Safelite AutoGlass Complaints, Reviews, Scam and Fraud Reports
Last Updated On: April 10, 2014
Safelite AutoGlass Ratings and Reports
Consumer Loss ReportsReported Losses: $250.00
Average Reported Losses: $83.33
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 3 Reviews
Number Of Comments: 0
Latest Safelite AutoGlass Complaint
Customer Remorse, I would think twice
Safelite in my opinion made my car much worse; crack was less than dime size to start. They supposedly fixed it. The technician, which kept postponing the date and time of the service to be performed, said there would be no more problem. Less than two weeks later crack has doubled is size. Now I have to file another claims on my insurance.
When I called Safelite; they stated they would not re repair and their work was not guaranteed. If I knew they didn’t stand behind their work I wouldn’t have let them touch my car. They originally came to my office to fix the car, but refused to come out and look at it again after the crack wasn’t fixed. I think people should be too busy to use their service.
In my business this is called terrible customer service. I give seminars weekly and will work their scenario into my closing to talk about the mistakes of both small and large businesses. If they are to busy to come look at their defective work, the aren’t a whole business. If you do a good job one customer will tell three people, If you do a terrible job one person will tell sixteen. With the advent of the internet this numbers have skyrocketed.
Michael Henry Saint Petersburg FL
Older Reviews About Safelite AutoGlass
Review #1: Auto Glass Repair & Replacement Not Safe to Deal With
Complaint Filed By: JacquelineInPennsylvania
On: February 19, 2014
Rating: 1 out of 5
Reported Losses of $50.00
Recently a rock hitting my windshield prompted me to inquire about windshield replacement with my auto insurance company. My insurance...
Review #2: Safelite AutoGlass – Broken fingernails on chalkboard
Complaint Filed By: Vic Burnstein
On: June 13, 2012
We have enough whiny “rap crap” medley poison to fill the Los Angles County Dump. Those of us that have...
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