ScoreSense Reviews

Scoresense.com SnapShot

Last Updated On: March 15, 2017

ScoreSense Contact Information

Business Name: OTL Scoresense
Corporate Address:
4447 North Central Expwy #110
Dallas, Texas 75205 USA

ScoreSense Customer Service

ScoreSense Phone Number: 800-679-6327
Company Contact: Mark Henry - CEO / President
Corp Website: scoresense.com

ScoreSense Ratings

Average Rating: 1.17 out of 5
Based On: 214 Reviews
Number Of Comments: 259

ScoreSense Reports

Reported Losses: $82,720.12
Average Reported Losses: $386.54

Most Recent ScoreSense Complaints

Is ScoreSense a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Category: Credit Services Directory ListingOTL Scoresense Listing

SCORCHES Consumers

Free Credit Report ended up costing me $400.00. I never sign up for monthly recurring services and it is not clearly stated on their website that there will be a monthly recurring charge of $39.95.

As a Sr Citizen living on a fixed income of a $1000 a month, they literally took food out of my mouth by making those charges. I never received any “emails” from them, nor did I ever “log into” my account until I called the company to question the charges, and was instructed to do so.

Bottom line, they give no refunds, make no apologies, despite the fact that in 2014 they paid out a 22 million dollar settlement for ripping off consumers.

The new improved site is no improvement, and still a rip off.

15 Most Recent Reviews About ScoreSense


More About ScoreSense

Score Sense is a credit monitoring and checking service. Score Sense credit offers multiple products such as Reporting and current credit scores, monitoring and alerts about your credit score, as well as identity theft and proven services. They also have a system called Score Tracker which constantly updates your reports based on new information. Another unique feature of score sense is Score Cast which gives you an idea of how your credit score might change if you took certain actions.Alternate/Additional Business Names & Websites: SpendonLife.com, Freescore360.com, ScoreSense, FreeScoreOnline.com, 2211 Partners Websites: spendonlife.com, mycredithealth.com, neighborhoodscan.com, ScoreSense.com, FreeScore360.com, freescoreonline.com, CheckMyCreditNow.com, freescore.scoresense.com, checkyourcredit.us, creditscoretracker.net, creditreportcenter.us, creditscorecenter.us, creditscoreok.net, triplescores.us, yourcreditscores.co, fs360.co

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I have attempted to cancel for over 2 years, last time tonight. I have been paying for more years that I care to remember, since 2012. What law allows then to hijack my account month to month this way. How do you stop them? I find that all posts on this service are TRUE!!! I fear retaliation for posting this complaint, is it a scam as well?

I called to cancel this service a year ago which they agreed to do. What they didn’t tell me was that in 30 days, if I don’t call back they go back to the $39 / month charge “automatically” . So a year goes by. My secretary pays the bills and was not aware that I had cancelled the service. This is a fresh complaint so don’t tell me they have learned anything. This behavior should be stopped.

If you have online banking. I do they had charged me for 7 months and I went in my online banking application clicked”dispute talk with a specialist” and then my bank called with me and they got a person from scoresense.com on the phone they offered a refund for 7months of service. You cannot cancel online because I had cancelled in the alloted time period online but they want you to cancel on the phone. So we will see if they will refund my $279.85. HAVE YOUR BANK CALL WITH YOU because they will also stop any further charges from… Read more »

Ia anyone yet aware if the Dallas County District Attorney have enjoined with the FTC in bringing a class action against Scoresense for fraud?
I have been bilked out of over $400.00 in this past years – money I can ill afford to throw a way.
Both Ohio and iLLINOIS.. have been successful in wining judgments for over $22mil. to disperse to victims.
One begins to wonder if Capital One and other cards IN COLUSION AND NOT BLOCKING THIS MERCHANT FROM MAKING CHARGES? THESE PEOPLE ARE thieves, preying on poor people who are trying to fix their credit.

The same thing happened to me, I never agreed to anything other than the free credit report. I have disputed it with my CC, but these people should be shut down and prosecuted they are preying on people.

Recently, we noticed that we have been paying $39.95 for the last few months that we don’t remember authorizing. We are in our 80’s and our memories are not the best. I write this so that other people might be aware of this type of scam that preys on older people. We called them to cancel our payments, and they informed us that we were passed their deadline for cancellation. We then called our bank and they suggested getting new cards and cutting up our old ones.

