Vydox Complaints, Reviews, Scam and Fraud Reports

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Corporate Information

Business Name: Premium Nutraceuticals LLC
Category: Drugs / Pharmaceuticals
Complaint Directory: View Listing
Parent Company: Premium Nutraceuticals
Corporate Address: 4816 Technology Dr
Martinez, Georgia 30907 USA

Phone Number: 800-406-0952
Company Contact: Joseph Testino - Owner
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Ratings Damage Reports For Vydox

Customer Loss Data

Total Reported Consumer Losses:

Average Reported Loss Per Consumer:

Consumer Ratings Data

Average Rating: 1.16 of 5
Based On: 60 Reviews / Complaints
Number Of Comments: 113 comments

Most Recent Complaint About Vydox

Fraud and Ethics

The company web site says 100% guarantee on product. They would not honer that guarantee with me. The product made me sick and therefore asked for refund…got the disconnect run around and no call backs as promised. Miss information and direction from them.

I am writing the Federal Trade Commission 225 Peachtree Street NE suite 1500 Atlanta , Ga 30303-1729 and would encourage others to do the same.

I will also follow up with the Federal Food Administration as well, and encourage others to do the same.

Additional Information:

AKA: Vydox Male Enhancement

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Vydox Reviews and Complaints

User Thoughts About Vydox

113 thoughts on “Vydox

  1. Same old story. These bastards took my last 89.99 out of my bank account this morning. And I NEVER agreed to anything but the FREE TRIAL, I WILL NOT STOP TILL I GET MONEY BACK AND MORE

    • I agree, I actually got quit ill from this product but they would not refund the purchase..
      I live only minutes from Martinez Ga and will seek relief in person…..We'll see…and contacted BBB and FDA…

  2. When will people learn that these free trials ALWAYS enroll you in a monthly membership which is
    overpriced and yes, more often than not, is a crap product? The fact of the
    matter is, nothing they are doing is illegal, it's not criminal, you're not
    victims, and you don't have the right to complain when YOU didn't take the
    time to read the terms and conditions. I work for a bank and see these
    disputes daily and it's extremely frustrating to see people so unwilling to
    accept responsibility for their own lack of due dilligence. The responses
    from these merchants are always the same, and always show that you have to
    checkmark the box saying you understand the terms and conditions before you
    even get to a point of putting in your credit card info. If you aren't
    willing to read those first, then who's fault is that?

      • Sounds like you just don't want to take responsibility for the fact that you don't read things before giving out your credit card information. I don't work for this company, I would never work for a place that sells garbage. But I love that "you work for them" seems to be the first response to anyone telling people that they only have themselves to blame. Suck it up buttercup.

  3. I, too, was scammed just like the rest of the complainants. 30 Day free trial but charged full amount after 15 days. To whom else may we complain? When I called them they offered me a 15% refund but would not consider a full refund.

  4. This complaint is truth , I was told pay the shipping charges and you have to do nothing we are a professional company and there is no 14 day reqirement to contact us . I did get charged the full $89.99 I have been trying to get my money back , I finally got a supervisor after 4 days, they where to call me back , that did not happen. I ask Jake 111762 the supervisor for his supervisor he refused, to even have him call me. The next thing that happened
    was he offered me 15% of what I had paid. Real scam

  5. I am with anyone who wants to file on these people. they scammed me .can't speak English, say: I am so sorry sir, we cannot refund your money u should have read your fine print. And it doesn't work. Gonna call the BBB and start there.

  6. its a shame that people can get away with stuff like this its so unfair and why in the hell can they just get away with SH**!!!……like this all I want is my refund….

  7. They did the same to me too send me a trail supposedly for $4.95 instead they charge my acct $89.99 and once I call to complain and ask for refund their respond was its 14 days from the day I order them not from the day I receive them and it took them two weeks 14 days to ship it to me .they are scam and thief baster .

  8. VYDOX deceptive, fraudulent practices of charging credit cards without permission amounts to the criminal act of mail fraud.
    Customer Service was horrible and non responsive.
    Future consumers should not trust this company or it’s subsidiaries

  9. This by vydoxI is nothing but a Scam. I agreed to the $ 4.95 original cost. You needed to cancel in 14 days. Fair enough, but when I tried to cancel, the phone number was Not. NOT, IN SERVICE. I had to get my credit card customer service involved. They had another number for them and we had a three way conversation. They Ripped me off for $ 360.00 and would refund me $ 12.00. How convenient to have a Non Working Numbes so when you want to cancel, y o u were blocked from.doing so.I only wish these Scam Artist spend the Money for meds for themselves.

