Conn’s Reviews and Complaints by Consumers and Customers SnapShot

Last Updated On: June 27, 2014

Conn’s Corporate Contact

Business Name: Conn's HomePlus
Corporate Address:
3295 College St
Beaumont, Texas 77701 USA

Customer Service Contacts

Corp Phone Number: 877-358-1252
Company Contact: Theodore Wright - CEO/President
Corp Website:

Conn’s Customer Ratings and Reports

Customer Ratings

Average Rating: 1.00 out of 5
Based On: 6 Reviews
Number Of Comments: 1

Consumer Loss Reports

Reported Losses: $13,323.00
Average Reported Losses: $2,220.50

Latest Conn’s Complaint

Is Conn’s a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: Department Stores Directory ListingConn's HomePlus Listing

BAD Customer Service

Purchased a Toshiba TV in Oct 2013, and in 6 months the mother board failed.

I call the company I bought it from, Conn Appliance in Brownsville Texas, They Told Me That it was the manufacture who had to fix it.

I call them and it took 11 days to get it fixed. Now, 2 months later, it is out again and trying to get them to replace my TV has been frustrating to say the least.

They stated they DO NOT REPLACE THEIR FAULTY BAD PRODUCTS. HOW IS THAT FOR CUSTOMER SERVICE. Chester, in customer service, you need to get your supervisors to listen to their customers so you can built a BETTER PRODUCT.

Toshiba and Conn Appliance – 4465 N Expressway 77 Brownville, Texas 78520 956-350-8935

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Consumer Comments For Conn’s

  • i bought a 52 inch tv that i had for 3 months and they pushed me into buying extended warrenty the tv turned red on the entire right side i called several times and they never showed to fix it in the same account i bought an air conditioner that they took and never returned and it never worked . i stoped making payments two years ago and told them to pick up the stuff and now they have admin recovery calling me to pick up the stuff and i have already put that to the cub screen went completley out on tv,they were also calling me as many as 20 times in one day when i told them this was illigal they said they did not have to stop calling.


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