Regal Cigs Reviews

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Last Updated On: December 3, 2016

Regal Cigs Contact Information

Business Name: Regal e-Cigs Registered
Corporate Address:
1835A S. Centre Parkway #166
Escondido, California 92025 USA

Regal Cigs Customer Service

Regal Cigs Phone Number: 888-822-5977
Corp Email: support@regalcigs.com
Corp Website: regalcigs.com

Regal Cigs Ratings

Average Rating: 1.52 out of 5
Based On: 21 Reviews
Number Of Comments: 21

Regal Cigs Reports

Reported Losses: $1,104.63
Average Reported Losses: $52.60

Most Recent Regal Cigs Complaints

Is Regal Cigs a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Category: Cigarettes / Paraphernalia Directory ListingRegal e-Cigs Registered Listing

It's a scam

Got and offer of free trial from some survey site (Walmart seems to mee). Decided to buy it as a present. Paid $5.95 for shipment.

Was really surprised when found a $119 charge in a month.

After call to support and agreed to get the half money back ($59.98), because i have already told about the present bought and cannot return it.

So – i have returned half of money, but anyway – it was not noticed in advance…
Received half back after complains.

15 Most Recent Reviews About Regal Cigs


More About Regal Cigs

Main Location:
Regal E-Cigs - 1835A S. Centre City Parkway, Suite 166, Escondido, CA 92025

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21 Comments on "Regal Cigs"

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Anonymous is a coward who obviously works for Regal Cigs. No – there was no fine print, and in any case, if there were, there needs to be a check mark that you have read the terms and conditions. There aren’t any to be seen or are hidden. It is a scam. I agree with other anonymous about doing something about it. I was charged 119.95 and am having the charges removed. I started a dispute, have informed my bank, HSBC about the scam. I have refused any further charges. I also made a formal complaint to this company (not… Read more »

The page where u confirm ur orders it is clearly stated that u will be charged and how it works, right above the confirm button you click to place order, it is not hidden, u do also have the option to click the terms and conditions for more details. The reason you are offered trials is to evaluate a product before you purchase. The e-cig does come with a lifetime warranty and you are able to cancel at anytime. I would suggest reading what your agreeing to when placing any order.

So everyone knows it’s a scam. But, all we’ve done is complain on the internet about it. Everyone who has been scammed by them needs to band together and take this company down. There is no room in our society for toxic people such as the employees of Regal Cigs.

I came here to write similar what happened. I read it the same way as everyone else that it was free but looks like they put it somewhere that pay 119. Nothing is free. They were rude and it is a scam. I wish someone would take action on this and take their business license away at least.

I to got scam I made it on time to cancel and they still to money out of my account and I send the product back them and they still took the money out.

Regal Cig should be shut down
I was asked to complete a survey from Amazon and receive a generous gift card… Once complete one of the offers was free E-cigs from Regal Cigs (which I chose) for just the shipping cost of $4.95. After I received the substandard product, my bank was charged $119.00 two weeks later !!!! When I called, (after waiting 20 minutes) to have the charge removed, as I did not sign up for the products and was not made aware of any future purchases, or any CANCELLATION policy they refused !!! … Said I should have read the “fine print” and the… Read more »
REGAL E-CIG===NO REGALS FOR YOU! This company is truly a scam, they are not forthcoming from the beginning. I cancelled within 12 hours on the phone and was told that it was too late as it had been processed for shipping, the package was received 10 days later. The guy on the phone was so rude told him if I couldn’t talk was hanging going to hang up, told him that’s faster than Amazon for processing, as I tried to talk to him. He kept interrupting not letting me talk. The product was shipped out of Tolleson, AZ, with a… Read more »
NO REGALS FOR YOU! This company is truly a scam, they are not forthcoming from the beginning. I cancelled within 12 hours on the phone and was told that it was too late as it had been processed for shipping, the package was received 10 days later. The guy on the phone was so rude told him if I couldn’t talk was hanging going to hang up, told him that’s faster than Amazon for processing, as I tried to talk to him. He kept interrupting not letting me talk. The product was shipped out of Tolleson, AZ, with a Tempe… Read more »

These guys are bad news. DO NOT do any business with them.

Yes, I went through the same thing, told them I want my money back and they told me I have to send the ecigs back and it will take 30 days for it to get back in my account, yet if I agree to only paying 40% for them then I can have my money back now in my account and keep the cigarettes relieving the hassle of the wait and the hassle of sending them back and was told that my subscription is now cancelled. They are good at scamming that is for sure. The first time I called,… Read more »

Same story here – they refused to even provide me with a return authorization, address to return item or any satisfaction at all. Filed a complaint with Scambook, and disputed the charge with my bank and got a new debit card so they can’t rip me off anymore. I hope to file a complaint with the stat of california as well. somebody needs to stop these scammers!!!

I ordered a free trial for $ 4.95 in Nov. In December they shipped and mycard credit was charged $ 89.95. This is awful

I ordered the $4.95 trial and got scammed for $189.00 for a product that was represented as free! Wish I had money to sue!

Same story as many above that has complaints, I know that when I placed my order the link did not mention a time limit, for trying the cigarette, which by the way did not taste like anything. What a scam this company is.

I never received mine its been two weeks from what I read about the complaints I think I will close my bank account before they can take my money.

They are ****,cheater and online scammers and they know very well their job.
down with regal cigs bastards

First off, these things taste NOTHING like a cigarette. My experience was like sucking on a perfume bottle, it was really disgusting. That’s not even the MAIN problem. Their ad will NEVER tell you that the so called "free trial" is actually signing up for a subscription. If you don’t return the trial kit within a certain time, (it varies depending on the ad, some say 16 days, others say 30) they will charge you $119.00 and continue the subscription. You HAVE to call them and get an RMA# (return merchandise authorization number) and you have to pay to ship… Read more »

this story same to me they are big cheater and scammer

I to ordered the $4.95 kit and from where I ordered there was nothing about trail or anything else. I should have known better. I have had them a week and went online to my bank and there it is, unauthorized $119.95 removed since this morning. I called and just like everyone before on the complaints board, it was a no until they receive it all back then they are not giving the handling charge back plus I have to pay for sending it back with tracking number and they give me a 15 digit number to put on outside… Read more »
I ordered the trial kit for $4.95. The package itself is only worth $4.95 at best IF it works. The ecig died after a couple of drags and I couldn’t even get it to recharge so I called the company n cancelled my trial right away. I was shocked 2day 2 learn that this company ignored my request(via phone as stated in their TOS) to cancel and charged my card $119.95!! I called the company and the rep was very nasty n told me if I want my money back I have to pay a fee to them for restocking,… Read more »
I to ordered this for my husband for a free trial shipping was $4.95 I thought we would at least try It, then I check our account and found out they took $119.95 out of the account I was shock and when I called them they told me there Is a box on the order form I didn’t click I don’t remember seeing It I told them I do not wan’t there produck I was told I need to send It back and I would be charged 20% to put It back on the shelves I think there Is something… Read more »
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