HFC Beneficial
Filed Under: FinancialCorporate Name: HSBC Finance Corporation
Corporate Address:
26525 N. Riverwoods Blvd.
Mettawa, Illinois 60045
Phone: 800-365-0175
Contact: Patrick J. (Pat) Burke - CEO
Most Recent HFC Beneficial Complaints
#1 - have paid for 20 years
We have had an HFC Beneficial account for over 20 years, and its gone down 1,200 in 20 years, I have asked for a rate reduction a freeze on interest, something to get this paid off, they have someone from india, that says so sorry, when will you be making another payment, I’m so sick of it.
I’m ready to just quit making the payment and let them take me to court and let a judge decide if the 24,000 + we have paid in the past 20 years should be enough to settle this, we started with 5,000 and are down to 3,800, this is so sad and sick.
I want to pull my hair out
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I myself have the same horror stories to tell. I have paid them $100,000 in the past five years all interest only! They refuse to talk to me about lowering the interst rate. I would like to relocate to another state and purchase a less expensive home and have a mortgage rate and payment that will work with retirement. Can anyone give us answers as to what we can do about them! It is affecting my credit! I can't move until they are out of my life!!!
I am so fed up with HFC Beneficial right now. I had some late fees last year and asked them to apply it to the fees, i talked to 3 different and a so called manager and nothing was ever done. my loan is current and I have called them 3 times again this year and they still won't apply my funds to the late fees (fees that they are charging just to charge-some are bogus). I spoke with Ali on yesterday and he said he was going to fill out a work order to get it done but he filled out a work order to have my funds applied to my April mortgage when I have already made a payment on line for my April payment. I am really going to pay those evil peple off as soon as I can.
HFC/BENEFICIAL SUCK,, I HATE HAVING TO DEAL WITH THEIR CUSTOMER SERVICE, IF YOU ARE LUCKY ENOUGH TO GET SOMEONE YOU CAN UNDERSTAND, YOU ARE NEVER SURE THEY REALLY UNDERSTAND YOU. I WILL NEVER DEAL WITH THEM AGAIN UNLESS THEY MAKE DRASTIC CHANGES. and the balance never does seem to go down,,, should get an accountant to look into that…. my husband got sick and is disabled, and we pay for the disability insurance, so that has made our payment for the past 24 months (in Feb), they told us when we filed the claim that if he wasn't able to go back to work to call and re apply for another period ,,, but now they say,, no, he would have had to go back to work and then go off work again, he is permanently disabled…… so I called to see when/how etc to start making the payments again and was told to call back next month…. am so angry right now,,,
They harrass us with phone calls, i am set up for a monthly auto deduct however receive phone calls daily requesting a payment … I ask them to refer to "page 2" where this information is provided within their system, the caller (as well as their managers when I demand to spaek with them) applogize and assure me that the calls will stop …. Well, they dont. This is a small piece of all that is wrong with this terrible company.