Comcast Complaints, Reviews, Scam and Fraud Reports
Corporate InformationBusiness Name: Comcast Corporation
Category: TV Providers
Complaint Directory: View Listing
Corporate Address: One Comcast Center
Philadelphia, Pennsylvania 19103-2838 USA
Phone Number: 215-665-1700
Company Contact: Brian L. Roberts - CEO
Ratings Damage Reports For Comcast
Customer Loss DataTotal Reported Consumer Losses:
Average Reported Loss Per Consumer:
Consumer Ratings DataAverage Rating: 1.30 of 5
Based On: 67 Reviews / Complaints
Number Of Comments: 20 comments
Most Recent Complaint About Comcast
Billing And Service Fraud And Very Unprofessional
Comcast Billing and service fraud and very unprofessional ill mannered billing 7 customer service reps
Comcast customer Service and Billing department reps has harassed me too much, they have no training and manners how to talk with their customer. Very arrogant and very very unprofessional. The signed me up for 50Mbps internet package and charging me for it for last 2 years and when their tech checked the speed it was max up to 10Mbps speed and they even refused to adjust the credit for the service I was never getting.
I spent 4 hours with their sales expert on April 10th 2014, she transferred me to tech person, and then tech transferred to billing adjuster and finally disconnected the call. Next day I call 11th April 2014 and billing person TRACY was very annoying rep never let the customer talk and never gives a chance to customer to explain the history and keep saying “you will not get the credit”. She keeps repeating the same sentence without understanding the whole issue which has been going one for last 2 years.
She concluded the call in a way that you will never get the credit and if you like to stay with Comcast is fine otherwise who cares.View Comments View More Comcast Complaints
Comcast Reviews and Complaints
Prisoner. Call Sent To Foreign Country.
Complaint Filed By: mark On: April 9, 2014 Rating: 1 out of 5
When ever there is a problem and i call they send you to a foreign country whose accent is so...
Possible Harassment, Rip Off Billing And Rude Techs
Complaint Filed By: EE On: April 7, 2014
Possible harassment from Comcast rip off billing and rude techs, experience. Random calls at quiet or busy times. Also got...
Pulling My Hair Out
Complaint Filed By: Patricia Ellis On: March 31, 2014 Rating: 1 out of 5
my internet and phone have been not working for 2 and a half weeks. I thought it was because I...
Complaint Filed By: Cunnilinguist On: March 26, 2014 Rating: 1 out of 5
Chat was great. It was the 1st time dealing with your company that anybody knew what they were doing. The...
Deceptive Advertising to Induce a Contract; Harassment
Complaint Filed By: Martha Kim On: March 24, 2014 Rating: 1 out of 5
I needed internet service for my house in Sarasota FL. I telephone Comcast. I was offered a special promotion which...
Billing charges for ON DEMAND is Unjustfied
Complaint Filed By: Darrell Purchase On: February 24, 2014 Rating: 2 out of 5
I recently signed up with Comcast after several years with At&T Uverse. From the very beginning it has been a...
Where is the Customer Service?
Complaint Filed By: Beata Gnidziejko On: February 12, 2014 Rating: 1 out of 5
Ever since my disappointment with Verizon, I wanted to switch to a better network provider. I received an ad in...
Complaint Filed By: Nana Brobbey On: January 16, 2014 Rating: 5 out of 5
On December 28, 2014, I requested internet services to connect my captioned phone/router (I am hearing impaired) from Comcast through...
The bill never stops but the service sure does!
Complaint Filed By: steve mastro On: December 18, 2013 Rating: 1 out of 5
I have had Comcast triple play for years. About a year and a half ago I started having problems with...
Problems Continuance And Billing Charges
Complaint Filed By: carl mckissick On: December 12, 2013 Rating: 2 out of 5
Please be inform which my payment is due. The problems for which I am still experiencing with Comcast Business Service...
Comcast Ripping of the Elderly
Complaint Filed By: Val On: December 8, 2013 Rating: 1 out of 5
I’m very upset with Comcast they are un grateful to customers my mother-in-law is 94yrs old and the only thing...
Are they using bait-and-switch?
Complaint Filed By: Hazel On: December 6, 2013 Rating: 1 out of 5
In May, 2013 I received in the mail a flyer/notice that said that if I upgrade my Verizon smartphone by...
Phone calls of a business showing up as a persons name
Complaint Filed By: Richard Kendall On: November 22, 2013 Rating: 1 out of 5
Phone calls being made at Green Hill Church of Christ shows up on Comcast customers as a persons name called...
On the loose
Complaint Filed By: Amir Afshar On: October 24, 2013 Rating: 1 out of 5
I ordered a DSL line from comcast around April 2012. I did not need their telephone or cable services as...
Comcast Accounting Rip – Off
Complaint Filed By: Andrea Johnson On: October 7, 2013 Rating: 1 out of 5
Comcast bill in advance and want customers to pay for the service although they have requested services to be disconnected....
Comcast Door to Door Salespeople
Complaint Filed By: Marie A On: October 4, 2013 Rating: 1 out of 5
I am not a customer of Comcast and do not want to be one. The Comcast door to door salesmen...
Complaint Filed By: Shelby On: October 2, 2013 Rating: 1 out of 5
We all know how crappy comcast service is. We moved out of our house on 8/31. I had made a...
Comcast Is A Joke! How Long Does It Really Take To Do A Survey
Complaint Filed By: jason On: August 21, 2013 Rating: 1 out of 5
For the last 4-5 months I have tried to get service with Comcast only to be shut down and get...
Senior Citizens deprived of equal rights programming from Xfinity/Comast
Complaint Filed By: Marianne Hayes On: August 21, 2013 Rating: 5 out of 5
My husband and I are very disappointed in Xfinity/Comcast programming. We are very disappointed that they removed one of the...
Complaint Filed By: Fed-up On: August 8, 2013
In July I failed to receive my Comcast bill. I called the office on 7/20/13 to inquire about my bill....
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