I received a FirstBankCard MC with the Overstock logo on the card prior to Christmas 2012 with an initial $1500. credit limit. I used it for a few purchases and was even given a $20 card credit for using the card for the first time.
On Tuesday Jan. 8th, I received an email from FirstBankCard that I was issued a $20 rebate onto the account so I tried to get into the account and could not so, on Thursday Jan. 10th, I called and spoke to someone from the 800# on the back of the card to inquire about the credit and inform them that I was having problems getting into my online account to see what the credit was for.
They helped me with resetting my account info so that I could enter my online account and I thanked them and that was that…or so I thought.
On Friday Jan. 11th while at the auto repair shop I tried to pay for my $1,000 outstanding bill due to the auto shop and the charge was declined. I told the clerk this had to be a mistake because I had just talked with someone at the FirstBank company the day before and that the account was good. He tried again only to still get a decline so, I called the 800# on the card again only to be told that the account had been closed on Thursday but they could not tell me anything further because no one at the bank was available to speak with.
So, on Monday morning Jan. 14th, I called once again and this time was able to speak to someone at the bank directly. The lady I spike with was very rude to me and said that they decided to close the account after I called them on Thursday because my credit report had been pulled after I spoke with them and they could see that I had recently had too many inquires on it.
I explained to the lady at FirstBank that I had just received the card and used it a few times and did not understand what she was talking about but she again very rudely told me that that was all she could share with me and that their decision was final and all I could do for now was wait a few months and reapply when the inquires had been removed.
So, now I have a $300 balance on a card that I only used a few times right after I received it. This is the craziest thing I have ever seen. I have credit with many banks but this is the first time I have ever seen a bank up and close your account just weeks after it was opened.