Select Laundry Reviews and Complaints by Consumers and Customers
Select Laundry Customer Ratings and Reports
Customer RatingsAverage Rating: 1.00 out of 5
Based On: 3 Reviews
Number Of Comments: 4
Consumer Loss ReportsCurrently No Reports of Damages.
Latest Select Laundry Complaint
Select Laundry are THIEVES
We contacted Select Laundry to pick up the washer and dryer at our townhouse at Normandy Green (another shady place to avoid at all costs) on September 2, 2014, after we had moved out. I received a phone call from one of the employees stating they’d be out on August 26th to pick them up. I called the office again, got a hold of the manager, and got the pick-up dates straightened out.
Then on August 29th, a guy shows up at the door, saying he’s there to pick up the units. I tell him that he has his dates wrong, that the units aren’t supposed to be picked up until the 2nd. He calls his boss and supposedly gets the okay to leave, then takes off. We tell the front office at Normandy Green that there will be someone coming by on the 2nd to pick up the units, Select Laundry has been notified that they need to go to the front office to gain access to the townhouse, so we moved out, thinking everything was set.
A couple of weeks later I receive an email stating that the monthly payment is late. This begins a SEVEN MONTH LONG battle with them. They claim they hadn’t picked up the unit, that they had no record of me telling them to pick up the units, and when asked to please go pick up the units, they got quiet but continued to bill for the units.
Then last week I check my bank account and discover they had illegally taken out $135. Illegally because I had paid them by check, so they had used the information from the check (routing and account numbers) to illegally access my account to “debit” the 5 months they claim I owed them. The bank refused to do anything about it, and I have still yet to determine when they did pick up the units.
I wish we had looked them up before we had rented units from them, but they were recommended by Normandy Green, so we assumed they were trustworthy.
We will be filing a complaint with the Better Business Bureau as well, since going to court over $135 would cost more than what we would recover. They know this, that’s why they can get away with it. DO NOT DO BUSINESS WITH SELECT LAUNDRY.
Select Laundry – PO Box 426 Cincinnati OH 45216 | 800-365-8014
25 Most Recent Select Laundry Complaints
Review #1: Select Laundry Ripoff
Complaint Filed By: consumer521
On: May 21, 2013
Rating: 1 out of 5
Select Laundry is not a reputable company and has shady employees and repairmen working for them. Local sales/repairman called and...
Review #2: Select Laundry – cannot get a washer & dryer set due where i live having issues in the past
Complaint Filed By: Ciara
On: July 17, 2012
i had place a rental order for a washer and dryer from Select Laundry online. The order was complete and...
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