Infinity DISH Complaints & Reviews SnapShot

Last Updated On: April 15, 2016

Infinity DISH Corporate Contact

Business Name: Infinity DISH Sales Group LLC
Corporate Address:
5201 Congress Ave #150
Boca Raton, Florida 33487 USA

Customer Service Contacts

Corp Phone Number: 866-629-1255
Corp Email:
Company Contact: Ryan Williams - General Manager
Corp Website:

Customer Ratings and Reports for Infinity DISH

Customer Ratings

Average Rating: 1.50 out of 5
Based On: 3 Reviews
Number Of Comments: 3

Consumer Loss Reports

Reported Losses: $246.95
Average Reported Losses: $82.32

Latest Infinity DISH Complaint

Is Infinity DISH a Rip Off, Fraud or Have They Scammed You? WARN OTHER CONSUMERS By Sharing

Category: TV Providers Directory ListingInfinity DISH Sales Group LLC Listing

Third Party Company Infinity Dish Charges Also

I called Dish Network to order new services for my home November 18, 2013. I saw an ad that advertised $19.99 for 12months. When I spoke with a representative I thought that I was speaking with a Dish Network representative, but unknowing to me I was speaking with a third party company (Infinity Dish). It was never disclosed to me who they were. I was giving a price of $ 89.99 for monthly services which included 1- Rcver Joey, 1 Rcvr Hopper w/sling. Free HBO, Cinemax, Showtime, Starz, Blockbuster @home(x3 months). Free Protection plan(x4 months). And with this because I signed up for dish and hopper I got a free Ipad 2. Because I took the up grade I did not qualify for the discount which was fine.

My issues came in during billing. The three party company which is Infinity Dish and not Dish Network charged me an activation fee of $49.99 plus I had to pay Dish Network $89.99. When I noticed that the charges of $49.99 was taking from my account I called Dish Network which was the same number I called before and was told that the charges were from a third party company and they could not do any thing about it because they did not do it. I then asked “what do you mean because I called who I thought was Dish Network and never was told I was speaking to another company and they were going to charge me also”. I was given Infinity Dish (855-515-4477) number and they told me that they record all calls and when they ran the tape back the representative asked could he charge me this free. I stated that I was under the impression that it was coming out of the $89.99.

I then stated to them that I wanted to hear the whole tape where I was stating to the representative over and over that only $89.99 was coming from my account and he stated yes. They continued to state that there was nothing they could do because I was on tape and I agreed to allow them to debit my account the $49.99. BUT WHEN I STATED THAT I WAS GOING TO CALL THE BETTER BUSINESS BUREAU THEY THEN CHANGE THEIR TUNE AND REFUNDED MY ACCOUNT THE $49.99. Watch out for companies and their hidden charges.

Consumer Comments For Infinity DISH

  • Yaquelin Velasquez

    FYS Infinity Dish… This f*** company stole my money and i don’t even have the f*** cable. When i call they keep saying thay haven’t took my money, that i hace to call Infinity because i’m calling the “Wrong company of Dish”. I want my money back and close the friking account. You theif

  • Mad Dog

    Third Party Company Infinity Dish Charges Yes this is a real pain I was transferred around for 4 hrs. trying to get results in getting my 49.99 back still with no reasonable end to it .Funny thing I went to the dish site it said long call wait on the text popup and I left the call back number and went from there and ordered the dish two days later got a better deal from direct TV who partners with ATT. For Two days been trying to get my money refunded From dish in which they took out within 24 hrs. Even though the install was going to be a week away .Have about 4 hrs. on phone being transferred and cut off by this company .They claim they have no idea about it and yet they have your account info lol. they are a scam in all aspects of the word they have no idea what the right hand is doing on there own site so they claim. I was within the three day limit and yet still they give you the run around companies like this are the ones that give the internet a bad name . My recommendation that dish be ban from all search engines in poor business practices over the internet .

  • Jesse

    Scammed for 49.99 by infinit dish,3rd party for dish network


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