  10. 84.95 is to steep for me you can go to Puritans pride and get h***y goat weed and Viper and Fenugreek that help you the same why for alot cheaper also thy help boost mans testosterone

  11. Something has to be done to this ripoff company I'm willing to start a class action law suite. This promotion is a total scam. Better yet the product does not work!

  12. Been reading a lot of complaints here but have to admit, Vydox was quite generous and friendly to me. 2/2014- I sent for a free trial than read the agreement after. It was my fault but I wasn't charged unfairly, or lied too, or treated badly. Thanks Vydox!

    • You must be employed by this bullshit company, I don't know how they continue to get away with this scam. I'm willing to follow up on a class action law suite against this company.

  13. Never agreed to shipment. Never saw anything saying you had to cancel or more would be shipped. No packing slip and phone number on package mailing label "not in service. Address on mailing label different then address online. Sending letter to company and notifying my credit card company not to accept any more charges. Also will notify Better Business

  14. I called and requested the trial product for 4.95. The next month,they sent me another package and I immediatley called and requested that the order be cancelled. This month I received another package. The unprofessional man that I spoke with disconnected me so I called back and he answered again. He refused to cancel the order and stated he would send me an email which never arrived in my box. I called again today and spoke with Alisa whO said she will escalate the issue (we shall see). I am sending the package back tomorrow with a certified letter to the owner requesting my full refund of 89.99. Alisa tried to give me 15% and I told her to send the email and I will get my money back. DO NOT BUY THIS PRODUCT. ITS A SCAM


  16. I ordered the vydox free trial for 4.95, which I received. I received a call from them asking for another order and I declined. However, I was billed $89.99 for another order which I did not make. I quickly called to cancel. I was waiting for the refund, but I was billed $89.99 again. I did not receive the order this time. I want a refund from this company in the amount of $179.98.

    Name: Ray Rasti

  17. A complete ripoff everyone. sent bank info for trial covering $4.95 shipping, and have been billed monthly $44.95 and was billed $84.95 for a three month supply. NEVER AGREED TO PUCHASE THIS PRODUCT. bastards hacked my credit card info so I had it cancelled. Good old Capital one bank card is reimbursing me everything and Attorney Generals office going for fraud and misuse of credit card!!! everyone say HURRAY. how stupid can we be? Never even took a single one of those d**n things either!!!

  18. I decided to inquire about their product, I gave them my debit card # & would only be charge freight charges in the amount of $4.95.
    After getting some more information about the actual products, she did not know how many pills I would received. After all the confusion, I decided to cancel my order right then & their. They sent to me a cancellation number. So, I thought everything was going to be okay, NOOOOOOOO WAY. They billed me the $4.95 for shipping plus $38.71 for the product. I decided to call them, the recording message says my ordered was canceled, noooooooo way, spoke to PETER, he told me: "NO REFUNDS". I was totally [weorkjpfiuqer8qr1 off. I already call my bank to investigate. I will now seek the Attorney General in thier state as well as Dr. Oz.

    • Men they offered me a free trial for which I paid $4.99. After 2 weeks, they charged my credit card $89.99. I called to complain but the lady who answered my phone did not even seem to understand English. This company is a scam!!!
      I'm gonna take legal action.
      Don't ever buy this s**t!!!

    • Sounds like what i went through with MYFAX.COM Dont sign up for their 'free trial'……they will not let you cancel. I had to have my credit card company punch them out.

  19. The VYDOX trial for $4.95 is a complete and total RIP OFF where more and more is charged onto your credit card on an ongoing basis. Don't buy from this company! It is a big scam and this company is taking a lot of money from a lot of people for nothing. Remember, if it sounds too good to be true it probably is NOT TRUE.
    P.C. Evans, SLC, UT.

  20. I ordered the free trial for 4.95 and was billed 89.99. What a ripoff. I cancelled my credit card and notified the Attorney General's office.

