PC Matic Complaints, Reviews, Scam and Fraud Reports
PC Matic Profile
Corporate InformationBusiness Name: PC Pitstop LLC
Category: Computer Software
Complaint Directory: View Listing
Corporate Address: 2515 W 22nd St.
Sioux City, Iowa 51103 USA
Phone Number: 843-628-1546
Company Contact: Rob Cheng - Chief Executive Officer
Ratings Damage Reports For PC Matic
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.50 of 5
Based On: 10 Reviews / Complaints
Number Of Comments: 114 comments
Most Recent Complaint About PC Matic
Took my payment but...
PCMatic spends millions on advertising and, initially, the program seems to work as they claim.
But after registering, and yes they took payment immediately, the program reverted to free trial mode and now won’t do anything other than invite me to register…again…and pay…again…
I can’t seem to find anywhere to talk to a human to resolve this, so my thumbs waay down to Pitstop LLC.
PC Matic is run by pcpitstop.com which offers PC scans and solutions for common PC problems.
Official Responses from PC MaticBy: Rob Cheng On: June 7, 2013
PC Matic is developed and supported by PC Pitstop – a reputable company that has been around for more than 12 years and been on the forefront of the fight against malware and computer safety. PC Matic has recently received the highly respected VB100 Anti-Virus Certification.
We welcome all feedback and will publicly respond to any specific concerns regarding the operation of our products that are supported by screenshots or facts that we can researched.
The PC Matic product support team is available via the link below:
http://www.pcpitstop.com/store/service.aspBy: PC Matic On: February 18, 2013
Your $49.99 has been refunded as requested.
If you have further questions or concerns, please contact our customer support team directly through the link below:
PC Matic Reviews and Complaints
Charged us for a renewal without our consent
Complaint Filed By: Larry Hopkins On: December 1, 2013 Rating: 1 out of 5
In going over our bank statement we discovered PCmatic had charged us for a renewal of $49.99 on 10/28/2013. We...
I Have Been Asked To Pay More Before The Expiration Of License
Complaint Filed By: Mugume On: November 26, 2013 Rating: 2 out of 5
I paid for pcmatic.com online computer solution nearly a month but now i have been asked to pay more before...
Worse Off Than Before Downloading Pc Matic
Complaint Filed By: Karla Bliss On: July 18, 2013 Rating: 3 out of 5
This past week ( July 10th) i downloaded PC MATIC because of the product they promised. It took numerous times...
Sounds like a scam to me!
Complaint Filed By: sonny On: May 1, 2013 Rating: 1 out of 5
I am not please with wasting my $49.99 I paid for PC Matic. Paid and installed last week. When I...
Just shuts down and a blue screen pops up
Complaint Filed By: jennifer sponseller On: April 29, 2013 Rating: 1 out of 5
i tried this pc matic and its not what its cracked up to be. its not doin what its suppose...
PC Matic.com Is Not all its cracked up to be
Complaint Filed By: Floyd On: February 28, 2013 Rating: 2 out of 5
PC Matic.com advertises about how it will make your computer run faster, take care of most of its problems, etc.....
Billed thru Pay Pal without my consent
Complaint Filed By: Ralph E.Menke On: January 28, 2013 Rating: 1 out of 5
I received a bill from you thru pay pal for $49.99 and you have it turned off. Please refund the...
No help from PC Matic
Complaint Filed By: lipper22222 On: January 22, 2013 Rating: 2 out of 5
i never ordered this product called to get it off my system as it pops up when i am doing...
Why am I getting PC Matic ads
Complaint Filed By: Connor Wiggins On: June 25, 2012 Rating: 1 out of 5
PC Matic drop down ads are falling on everything I do and won’t go away unless I shut my PC...
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