Adorama
Filed Under: ElectronicsCorporate Name: Adorama Camera, Inc.
Corporate Address:
42 West 18th St
, New York 10011
Phone: 212-741-0052
Email: info@adorama.com
Most Recent Adorama Complaints
#1 - Adorama camera - picture perfect poor customer service
I purchased a camera sling case… I needed to find out if an extension strap that they sold would fit the case i got. I called them and was passed n t some rep that proceeded to tell me that I should go on a diet! GREAT CUSTOMER SERVICE! Obviously I tried to follow up and conveniently they can not find the tape of the call! Shop at our local camera shop. they will take better care of you. Internet giants like Adorama do not care about their clients! They are great at insulting them! I will never do business with them again!
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As you know from the emails we exchanged 2 weeks ago,we took your complaint very seriously.
We apologized profusely and made every effort to trace the recording of the call.
When we identified the rep concerned, appropriate action was taken immediately according to our internal procedures.
Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com