Beauty & Truth Complaints, Reviews, Scam and Fraud Reports
Last Updated On: April 26, 2016
Beauty & Truth Ratings and Reports
Consumer Loss ReportsReported Losses: $26,598.73
Average Reported Losses: $149.43
Customer RatingsAverage Rating: 1.22 out of 5
Based On: 178 Reviews
Number Of Comments: 110 comments
Latest Beauty & Truth Complaint
Professional Scam Company - No Truth Here
I ordered a sample pack of two products from Truth and Beauty on January 27 2016, for a total of $9.90. I did not realize that I had just entered a world of lies and misrepresentation. I was told that I would receive samples and if I liked the products I could then order more. The $9.90 was for shipping and handling only. I assumed, that if I liked them I could then place a full order. I was shocked when I received my credit card bill with two charges in February with 2 charges for $98.71 and $88.49, respectively from Trust and Beauty!
I had been traveling for work and had not even opened their “sample” products. I called them and asked them to reverse the charges and do not bill me again. Their customer service was a challenge. After waiting on the line and speaking to several different people, each of whom had very strong accents and I could barely understand them, I could keep the “sample” products and my account would be cancelled.
They would issue an immediate refund for ½ of the charges. They would ship a full size and give me a chance to try the sample and if I was unhappy, I could send back the full size product for a full refund. I never received the full-sized products that I was charged for, and thought nothing more of it as I send not to bother sending it as I would just send it back.
I have just been charged again. I am now sending back the sample. I am upset that this type of business practice is allowed. Someone needs to do something to stop this!
This valuable lesson convinced me to buy products online only from “well-known” companies. My total cost for this lesson was is yet to be determined. At this time I am out $9.90, $7.30, $40.00, and now another $20.00 along with several hours of anger and frustration. Hopefully the rest of the refunds will be credited to my card and all this will be just a memory.
Please, do not make the same mistake that I did! Stay away from this company.
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| Beauty & Truth Returns Department: Coenecoop 595 2741 PT Waddinxveen The Netherlands
Beauty & Truth Subsidiaries
Beauty & Truth Reviews and Complaints
Read the terms and conditions – It is a scam.
Complaint Filed By: Ruth slack On: April 25, 2016 Rating: 1 out of 5
The beauty and truth products are advertised as free. If you like them you can sign up for more. They...
Complaint Filed By: Jackie Carbone On: April 12, 2016 Rating: 2 out of 5
I ordered a sample pack of two products from Truth and Beauty on February 28, 2016, for a total of...
Complaint Filed By: Janet On: April 12, 2016 Rating: 1 out of 5
I sent for what I thought were two free samples, giving my credit card details for post and packing only,...
Complaint Filed By: Cancellation Nightmare On: April 12, 2016 Rating: 1 out of 5
I placed an order on 3/18/16 for Erase Repair and Renewing Serum and received my 30 day trial products. The...
Simply Would Not Listen!
Complaint Filed By: Barb Loesche On: April 12, 2016 Rating: 1 out of 5
I called customer service to cancel my order. The Jenny kept saying “I’m sorry” and would immediately launch into a...
Complaint Filed By: Mrs Linda Sheppard On: April 12, 2016 Rating: 1 out of 5
I ordered three creams for £29.95 and £3.95 and paid £4.95 for I presume shipping although the bank statement entries...
Scam artists – how do they get away with it?
Complaint Filed By: Julie Haynes On: April 5, 2016 Rating: 1 out of 5
I ordered creams off the internet – saying I pay for p&p, which seemed a good deal. Then I received...
Avoid like the plague
Complaint Filed By: claire On: April 3, 2016 Rating: 1 out of 5
Firstly I’d like to state at no point did I subscribe to any company having access to my funds like...
Complaint Filed By: short changed On: April 3, 2016 Rating: 1 out of 5
I ordered two different free sample products of beauty and truth agreeing to only pay for delivery .The samples came...
Complaint Filed By: jeannie On: April 3, 2016 Rating: 1 out of 5
I ordered the free samples expecting at least two weeks to try the samples. At the end of one week...
Complaint Filed By: Tina On: April 3, 2016 Rating: 1 out of 5
I tried the free trial and decided I didn’t want the product so I called and wanted to cancel. I...
Don’t do it
Complaint Filed By: Connie P On: April 3, 2016 Rating: 2 out of 5
I ordered the 2 samples and was charged $11.95. They sent me also 2 full size products which they were...
Complaint Filed By: glo On: March 23, 2016 Rating: 1 out of 5
I ordered items from Beauty and Truth as a free trial. I was charged 2 p&p charges, although both items...
Total rip off scam
Complaint Filed By: Carol On: March 23, 2016 Rating: 1 out of 5
I ordered the trial from a post on Facebook. I was never given the name of the company, so I...
Scam Alert – Automatically enrolled in a monthly membership
Complaint Filed By: Adele Noonan On: March 23, 2016 Rating: 1 out of 5
I fell for a trial offer of cream form beauty and truth. Receiving the confirmation of my order, I read...
Scam for sure
Complaint Filed By: Karen Lee Nurmi On: March 23, 2016 Rating: 1 out of 5
When I ordered this free sample to pay shipping, I agreed as long as it wasn’t a revolving door type....
Complaint Filed By: Sandi On: March 23, 2016 Rating: 1 out of 5
I signed up for a free sample of a beauty cream I believe was endorsed by Christie Brinkley that I...
SCAM OF THE WORST
Complaint Filed By: Y Logsdon On: March 23, 2016 Rating: 1 out of 5
I clicked the ad for free sample just pay shipping and handling which I did. It came and I was...
Free Samples Are A Scam
Complaint Filed By: Cassiopeia11 On: March 15, 2016 Rating: 5 out of 5
I came across an advertisement for a FREE sample of Dermagen iQ (Clinicderma) all I had to pay was £4.95...
Complaint Filed By: Susan On: March 15, 2016 Rating: 1 out of 5
What a scam! Expected so much more from something touted by Christie Brinkley!! I too fell for the Facebook “free”...