  21. I too ordered a trial order and canceled it the same day after reading the complaints. The sent me an email that it was canceled and then sent me another email that the ordered had shipped. I called them and they said the individual that I had first spoke with did not understand the system. My credit card was charged and I have since filed a dispute on the charges and blocked any further charges.

    They stated that what they were doing is legal, I only hope others read this and stop!!! ordering from this company.


  23. I just ordered Vydox trial for $4.95 & after reading these reviews, I'm gonna refuse shipment & contact my Credit Union so any transactions attempted by this guy/company will be unauthorized & they have their own team of investigators that track these scam MORONS down.

  24. Nothing but a scam to steal money and get rid of an inferior product by deception . Ask for information to send empty boxes back for refund , by e-mail, because they don't offer phone service for customers who have dis enrolled .No answer .

  25. i am anothe complaint person vydox never states even in the terms of contract there actual price of 89.99 the advertise a 30 day free trail nothing about 89.99 charge after the trail period so in my opinion the need to have there business licensed removed

    • What I do And you probably do now. Use a debit card and only keep a small reserve in it. Once you have placed an order, cancel the card(lost or stolen). Good luck in your future purchases.

  26. I ordered Vydox and was charged before my free trial ran out …. once I cancled , I could not get thru on the phone. thru email their response was no , no refund . my name is jim schreffler and live in tx. I would like to meet these people face to face…. they are outright scammers in my opinion. They cared less their product didn't work for me. my bank credited me and then later reversed the charges back to them. learned my lesson . no more online drugs …..

  27. I received the $4.95 box of pills, then I went to my computer, found all these complaints and immediately called my credit card, spoke to their agent and asked him how to avoid getting more pills at outrageous prices. He then told me to immediately stop my crediit card, preventing me from getting scammed like the poor suckers on this complaint list.. He checked my record and said that they only charged me the $4.95. I said to stop it.He told me to shred my credit card and expect to get a replacement card in 24-48 hours, with different numbers. The scam artiists are in for a surprise when they try to bill me!

  28. My name is Johnny West at 14627 C.R. 2169D Henderson, Tx. 75652. I have a complaint. I received a trial order of vydox & i took one pill & it gave me some bad side effects. I had the hiccups for two & a half days. Chest pains, upset stomach. This lasted for six days. Do not send me any more. If i need to send these back, will you please send me a return label. Thank you, Johnny

    • Hey Johnny West, I dont mean to laugh at you, but good luck. You are not getting anything back but a very hard time.

  29. I received a free supply in jan. I have only used it for 2 weeks with no results. I went into my bank account I found you deducted $89.95 from my account I immediately canceled the account and want that money back into my account immediately my e mail is ohiojimh@yahoo.com

  30. I ordered as others for4.95 free trial there was nothing on ad about the 89.99 amonth charge per month somebody needs to step in and stop these scams and put these frauds out of buisinessbecause they will find legitatment businesses will not get internet dealings I plan to boycott internet dealings till this problem is solved

  31. I cancelle order which I did order &sent orders back they returnes the same order back to plus a new order don't know what to do except to write to consumer report which is what I will do after I sent this to vydox…………

  32. Absolute Rip Off-4.95 royal lie!!!-it is 89.99!!!-It is not what they are saying it is-I tried sending it back and they refused the package-I think I am going to contact Consumer Reports

  33. Nothing like an old fool. I lost ninety dollars and got nothing but a lesson in life. I woluld feel even more foolish, but the company is going to be sued in a joint law suit i am cetrain and soon. Promising much and delivering nothing is not the way to make it in this world.

  34. As explained from many other on this sight got ripped off all most $90 for a total rip off a no charge worthless pills that do nothing as stated on this web page, Just better to leave this sight a total waste of time money an expense of $90.00 thrown out to the crooks of this world of the U S A. Should be turned into the better bussiness for the lies an the stealing of a true state of fraud . home all in this corporation join in the rath of hell

  35. I still haven't received the first bottle yet. The sorry bastards better not charge any more to the card. Come Monday morning I'm filing a complaint with the Federal Trade Commission and the US Attorney Generals Office, The FBI Fraud Division. I will also file a complaint with the State Attorney Generals Office in both Georgia and North Carolina

  36. i'll not let up on these bastards, i have written the a.g. a letter on these cheating cs'ing, bastards. they belong in prison and if i can help in puting them in there i will.

