it, and wanted off. I hated the med from the first time I took it, but was in so much pain that I took it anyway.I finally decided that I could not stand the way the medication effected me and searched for a detox to get me off it. I found the Willough, and was told I would be there about 10 days. After I got there I was informed my stay would be 28 days. I detoxed successfully off the oxycontin with suboxone in 12 days.
This facility is so badly run. There are people that have been there 7-8 times. They are homeless and go there to get off the street. I saw one man who refused to leave, he did not want to go back to the street. I saw a woman there who lied about her opiate addiction and was given suboxone, she was so high off it, she was leaning and almost falling off her chair for about a week.
The noise level in this facility is maddening. People are walking around selling their meds, clothes, and other things for cigarettes. I personally saw a woman laying on a man to try to get him to buy her a soda. When he told her no, she stated she would find someone ellse. The staff did nothing about this behavior.
My blood pressure, which is generally normal, was very high. One night it was so high the nurse wanted it taken again. A pych tech yelled at me and refused to do it. When the nurse told her she had to take it, she yelled at the nurse. The nurse finally took it again, and it was still high.
One Saturday morning my pulse and blood pressure was so high, the doctor ordered an EKG. Their machine was out of paper, they couldn’t find any, so the doctor told them to send me to a hospital emergency room.
At the emergency room, my pulse and blood pressure were normal. The doctor said it was stress. He suggested I leave the Willough. He went so far as to call the Willough to make sure I could sign myself out.
I left Monday morning, on the first bus running.
My nightmare did not end there. From the stress of what I had gone through, i began to have panic attacks, and went to emergency room several times. My panic attacks, which I had not had for years, look like heart attacks, but they are not. I had to go back on benzodiapepines for them which I do not want to take. I have no alternative, my panic attacks affect my arteries, sending them into spasms, as told to me by a cardiologist.
This facility is a nightmare. It is misrun. The staff is abusive to the patients. The patients are abusive to each other. Some female patients prostitute themselves, in front of staff, and no one says anything about it. I could go on, but I think I have made my point.
I would like to add that I was given the wrong meds one morning, and brought it to a nurse and her supervisors attention. They finally made an incident report about it.