Shari’s Berries Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: Provide Commerce, Inc.
Complaint Directory: View Listing
Corporate Address: 4840 Eastgate Mall
San Diego, California 92121 USA
Phone Number: 877-237-7437
Company Contact: Kevin Beresford - CEO
Shari’s Berries Ratings
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.53 of 5
Based On: 32 Reviews / Complaints
Number Of Comments: 129 comments
Most Recent Complaint About Shari’s Berries
Too Big For Their Britches
I wanted to do something special for my daughters – I usually do Easter baskets myself and have them out Easter morning (they are 22 and 25), but both of them are out on their own, the youngest just left me, moved to CO, so I am not in a particularly crafty mood.
I thought maybe, the high shipping was due to my waiting to last minute, but after reviewing the numerous complaints posted on, www.complaintslist.com/2013/sharies-berries-complaint – I realized, this is just their (ridiculous) policy and the company has been called out several times – but to no avail, as they are still at it. I just wish I had reviewed this website, before I hit the submit/purchase button.
I outlined part of my charges below: but Total shipping: 14.99 + 4.99 (rush delivery) for 1/2 dozen berries and 4 oreo cookies; 17.99 for delivery of Tulips on 4.18; 9.99 for delivery of berries on 4.19; TOTAL SHIPPING: 47.96, TOTAL PRODUCT: 89.95
WOW – they are making a killing/boatload of money on shipping…
Here is a copy of the Email I sent to Sharis Berries at: socialcs.sm.berries.com – We shall see if they respond.
Frankly, I think ( as my nanny used to say) You/Shari’s Berries have gotten too big for your britches and have forgotten how you got to the point you can brag about shipping over 35 million berries!
AND, you have gotten too corporate, and we all know that corporations don’t give a flying rats butt about the consumer…it’s all about the money and paying your CEO/president/Higher ups a high salary and bonus.
We, the consumer put you there, and you repay us by gouging us with outrageous shipping charges.
I ordered 89.95 worth of berries/product and was charged 47.96 worth of shipping – that ironically SNUCK in at the last minute, on the last page.
I paid 14.99 for Standard delivery of the 1/2 doz Strawberries + 4 Easter oreos, then for “rush delivery” you added another $4.99. You CANNOT convince me it costs 19.98 to deliver this!!!!
To compare, I paid 99.00 for a toothbrush set for my oldest, and to ship it to her in MS (same place these strawberries/oreos went) Costco charged me 4.99…..
If Costco, QVC can negotiate shipping, I would think your company could do the same.
I will not be buying from your company again, will not recommend you…unless and until you go back to putting US, the consumer first.
Alternate/Additional Business Names: Proflowers | Red Envelope Gifts.com | Proflowers.com | 911gifts.com | Cherry Moon Farms | RedEnvelope | Shari's Berries | Personal Creations
Shari’s Berries Reviews and Complaints
No Third Time
Complaint Filed By: Karen On: March 28, 2014 Rating: 1 out of 5
Valentine’s order was not delivered on time, berries were spoiled by the time of delivery. To their credit they did...
Complaint Filed By: Amanda On: February 20, 2014 Rating: 1 out of 5
This company is terrible. I paid $20 for shipping that promised to have the berries to me by the valentines...
Late Arrival Poor Quality
Complaint Filed By: steve On: February 20, 2014 Rating: 1 out of 5
My order finally arrived today. I ordered it way ahead of time to beat the Valentine’s day rush. Even though...
A Disappointing Valentine’s Day
Complaint Filed By: George G On: February 17, 2014 Rating: 1 out of 5
On Feb. 10, I place an on-line order with Shari’s Berries for delivery to my wife’s office on 2/14 for...
Complaint Filed By: D Young On: February 17, 2014 Rating: 2 out of 5
On line two weeks before Valentines Day, I ordered 6 strawberries and three mini cheese cakes for 39 dollars, AND...
Valentines Day From Hell
Complaint Filed By: Ron Punngam On: February 17, 2014 Rating: 1 out of 5
A Valentine’s Day surprise bouquet for a good friend to make her feel less single. Originally ordering from 800-Flowers (ordered...
Children at the helm…
Complaint Filed By: Jon On: February 17, 2014 Rating: 1 out of 5
I realize that no one can control the weather and it’s easy to try to hide behind an inept delivery...
Not delivered on Valentine’s Day
Complaint Filed By: holly On: February 17, 2014 Rating: 1 out of 5
Placed my order 2 weeks in advanced and had to pay extra shipping to have delivered on Valentine’s Day. Now...
Complaint Filed By: Tina On: February 17, 2014 Rating: 1 out of 5
On January 28th I used a Groupon with a promotional value of $30 to purchase a dozen gourmet chocolate covered...