After reading the horror stories, I’m just going to file a charge with the IG of my state and the D.A. This is ridiculous, never got a welcome email, all the girl did when I found out they billed my bank was try and talk me into staying and how credit protection is so good, yeah from predators
like Score Sense

I just got scammed from these people! I was searching for buying a new car, I wanted my credit report 1 time and 1 time only. I never received an email after signing up, and after looking at my scores & reports went out bought my car. Never during the sign up period or after was I told or read that I would be charged for this service! I did the $1 dollar one time offer from the car dealers site, not score sense! Rip offs! Then my bank tells me they are known for canceling services, but they continue… Read more »

I just went through my bank accounts. I kept seeing this unknown charge. Life is busy and yes I may not keep track of my banking as well as I should, However this is my hard earned money, and I am BEYOND AGGRAVATED. I need to get in on this action suit. Any help? I will see this through. I will call abc and get these blood suckers on tv

This place is ridiculous! They prey on people looking for financial help (i.e. a loan) and just plunged them further into debt! I would be shocked if anyone that got roped into this as a requirement for a loan application actually got the loan they applied for! This company should be shut down, they already lost one class action lawsuit and I am sure that there’s going to be another one because everything I have read about them says that they’re still doing the same fraudulent deceptive things! How are they still in business?

They have charged my credit card and I didn’t realize it and went to rent a car and I was over my limit because of all the charges that they had put on my card. How do you get rid of them.

HEY EVERYONE WHO HATES SCORE SENSE, I JUST FILED A LAW SUIT ON THEM, IT MAY GO TO CLASS ACTION NOW, EVERYONE CALL AN ATTORNY AND LETS F*****G SHUT THIS COMPANY DOWN FOR GOOD

Yes Sir — how to join class action??

How Can I contact you about how to be added to this lawsuit. They have taken my money for two years (718.80) and refuse to repay it.

http://www.complaintslist.com/2013/scoresense-complaints-91583/
The above link shows that scoresense was doing the same thing years ago and to this date have not ceased. Where is the outrage, where are the credit card companies with their prosecution, where is the main stream media? See the attached screen dump as evidence of the current scam experienced and it’s reversal for $39.95

Scoresense are HUGE THIEVES! SCAMMERS! Was charged $1 earlier which I didn’t realize and after 7 days got charged $39.95. I had to close my credit card account and go through a recovery process.

This company is a SCAM. They took money out of my personal Banking account which they did not have authorization to do so. I called this fraud company to see if they could tell me why they took the money out. However, all they tried to do is tell me that I need fraud protection. I said why yes, against OTL scoresense. I have reported this company to FTC and ofcourse my bank and they in turn are going to report this company as well. I am sick of companies getting away with crap like this.
I just had a nice call with Ana at ScoreSense…however, my hopes of getting a refund is pretty much non-existent. I did catch the monthly charges back to October, but prior to that I have no idea. Evidently, I checked my credit score in 2013 and have been getting charges monthly without my knowledge (the card that is on file with them is never used except for two recurring bills). I never bothered looking at the itemized charges since. I work for a web design company and we have several very large clients. I would never allow or recommend a… Read more »

Crooks … $530.00 unknowingly taken from my account without authorization . Google them.. they were ordered to repay 22 Million to consumers duped by free credit score offer. Slime ball business of deception and predatory morals. I hope the owner gets what he deserves … Yes a prison husband.

Hi Brian,

We would like to help resolve this for you and if you would like to speak with someone
directly, please contact our Customer Care team at 877-335-6823 to address your
concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

LOL, Resolve it???? I cancelled my membership BEFORE the trial ended, you took 39.95 out of my account anyway!! And then refused my refund!!!

RIP OFF ARTISTS. They do not report real credit scores and they will not cancel right away until they get a few payments. STAY FAR AWAY FROM THESE THIEVES!

I truly believe you!! I have the three main credit score at a high level and when I apply they didn’t approve me. I mention to them that the scores are at a high level 740, 710 and 671, I asked them why did you denied me and they said it takes awhile to get the information from the credit bureau..

Hi Rick,

We would like to help resolve this for you and if you would like to speak with someone
directly, please contact our Customer Care team at 877-335-6823 to address your
concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

LOL, Resolve it???? I cancelled my membership BEFORE the trial ended, you took 39.95 out of my account anyway, let me deal with someone who spoke VERY broken English and then denied my refund!!!!

I have been trying many times and calling different numbers that this company has and I can not get through at all. All I keep getting is a busy tone. I have even sent emails complaining that I want to cancel my subscription and all I get is an automated email response stating that they will respond to my email within 3 days. They even state in the email if it is urgent or if I want to cancel my subscription then I could call the number stated and when I do, I get the busy tone yet again. I… Read more »

I have cancelled you TWICE.. and you continue to debit my account.
Nonsense. I will be filing a consumer complaint against you because you
have taken about $150 from me unauthorized. Not happy at all.
Sheila

Hi Sheila,

We would like to help resolve this for you and if you would like to speak with someone
directly, please contact our Customer Care team at 877-335-6823 to address your
concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

Hi Jay,

We would like to help resolve this for you and if you would like to speak with someone
directly, please contact our Customer Care team at 877-335-6823 to address your
concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

LOL, Resolve it???? I cancelled my membership BEFORE the trial ended, you took 39.95 out of my account anyway!! Plus, your customer service people speak very broken English!!!

Hi Jimmy,

We would like to help resolve this for you and if you would like to speak with someone
directly, please contact our Customer Care team at 877-335-6823 to address your
concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

Hi Chasity,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available
during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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