Sam’s Club Complaints, Reviews, Scam and Fraud Reports
Sam’s Club Profile
Corporate InformationBusiness Name: Sam's West Inc
Category: Department Stores
Complaint Directory: View Listing
Corporate Address: 2101 SE Simple Savings Dr
Bentonville, Arizona 72716 USA
Phone Number: 888-746-7726
Company Contact: Rosalind Brewer - CEO
Ratings Damage Reports For Sam’s Club
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.43 of 5
Based On: 23 Reviews / Complaints
Number Of Comments: 20 comments
Most Recent Complaint About Sam’s Club
My husband and son bought me jewelry for Christmas (they went together). One of the gifts was a necklace with a pendant. The chain broke and we brought it back to get a replacement chain. The clerk advised us they never carried that chain with the necklace.
This is the ONLY necklace I owned. Not only did my husband and son swear that is the necklace that came with the pendant, I saw the same chain in the display right after Christmas (because I was being nosy about what it cost).
They would not give us the name of the manufacturer so we could call directly nor did they offer to investigate. We called corporate, it was sent back to the store to find a remedy.
Short version…they never had that chain! DO NOT buy jewelry from Sam’s! They lie and don’t back what they sell.
Sam’s Club – 320 W Main St Freehold Township, New Jersey 07728View Comments View More Sam’s Club Complaints
Sam’s Club Reviews and Complaints
Bloody chicken and tired employee
Complaint Filed By: Austin Johnson On: February 5, 2014 Rating: 2 out of 5
My wife and I received a coupon for a free rotisserie chicken from the Newington, CT. Sam’s club. As we...
Incorrect Sales Tax Charged
Complaint Filed By: Mike On: February 3, 2014 Rating: 1 out of 5
I purchased (2) laptop computers on-line from you in on December 2, 2013. A copy of my order is attached....
Won’t honor sales price
Complaint Filed By: Gary Leazer On: January 3, 2014 Rating: 1 out of 5
I attempted to buy oranges at Stone Mountain Sam’s Club using my Business Plus card. A sign with the oranges...
Refusal to refund money!
Complaint Filed By: Nancy Hawthorne On: April 17, 2013 Rating: 1 out of 5
Sam’s Club Auction Fraud: Canceled order Tv Still billed and Sam’s Club refusal to refund money! Bid on Sam’s Club...
Photos to Canvas
Complaint Filed By: LynnWV On: April 1, 2013 Rating: 1 out of 5
Sam’s club was having a special on print to canvas photos in their photo department. I had just gotten married...
15 yr employee fired from Sam’s Club months before retirement
Complaint Filed By: sethorn On: March 28, 2013 Rating: 1 out of 5
Sams Club #6643 Atlanta, GA fired their 15 year electronics employee months before his retirement. Bill H. was my go-to...
Sam’s Club butter “refuses” to soften
Complaint Filed By: Jeanne On: February 25, 2013 Rating: 3 out of 5
First off, NO ONE was hurt or damaged by the product. HOWEVER, the quality of my “locally famous” brownies was...
Hair in my sandwich at Sams Club
Complaint Filed By: C On: February 21, 2013 Rating: 1 out of 5
This is f***ing nasty. I bought this box of butter sandwiches on 2/20/13 at sam’s club. When i came home...
I brought a 18 pack at Sams Club
Complaint Filed By: Pam On: February 13, 2013 Rating: 3 out of 5
I bought a 18 pack of 7 up and sams club, I had 17 cans and one can was a...
Sams Club is a Rip Off!
Complaint Filed By: Dave McArthur On: February 11, 2013 Rating: 2 out of 5
Sams Club is a Rip Off! They charge you to be a member and they charge more for the same...
I have called Sams Club over ten different times
Complaint Filed By: Karla Blanchette On: February 7, 2013 Rating: 1 out of 5
I do my banking online through my bank, I made a payment of $250.66 on 01/02/2013 to the Sams Membership...
Sams Club was rude to me as a customer
Complaint Filed By: Kim On: February 5, 2013
When i was at Sams in Dover Delaware A black man who had a vendor, i asked for a sample...
Bargin .97 phones turned into $789 phones
Complaint Filed By: Traci On: February 5, 2013 Rating: 1 out of 5
Sams Club on W. Kellogg in Wichita Ks. has been irresponsible in helping us get a resolution with AT&T. My...
Second hand router
Complaint Filed By: Rick On: January 10, 2013
This is to inform you that I bought a Cisco-Linksys E2500 router at the Oklahoma City Sams Club and could...
Horrible Sams Club Experince
Complaint Filed By: yasosam On: December 4, 2012
I am VERY very disappointed in Sams Club. I am a Costco membership for 5 years and wanted to try...
I ordered my TV 1 week before still it isn’t shipped yet?
Complaint Filed By: shailesh mokashi On: December 4, 2012
I had ordered samsung LED TV from Sams Club on Nov 22 night before the day of thanksgiving and it...
Order canceled after 2 days & after took money from my account
Complaint Filed By: Jorge On: November 28, 2012
I placed an order online with Sams Club for the 65” Vizio LED that they had on promotion for the...
Sams Club Are Liars, Cheats, and Thieves
Complaint Filed By: Wendy Lidster On: October 16, 2012
I placed an order on September 7th 2012, as I didn’t get a confirmation email of my order, I called...
Turkey fryer never worked properly, would not stay lit
Complaint Filed By: MICHAEL WILLIAMS On: October 1, 2012
My complaint is i bought a 36 qt turkey fryer at Sams Club. Item # 638708159 Stock #tf1038-014034 I bought...
Unsatisfactory store experiance
Complaint Filed By: the browbs On: July 23, 2012
my husband and I usually do our monthly shopping at Sams (colonial heights, va..0067 appr code 145510) on july 20...
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