  37. S.O.B's these people need to be tried in a court of law and then taken out and floged. The owner Mr. Joseph Testino is no more than a common theft, the bottom of the barrel and nothing good should ever come to him. Like other complaints here I was cheated out of $4.95 plus $89.99 14 days later for nothing but hay. Soon I will travel to Martiniz ga. and pay Mr. Testino a visit. Theving b*****d!

    • I wasn't even aware of the $89.99 just the 4.95 s/h. It said it was a free trial I even looked on the website I got to make sure that there wasn't hidden charges otherwise I wouldn't have ordered it. Hell it isn't even for me. I just thought I'd get it for my boyfriend but I wasn't even sure if he'd try it. But I figured for 4.95 I couldn't loose much. Boy I was wrong!!!! Like I said, didn't even know about the 89.99 so wasn't expected it taken out of my checking account! I'm a single mother just trying to live a decent life. I can't afford this kind of crap! Now buying my groceries this week is not good. To top it off, the vydox hasn't even been tried yet and they there were definetly other reasons than male enhansement for ordering. It actually had a lot to do with the energy, muscle mass, ect. But either way I've actually only received the product a week before is was charged 89.99. Its all a bunch of crap!!!! I think we should get our money back! I have an their e-mail stating 100%satisfaction guaranteed, so what's the problem?_


  39. I sent the $4.95 for the so called free trial.They said that $4.95 was all I had to pay.Beleive me,it was not a free trial.These people are deceitful as a rattlesnake.They billed my Paypal debit card for charges I didn't authorize.Paypal seen what happened & put a stop to their deceptive transactions for $89.99.I changed my Paypal account number.I got all the money back they got via my account number on Paypal card.Thank God,I used Paypal.They saw the deceitfulness in these people.My advice to people is BEWARE of these scammers as they are CROOKS. They will try to steal your money by making transactions you don't authorize. They should be turned in for false advertisement.BEWARE of these people as,they are a real HEADACHE.

  40. It's a rip off and it doesn't work. Don't expect any refund and they say it's our fault. There is need of a class action lawsuit on this group.


  42. i did purchase VYDOX on the 20th of JULY for the shipping and handleing charges of $4.95 was told would receive in 5-7 days.did not receive order until the 8th of AUG. found out i was charged 89.95 on the 4th of AUG. CALLEDcompany and was told i did not return product within the 14 day period, which i never knew anything about . was told would not get any refund and to make things worse, the woman was still trying to sell me another order at a discounted price. don't buy from this company, they are a big scam and taking a lot of money from a lot of people for nothing. henry hotaling, new york

  43. No the product does not work and yes I was scamed out of money taken from our checking account. This company should be taken out of business.

  44. don't use this company, they lie over bill and refuse any solution. there 4.95 trial, yeah right, 4.95 then a couple weeks later a 89.95 charge. don't use them, they lie,steal and cheat

  45. VYDOX why on the orange pills is the coating broke open like they r out dates pillsmaybe that's why they don't show results l am planning on taking the pills i got from ur company to the health department in clak county and see what they will say about this.

  46. I recently purchased Vydox over the Internet. It was for a 30 trial. The item was shipped 2 days after it was ordered and arrived 5 days later (5-7 days is what they quote for US Mail shipping). Since it was a 30 trial, I assumed that I had 30 days to try it (that's my engineer thinking). I examined the product and determined (with my doctor) that I could not use it. I called the company to cancel the order and was told that the order would be cancelled (that I would not be billed, except for shipping).
    Checking my credit card the morning I found the full charge for the item ($89.99) billed on the 9th of August. The order was placed on the 23rd of July. I contacted the company and they said that I had exceeded the 14 day response period to cancel the order. What 14 day period? Oh! that was in the terms and conditions, none of which was up front. Buy the way, the 14 day notification statement was not under terms and conditions, but under Guarantee.

    They gave me a refund okay, all of $14.

    So beware of purchasing on the Internet and really search out the terms and conditions before you buy. Make sure that if you are given a 30 day trial period, that you have 30 days to respond.
    Checking my credit card the morning I found the full charge for the item ($89.99) billed on the 9th of August. The order was placed on the 23rd of July. I contacted the company and they said that I had exceeded the 14 day response period to cancel the order. What 14 day period? Oh! that was in the terms and conditions, none of which was up front. Buy the way, the 14 day notification statement was not under terms and conditions, but under Guarantee.

