TRX Software Complaints, Reviews, Scam and Fraud Reports
TRX Software Profile
Corporate InformationBusiness Name: TRX Software Development Inc.
Category: Computer Software
Complaint Directory: View Listing
Corporate Address: 906 Dashiel St
Murfreesboro, Tennessee USA
Phone Number: 855-880-1040
Company Contact: Karen Bills - Director
Ratings Damage Reports For TRX Software
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.11 of 5
Based On: 48 Reviews / Complaints
Number Of Comments: 117 comments
Most Recent Complaint About TRX Software
This Has To Be The Most Terrible Company To Deal With
I have been with TRX Software for years. They were always good until last year. I lost several clients.
For some reason, I thought they had gotten their act together, but that was a mistake. This year I had the same issues, and never got much help.
I paid 500.00 for my software, ask for a refund, but they said no. After several rejections, I decided to get yet another software so I could get the taxes filed, and not lose anymore clients.
DO NOT GO WITH TRX FOR FILING YOUR RETURNS.
Alternate Business Names: Taxes R Us, TaxExact Software, TRX
TRX Software Reviews and Complaints
Does Not Work With States
Complaint Filed By: James Rojek On: March 28, 2014 Rating: 2 out of 5
I have been using TRX Tax Software since 2010 with very little glitches in the first year. However since then...
Customer Service Was Horrific. Software Did Not Comply With State Guidelines.
Complaint Filed By: Alma Padgett On: February 24, 2014 Rating: 1 out of 5
I had used TRX in the past and other than a few glitches it was okay until 2013. The customer...
Complaint Filed By: Elaine Zuliani On: February 6, 2014 Rating: 1 out of 5
TRX told me their software would do State/Texas Franchise Reports as well as Federal and all other State Returns. Gave...
Rips off another tax professional
Complaint Filed By: Diana On: September 25, 2013 Rating: 1 out of 5
I do personnel and business returns . TRX kept telling me the business forms have not been released and that...
bad software and trx dont care about
Complaint Filed By: herbie On: September 20, 2013 Rating: 1 out of 5
I’ve been using trx for the past 6years but last year I lost customers and money because of bad software....
Attention Class Action Lawsuit In Progress
Complaint Filed By: Stephen Klein On: July 9, 2013 Rating: 1 out of 5
2012 TRX Software was the worst software ever created by TRX! I was with them for two years and nothing...
I want my money back
Complaint Filed By: DeeTsxPrep On: May 20, 2013 Rating: 1 out of 5
I want my money back! The program was riddled with issues and I could not file one single state electronically....
TRX PRO stole $329 from me
Complaint Filed By: Peter Trier On: April 30, 2013 Rating: 1 out of 5
TRX PRO stole $329 from me, refused a refund, lied repeatedly and filed no correct returns in the entire tax...
TRX Tax Software did not work and made many mistakes
Complaint Filed By: Carol McCaffrey (Thomas) On: April 30, 2013 Rating: 1 out of 5
I purchased TRX tax software for 2012 at the price of $299. This was for unlimited filing of federal and...
TRX Software = RIPOFF
Complaint Filed By: Renell On: April 18, 2013 Rating: 1 out of 5
This would have been my 4th year using TRX software. I had very few problems with them in the previous...
TRX Software Guaranteed but Not Guaranteed!
Complaint Filed By: Lillie On: April 18, 2013 Rating: 1 out of 5
I have been a customer with TRX Software in Murfreesboro, TN since 2009 tax filing year. I am a small...
Trx Tax Software Rip Off
Complaint Filed By: MYVISION On: April 15, 2013 Rating: 1 out of 5
I have used trx for at least 8 to 10 years, when i first used them, they where great. Customer...
TRX Software doesn’t work
Complaint Filed By: tax On: April 12, 2013 Rating: 1 out of 5
Bottom line on this software is that it does not work and was not ready for release. I am interested...
I have had al the same problems with TRX
Complaint Filed By: N Owens On: April 11, 2013
I have had al the same problems with TRX. And Karen only wants to offer a credit towards next year…....
TRX Tax Prep Software
Complaint Filed By: docsharpe On: April 10, 2013 Rating: 2 out of 5
I have been doing tax prep for about 10 years and run my own tax preparation company in Indiana. I...
Very Bad Tax Software and Terrible Customer Support
Complaint Filed By: peter G On: April 8, 2013 Rating: 1 out of 5
I’ve been in practice for 12 years now. I have been using software and preparing income tax returns using software’s...
Very Bad Software From TRX
Complaint Filed By: HOLLY SPIELMAKER On: April 5, 2013 Rating: 1 out of 5
I’ve been in practice for almost30 years. I have been using software and preparing income tax returns using software for...
TRX Alliance Tax Software – Even The Irs Suggested I Switch Companies
Complaint Filed By: Maria FRagoso On: April 3, 2013 Rating: 1 out of 5
I have been a trx customer for the past five years — their customer support has never been the greatest...
I did not get what I paid for
Complaint Filed By: firstname.lastname@example.org On: April 1, 2013 Rating: 2 out of 5
I’ve used TRX for many years. I stuck with them through the employee theft fiasco where they failed to pay...
TRX Software Not Recommended
Complaint Filed By: Very Mad On: April 1, 2013 Rating: 1 out of 5
I do mostly business returns. TRX kept telling me the business forms have not been released and that is why...
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