Massey Services Complaints, Reviews, Scam and Fraud Reports

Massey Services Profile

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Corporate Information

Business Name: Massey Services, Inc.
Category: Exterminators / Pest Control
Complaint Directory: View Listing
Corporate Address: 315 Groveland St
Orlando, Florida 32804 USA

Phone Number: 407-645-2500
Website:
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Ratings Damage Reports For Massey Services

Customer Loss Data

Currently No Reports of Damages.

Consumer Ratings Data

Average Rating: 1.00 of 5
Based On: 5 Reviews / Complaints
Number Of Comments: 4 comments

Most Recent Complaint About Massey Services

Massey Services - Billing issues

We used Massey Services for lawn fertilization and weed control. The salesman, Ron, was excellent in his knowledge of our yard and what needed to be be done to bring it back, as we had just purchased the home, and the Zoysia lawn was in bad shape. Initially, we were happy with the services Massey provided.

Then the billing dates began to change continuously. We had been warned by a neighbor down the street that billing was an issue, they had in fact cancelled Massey due to this problem, but we were so impressed with Ron we decided to use Massey. Turns out she was right. The billing dates were constantly changed, and even though we attempted several times to have Massey correct this, the problem continued.

We ended up cancelling Massey Services and went with a company called Lawnworx, who is excellent.

There were three of us in our neighborhood who used Massey Services and we all had the same issue, and all three of us ended up cancelling Massey Services. Bottom line: Don’t use them. We all feel as though we were double billed by Massey more than once.

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User Thoughts About Massey Services

4 thoughts on “Massey Services

  1. I was advised by a friend to not agree to any type of contract with this company. Reason why is because the company promise a lot but deliver too little,late to respond and pushy to sell you anything they can

  2. Woefully understaffed, it takes a week to get someone to come out and treat for termite discoveries. This is NOT a company geared for rapid response and it is vital and expensive when you have contractors working on your home who discover termite damage that you are paying not to have them held up waiting on the termite guy to do his thing for a week before they can continue with their work. Massey needs to have a staff adequate to respond, with everything they need to treat the pests, the same day called.

  3. I have had the same problems. I hired them to rid my yard of ants. Paid the $150.00 initial and the $100.00 quartley fee. They were called back several times due to the fact the ants just moved thier nest over. Then they billed me for the second quarter which I never recieved. My sales rep, Greg and the staff in the office refused to acknowledge that this was a billing error and have actually turned me over to a collection agency. I have been a termite customer of Massey's for over 9 years, and they are willing to throw that away over $100.00 I agree Massey can not do the job and thier billing practices are horrible. DON"T USE THEM!

  4. I agree this company is a rip off ! And they put

    False advertisement and lie about there contract

    Nobody should get away with ripping people off

    I hired them to service my home and the pest control never

    Worked and I complained several times then a few months after I got hit with a bill of $75.00 dollars for a quarterly visit they never came to do ! I contact the manager and he refused to credit me ..

    They only serviced me for 20 days and I paid them over $ 300.00 dollars . And they still continue to bill me