Kaiser Permanente Customer Ratings and Reports
Customer RatingsAverage Rating: 1.33 out of 5
Based On: 5 Reviews
Number Of Comments: 0
Consumer Loss ReportsReported Losses: $9,500.00
Average Reported Losses: $1,900.00
Latest Kaiser Permanente Complaint
Held Hostage by Kaiser Permanente
On Wednesday, July 31st, I went to the pharmacy at Kaiser Permanente, located in Largo, Maryland. I attempted to refill my prescription, but was informed that my doctor, Anita Clayton, had placed a block on the refill order. The representative told me that this was a common practice and he sees it quite often.
I immediately went to Member Services to file a complaint. There I was told that my doctor wants me to have blood work done before I can refill my prescription. I told the representative that my doctor has no right to hold me hostage, and that I will have the blood work done, but at my convenience and not at the convenience of my doctor.
It has almost been a week, and I have not received a response to my complaint. In the meantime, I am out of meds. It appears that this unethical practice is widely accepted at Kaiser.
Consumer Complaints and Reviews About Kaiser Permanente
Review #1: Accounts payable kaiser west ..Los angeles
Complaint Filed By: FRED DENI AND LOUISE ARDIGO
On: February 28, 2013
Rating: 1 out of 5
We have had an outstanding invoice for the balance of an event we did for kaiser west…Have been in touch...
Review #2: Kaiser Permanente not only stole thousands from us, but almost killed my mother in law
Complaint Filed By: Milo
On: November 15, 2012
Reported Losses of $5,000.00
There are multiple complaints: 1. the wife of a business owner got divorced and moved to another state. She was...
Review #3: This employee I fill needs to be retrained or get out of customer service all together
Complaint Filed By: Lee Mitchell
On: August 5, 2012
Today 7/25/2012 I called as our group Administrator and asked it I would be able to get the balance of...
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