    They gave me a refund okay, all of $13.50.

    So beware of purchasing on the Internet and really search out the terms and conditions before you buy. Make sure that if you are given a 30 day trial period, that you have 30 days to respond.

  47. u can go to the vitamin shoppes or gnc.or somewhere like that and get the samething but cheaper in the top ten male enhancements with the same ingredients in it,plus vydox did not even make it on the list for popular male enhancements period.

  48. my husband also did this he got his suppose to be free trial and it came in the mail it worked for him .than before his free period was up they charge him 90 dollars for free pills at which he cancelled his trail they were suppose to send another thirty day supply.well we have not received it nor will they refund it now today they said that money was fro the free trial pills.we need to complain to whoever and demand something be done for all the money being ripped off people would really cannot afford.this company sucks and is such a big scam .you make me sick and that's hard to do not once have I found a good honest review about ur company I am gunna do what I can to see some kind of justice be done to you for lies and ur bull **** u play on people

  49. I ordered, cancelled after a trail period. All of a sudden, I got billed for another month. Called to complain, told me I did'nt cancell, could'nt find a record of cancellation from the previous month, so I was just **** out of luck. Biggest scam around.

  50. Biggest scam goin. When i found out how much of a scam it was i called and told them to not even send it and refund my$4.95. I was told that couldnt be done and that i would have to call them back after i recieved it. I got it today and it cost me $7.00 just to send it back to them

  51. My husband signed up for the free trail as well and it dont work. They have also charged us 89.99. People dont need to order . I have also attempted to get a refund and they are refusing to give me my money back. I have alos tryed to get them to unsubscribe me .

  52. Donnie
    I was scamed by Vydox amd my credit card company has informed me I must pay for charges unapproved by me. Seems the credit card companys are in on the scam.

  53. I never even received the trial and they billed me $4.95 and 15 days later 89.00 I called my bank and filed a claim that they illegally billed my card

  54. I am going thru the same bullshit with this scamming company. I am going to my bank and file fraud against the company. plus, the product is NOT worth it. it produces the reverse effects on me.

  55. What I have not read in any of the comment is whether or not the product works or now. Please advise. Other than that all you have to do is put whatever the shipping cbarges are on a prepaid card and pay for shipping then there will be nothing else for them to take. But I really want to do if the product actually works.

  56. 30 day supply FREE, just pay postage. what a scam, bunch of bull ****, they withdrew 89.99 from my account. I would like to kick some ones ****!!! I hate lying cheating thives

  57. Yup this is a rip, the initial offering is misleading , a total waste of money , so if you want to throw 95 buck out the window….go for it.

  58. My husband signed up for the free trial. We have been trying to "Unsubscribe" since December. They keep sending the stuff and they keep charging. They are ripping people off. Getting ready to take them to court! DO NOT SIGN UP FOR THIS PRODUCT.

  59. The pills made me sick and on top of that, they did not even work at all.
    I attempted to get a refund and they refused because I went past the fifteen days
    of the very deceptive offer.
    I will fight to get my money back and this entire thing needs to be investigated.

  60. VYDOX is a scam and charge 90 bucks after just 2 weeks. They r still refusing to give me my money back. Im fighting it. DONT ORDER VYOX

  61. please do not send me anymore of this product and do not charge my credit card one more red cent or you will find your self in court thank you

  62. The company is one big FRAUD they lie and cheat to get your money.The charge card companies, mine being BANK OF AMERICA stand behide them to help them RIP you off

  63. I went through the same issue with Vydox. No where in writting on the order site or on any litterature is a free trial disclaimer. Ask to speak to the supervisor. Do not accept any discount offer. Stick to your desire and demand your total refund. Keep telling each person that comes back to speak with you that the charge is fraudulent and that you will except nothing but a full refund. After speaking with four different fast-talking sales reps, the final supervising rep agreed to a full refund. Also make sure you ask for an emailed transaction of the discussion to stop future shipments and of the refund. They are trained to get some money from you, stonewall you in any way possible, but in the end the consumer has all the rights because Vydox's claim is by deception and is fraudulent.