Shipping and handling charges extreme!
Complaint Filed By: Yvette On: February 17, 2014 Rating: 3 out of 5
The shipping and handling charges are extreme. Shari’s Berries although, a decent product, I must say I was very disappointed...
Sneaks in added charges
Complaint Filed By: Mary Smith On: February 14, 2014 Rating: 3 out of 5
I placed an order for Shari’s Berries and when I chose the delivery date it showed the shipping and handling...
A Con game basically admitted by the company
Complaint Filed By: Cory Lambert On: February 12, 2014 Rating: 1 out of 5
Shari’s Berries shows you a good deal and then when you check out they add charges that you hadn’t seen...
Did not show me the cost before charging my account
Complaint Filed By: Alice, Wilmington, NC On: February 6, 2014 Rating: 5 out of 5
I ordered the $19.99 berries for my Sister for Valentine’s Day. I placed the order and it said I could...
Customer service rep lied about shipping charges
Complaint Filed By: Boris Goykhman On: May 22, 2013 Rating: 2 out of 5
On the website, they were charging 2 separate delivery fees for 2 items supposedly in the same package. Before placing...
Sharis Berries have terrible delivery time
Complaint Filed By: KarenV On: May 8, 2013 Rating: 1 out of 5
On a Friday afternoon i place an order for chocolate covered strawberries. The earlies delivery was for the following Tuesday....
Sharis Berries Ignored Me
Complaint Filed By: nancy gentile On: March 26, 2013 Rating: 1 out of 5
I placed an order to be shipped to my granddaughters for Valentines day. They arrived on time but were damaged...
Charged twice for shipping to same house
Complaint Filed By: THoward On: March 15, 2013 Rating: 1 out of 5
I went online to order 2 products from Shari’s Berries. I added both of them to my cart and when...
Failed Valentine’s Day
Complaint Filed By: Becccad On: February 21, 2013 Rating: 1 out of 5
I placed an order as a Valentine’s Day gift for my husband. It did not arrive on Valentine’s Day, or...
NOT A Quality Presentation!!
Complaint Filed By: Ruth Lyons On: February 19, 2013 Rating: 2 out of 5
Have ordered previously, all in great shape – no broken or mis-sized berries. NOT THIS TIME. 4 of six were...
Very disappointing Valentine’s gift
Complaint Filed By: unhappy customer On: February 19, 2013 Rating: 1 out of 5
My husband ordered Shari’s Berries for me for Valentine’s Day to be delivered on Valentine’s Day. I only received half...
Wow – Don’t Order From This Company
Complaint Filed By: Steven Roberts On: February 18, 2013 Rating: 1 out of 5
I paid extra to have them delivered on Valentine’s day, I begged my wife to stay at work until 6:00....
False Advertising By Shari’s Berries
Complaint Filed By: Stephanie On: February 15, 2013 Rating: 2 out of 5
I order a dozen Gourmet Dipped Swizzle Strawberries for my boyfriend for Valentines Day. The order process went smoothly, the...
Shari’s Berries Ruined Valentine’s for my kids
Complaint Filed By: lissa_morticia On: February 15, 2013 Rating: 1 out of 5
On January 17th, 2013, I went online and ordered a half dozen berries with luv bug cake pops. My total...
Shari’s Berries Has Horrible Service
Complaint Filed By: UNHAPPY On: February 15, 2013 Rating: 1 out of 5
I am very VERY disappointed that I used this company for the first time and it will definitely be the...
Deceptive and poor quality
Complaint Filed By: garndvm On: February 14, 2013 Rating: 2 out of 5
The added fees after your card is already processed is unreal. Will NEVER use them again. The Dozen flowers that...
Very late delivery
Complaint Filed By: John On: February 14, 2013 Rating: 2 out of 5
It’s 7:45 pm est and my chocolate covered strawberries still have not arrived. It’s the day before valentines day. What’s...
Bad customer service – No delivery
Complaint Filed By: chuck On: February 14, 2013 Rating: 1 out of 5
I made a large order to Sherie/s Berries that would arrive on Valentine’s Day for my wife. I made the...
Surprise! High shipping
Complaint Filed By: acmetools On: February 13, 2013 Rating: 1 out of 5
I fell victim to the commercials stating get your sweetheart the best valentines gift of dipped strawberries. I knew she...
Horrible Experience With Shari’s Berries
Complaint Filed By: Mommyorhr33 On: February 13, 2013 Rating: 1 out of 5
Hubby ordered these for me to be delivered on valentines day – they came 2 days early ruining the surprise,...
Sneaky Extra Charges
Complaint Filed By: D Mitchell On: February 12, 2013 Rating: 1 out of 5
I placed an order to be delivered to a widow who lived 4 hours away from us. This is her...
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