Fast Track Debt Relief Ratings and Customer Reports
Total Reported Consumer Losses:
Average Reported Loss Per Consumer:
Average Rating: 1.00
Based On: 3
Reviews / Complaints
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Most Recent Complaint
Fast Track Debt Relief. Inability To Pay Our Creditors Effectively And Efficiently
The agency, Fast Track Debt resolution, has received over $13,000 dollars in a two year period. The final payment was to take place in July of 2014. We have been paying $543 dollars a month for two years.
We had about seven credit card companies to pay. So we signed on to Fast Track to settle our debts for a fraction of the amount. For the first year we would get progress reports via email of what accounts had been settled, but the reports stopped after about a year. We were basically blamed by our representative for no communication for a whole year. This is not true because our cell phone numbers never changed. We had an email address changed, but we took care of the problem quickly for obvious reasons. Even if our representative was not getting a response via email, she should have called us. And She sent nothing through the mail. Why would we not communicate with an agency that was withdrawing over $543 dollars a month to get us out of debt?
Payment was not interrupted until we became concerned about the competence of the agency and our representative. She sent us the wrong form to be notarized twice, thus delaying the payment process of a creditor concerning Power of Attorney. We tried to leave messages to talk with managers about getting a different representative, No calls were returned. We are afraid to send more money in view of the lack of efficiency to handle our outstanding accounts not settled yet.
Let’s do the math here. We pay $543 a month. The plan was to finish paying in three years. This amounts to $19,548. We have payed over $13,000 so far, and only three accounts have been settled. With six outstanding accounts to yet be settled. We see that this will not possibly occur by July of 2014. So therefore our complaint is that the agency failed to affectively and efficiently solve our debt problem as promised, or agreed;