DIRECTV Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: DIRECTV, LLC.
Category: TV Providers
Complaint Directory: View Listing
Corporate Address: 2230 East Imperial Highway
El Segundo, California 90245 USA
Phone Number: 800-531-5000
Company Contact: Michael D. White - CEO
Ratings Damage Reports For DIRECTV
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.22 of 5
Based On: 75 Reviews / Complaints
Number Of Comments: 165 comments
Most Recent Complaint About DIRECTV
Charged My Credit Card $963 - I Have No Account With Them!
Direct TV charged my credit card $963 and I have no account with them!
On Jan 16 2014 my credit card was charged $963.17 for a direct TV account. I have never had an account with them.
When I called to ask whose account was paid with my credit card they said they could not tell me because I was not their customer!
How can I get this reversed? I never authorized anyone to use my card for $963. What do I Do?View Comments View More DIRECTV Complaints
DIRECTV Reviews and Complaints
Stole $1,100 From My Bank Account
Complaint Filed By: Kevin Hoffman On: February 20, 2014 Rating: 1 out of 5
They will take money out of your account without authorization! They got me for over $1,100. We never signed anything...
Liars And Thiefs!
Complaint Filed By: DAH On: February 7, 2014 Rating: 1 out of 5
They will steal your money and they will definitely lie to you. I cancelled my Directv account last year as...
Don’t Use – Buyer Beware!
Complaint Filed By: 65721 On: February 5, 2014 Rating: 1 out of 5
I requested on 7/3 to have the cheapest bill possible since we only watched Disney & Hallmark channels and to...
Complaint Filed By: chris On: January 31, 2014 Rating: 1 out of 5
After the technician showed up 6 hours late, she did the crude basics of the job. The system worked using...
Direct TV rebate offers are a SCAM
Complaint Filed By: Skip On: December 20, 2013 Rating: 1 out of 5
I received an offer in the mail from Direct TV for a $200.00 Visa card if I signed up. Called...
Strongly Suggest Whomever Is With DirectTv Turn The Other Way!
Complaint Filed By: Robin On: December 20, 2013 Rating: 1 out of 5
I have been with DirectTv customer since 2002. You would think they would value me as a customer, think again....
Awful Customer Service and Misleading Advertising
Complaint Filed By: Cameron J On: December 4, 2013 Rating: 1 out of 5
I am extremely disappointed in Directv customer service! I ordered their ultimate package with the free upgrade to Genie etc....
Does NOT Care About Customer Service Anymore
Complaint Filed By: Chantel M On: November 27, 2013 Rating: 1 out of 5
I called Direct TV concerning my account on 10/8/13 because they charged my account without my permission. I was advised...
Still Waiting To Hear A Decision
Complaint Filed By: Grammy65 On: November 21, 2013 Rating: 1 out of 5
Each month that the bill arrives my husband calls to pay the bill. For the last four months when we...
Service Internet And Phone
Complaint Filed By: DYLI On: October 1, 2013 Rating: 2 out of 5
On 09/27/2013 I had a installation appointment with Direct TV and Verizon bundle service between 08 am to 5 pm....
DirecTV how to WIN against their lies and Credit Card Fraud
Complaint Filed By: Wrong lady to screw over On: September 16, 2013 Rating: 1 out of 5
I signed with Direct TV and it was a nightmare. I had 3 techs come out and did at least...
Unethical underhanded unauthorized transactions
Complaint Filed By: Andrea Mathis On: September 16, 2013 Rating: 1 out of 5
Directv is a very underhanded company. I have been without a job for a year now however I always managed...
Direct TV, New customer, need repair service, billed all ready!
Complaint Filed By: Timothy Muse On: September 11, 2013 Rating: 1 out of 5
9-6-13 I took off for repair service today. One week ago it took a man total of 8 hours over...
Unfairly Charged Because Of Directv’s Mistake
Complaint Filed By: Jeffrey Lamotte On: August 21, 2013 Rating: 5 out of 5
unfairly charged because of there mistake of shutting down my site before it was transferred to cable I had Direct...
Direct TV You Suck at customer relations!
Complaint Filed By: Richard A Moore On: August 8, 2013
On 5-4-13 I called Direct TV to cancel my subscription. I explained to the lady I spoke with that I...
Dishonest Sales Tactics By DirecTV
Complaint Filed By: Kimberly B. On: June 26, 2013 Rating: 1 out of 5
I had DirecTV since 1998; in March 2013, after another increase in my bill, I said “enough” and switched to...
Potential Directv Customers Beware
Complaint Filed By: Alice Thompson On: June 24, 2013 Rating: 2 out of 5
Thursday night, June 20, 2013–prime time–my tv screen blacks out telling me there’s a hardware error on my receiver and...
Directv Steals From Your Bank Acccount
Complaint Filed By: AVOID DIRECTV On: June 11, 2013 Rating: 1 out of 5
My DIRECTV service kept going out every time it rained or got cloudy. An agent came once to “move” dish...
Was shut off by direct tv with account up to date
Complaint Filed By: hector longfellow On: May 29, 2013 Rating: 1 out of 5
Was shut off by direct tv with account up to date for called them about it was shut off, called...
Directv Is Stealing Money
Complaint Filed By: Linda On: May 22, 2013 Rating: 5 out of 5
Took $310.94 our of my account unauthorized because my card was used one time to pay bill as a favor...
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