  64. you people obviously dont read the disclaimer online or the little info sheet inside the box when they sent it to you. i did the trial and pay monthly now. My only complaint is that now that my **** gets hard when the wind blows. I feel like im going through puberty again. My wife has totally cut me off, she cant keep up with me anymore that my **** has grown to its full potential. I was an idiot and **** a **** from backpage.com and was caught because the **** was scratching my back. now my marriage is in shambles. BUT MY c**k IS f*****g AWESOME NOW!!!!!! THANK YOU VYDOX!!!!

  65. the pills made me sick so I called them to return the Pills. no you have to buy a 2 month supply for the 100% guaranty.So I disputed the charge with my CC company.they have to give me my money back.It does not say anything about that on they're website.It is a scam……..

  66. Same thing happened to us. We called repeatedly and asked for our money back. They laughed at us and said there was nothing we could do about. Stay as far away from them as you can they are crooks.. And they know it. The product made my husband very sick. I don't understand why the government hasn't gotten ahold of them yet and closed them down .


    • i just received the product and after reading the complaints i called them right away and got a return number for the product and am sending it back first thing the lady on the phone was very nice she understood my concerns and told me she she put a stop send order in so that i would not get charged, any extra and as long as i return the trail bottle they sent i will not get charged for it either! so i am sending it back with a tracking number and conformation number so they cant say they never received it.. i will also go to my bank and let them know whats up, i like my bank they look out for the customers..but thank you all who wrote there complaints on here, otherwise i would be in a panic trying to figure out what to do, i did let them know because of all of the complaints on here is what swayed me from wanting there business, maybe they'll wake up and learn that they can't double cross there customer base….or maybe they'll just go bankrupt and we won't have to deal with them anymore……..oh yea i also learned that the one ingredient in there product is very hazardous to your health..i told them that as well and they were speechless when i confronted them with it………

  68. I signed up for the trial of Vydox! I knew that I was going to get charged at least once.The product works for me and i can understand that it may not work for everyone. Not everyone will take as directed.But come on if you sign up for anything free on the internet read the terms and conditions. Mike

  69. Oh this works… Its not a free trial they charged 4 somethin… Then they charged … might as well say 90.00 at 14 days… Hours before I got to call and cancel… Now I'm cancelled got 30 days worth NOT FREE… COST 95.00… OH WELL STILL GOT 2 WEEKS WORTH … MY c**k IS HARDER THAN EVER MY GIRLFRIEND IS HAPPY AND AFTER TAKING IT 13 DAYS I FINALLY GAVE THE WIFE A GOOD HARD f****n LAST NIGHT SOOO SHES HAPPY … WHAT TO DO… LMAO

  70. on the phone to cancel………just got this today they are not answering the phone ……….how do u stop this scam? Going to report this to the BBB and attorney's office…have phone records…..calling cc company..

  71. Ditto here, I even scanned the entire page looking for the all to familar 'respond in two weeks or be charged' it was not there. The $4.95 was supposed to the only charge period! Free trial my ****! $89.95 charged to my credit card. And to top it off my credit card company says I can't dispute it!!!!

  72. This company is nothing but a internet scam. I guess a free trial means 89.95 a month. Please don't order this worthless product from these deceitful thieves. I guess you live and learn but this was a tough one to swallow. I'm going to my bank and the BBB, I don't want these crooks to be allowed to continue there shady business practices on unsuspecting consumers like me. I thought a free trial was just that, if you like it you buy it. I would love to know how many people have been robbed by this company.

  73. The same thing happened to me. I purchased the trial and then was billed the $89.99. Their customer service person told me to click on the link at the bottom of their web page to see the terms and conditions. I was influenced by the product endorsement by Professional Golfer Brian Gay. He seems to be a clean cut All-American Golfing Pro. I can't believe he would endorse a company that is an internet scam.

  74. Same thing happened to me very deceitful
    Do not buy from this company pills sent me to
    Er blood pressure through the roof so
    89.99 plus 4.95 and cost of emergency
    Room and cardiologist bill do not purchase
    A scam

  75. Same exact thing happened to us. They are very deceitful dishonest and laugh about their sneaky ways. Do not buy from this company. Product doesn't work they are thieves. Bon money back as promised. Lying thieves