Kaiser Permanente Reviews and Complaints by Consumers and Customers

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Last Updated On: April 16, 2014

Kaiser Permanente Corporate Contact

Corporate Address:
1 Kaiser Plaza
Oakland, California 94612 USA

Customer Service Contacts

Corp Phone Number: 510-752-1000
Company Contact: George Halvorson - CEO
Corp Website: kaiserpermanente.org

Kaiser Permanente Customer Ratings and Reports

Customer Ratings

Average Rating: 1.33 out of 5
Based On: 5 Reviews
Number Of Comments: 0

Consumer Loss Reports

Reported Losses: $9,500.00
Average Reported Losses: $1,900.00

Latest Kaiser Permanente Complaint

Is Kaiser Permanente a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Health Insurance Directory Listing

Held Hostage by Kaiser Permanente

On Wednesday, July 31st, I went to the pharmacy at Kaiser Permanente, located in Largo, Maryland. I attempted to refill my prescription, but was informed that my doctor, Anita Clayton, had placed a block on the refill order. The representative told me that this was a common practice and he sees it quite often.

I immediately went to Member Services to file a complaint. There I was told that my doctor wants me to have blood work done before I can refill my prescription. I told the representative that my doctor has no right to hold me hostage, and that I will have the blood work done, but at my convenience and not at the convenience of my doctor.

It has almost been a week, and I have not received a response to my complaint. In the meantime, I am out of meds. It appears that this unethical practice is widely accepted at Kaiser.

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