Smile Pro Direct Complaints, Reviews, Scam and Fraud Reports
Smile Pro Direct Profile
Corporate InformationBusiness Name: Smile Pro Direct Inc.
Category: Dental Services
Complaint Directory: View Listing
Corporate Address: 7565 Commercial Way, Unit E
Henderson, Nevada 89011 USA
Phone Number: 866-221-1656
Ratings Damage Reports For Smile Pro Direct
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.00 of 5
Based On: 7 Reviews / Complaints
Number Of Comments: 14 comments
Most Recent Complaint About Smile Pro Direct
Lies! Lies! Lies! Biggest Scam. Stay Away!
Fell for the SmilePro Direct cheap trial offer back in August, 2013. When I discovered the unsolicited membership and charge of $`105.22 on my bank statement, I called, got the return address and sent unopened product back.Called n 9/30/13 and confirmation that they received product back on 8/23/13.
Here’s where the insane lying starts.
I was promised a refund with 24 to 48 hours to my CC. Never happened. Called 10/4/13 and told rep of the the promise from previous contact. Checked on my account, came back and said he processed my refund while we were talking. Should be there in 3 to 5 days. Never happened.
Called 10/11/13. Said an attempted refund to CC created an error. He set a new refund date for 10/14/13. Never happened.
Called 10/15/13. Red stated there were no records of any previous conversations. Gee! What a surprise! I asked for supervisor. Said there were non-available but I would be put in priority call back from a supervisor. Never happened.
Called 10/17/13. Talked to Supervisor. He found records. Said check request was issued on 10/9/13 and said check would be there in 4 to 6 weeks. Never happened.
Called 12/11/13. To rep whole story from previous calls. Said there were no manager but would escalate to investigation, and a check would get to me in 4 to 6 weeks. Never happened.
Called 2/25/14. Ask for supervisor. Said there were non-available but I would be put in priority call back from a supervisor. Never happened.
Called 2/28/14. Rep said I was already issued check from 12/11/13. Told her never happened. I asked for supervisor. Said there were non-available but I would be put in priority call back from a supervisor. Told her there was No Priority Call Back. She put me on hold 3 times over 15 minutes looking for a supervisor. Non available. But I would be put in the Priority Call Back. See the endless loop here?
This is over 6 months of lies. I ask the barely speaking english reps how they can sleep at night working for such a scam. They never acknowledge I even ask the question.
HOW IS THIS COMPANY STILL IN BUSINESS TAKING PEOPLE’S MONEY?View Comments View More Smile Pro Direct Complaints
Smile Pro Direct Reviews and Complaints
Complaint Filed By: Scott Diamond On: February 5, 2014 Rating: 1 out of 5
First… do not make the mistake of ordering the sample product for $3.84. It will cost you big time in...
Complaint Filed By: unhappy customer On: January 30, 2014 Rating: 1 out of 5
I saw the website ad and ordered a trial size of teeth whitener. I had to order from 2 different...
They use your credit/debit card information and steal your money!
Complaint Filed By: Francine Weiglee On: November 25, 2013 Rating: 1 out of 5
“Free but except Shipping and handling” does not mean what it says. They use your credit/debit card information and steal...
Scammer Liars Thieves
Complaint Filed By: Lillie B Carr On: September 27, 2013 Rating: 1 out of 5
This company sent me their product saying it was free and all I had to pay for was the shipping...
Smile Pro Direct charged $3.87 – Four days later $94.31 and i never received product
Complaint Filed By: noma On: July 19, 2013 Rating: 1 out of 5
I ordered a sample from Smile Pro and was ripped off. I was at first charged 3.87 and 1.03 to...
Enforced Selling by Smile Pro Direct
Complaint Filed By: Joy Jiang On: April 26, 2013 Rating: 1 out of 5
I ordered a trial product from this company on Apr 19 and they charged me 1.08+3.87 for the product and...
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