Dorney ParkFiled Under: Amusement Parks & Fairs
Corporate Name: CFEC | Cedar Fair Parks
3830 dorney park rd
Allentown, Pennsylvania 18104
Contact: Dorney Park & Wild Water Kingdom
Most Recent Dorney Park Complaints
#1 - Dorney Park allows people to urinate and change in public
My family of 12, four of which were kids 8 and under, paid over $400 to get in to Dorney Park on July 14th, 2012. We were having a great time until the people were asked to leave the wave pool so it can be cleaned. A woman and her child, the child was between 11 and 14 years old, came out of the pool at the far end on the left hand side by the umbrellas. They were between the steps that the life guards are at by the wall and the wooden fence. The girl proceeds to say to her mother that “mom I have to pee real bad and they closed the pool”.
The mother then told her daughter to pee right there by the wall on the sidewalk. The girl then urinates right there in front of us and the kids. The mother and the rest of her family then started to giggle. I couldn’t believe what I had just watched in front of my eyes and my kids eyes and then as if that wasn’t bad enough, they start to undress right there on the grass in front of everyone. We got so upset that we approached the life guard to get a supervisor. While we were talking to the supervisor they still were undressing in front of her.
The Dorney Park supervisor did NOTHING. After we stood there complaining to her, she finally went over to talk to them. We complained that they should be thrown out. She wouldn’t do anything until I got very upset and they called out a fourth supervisor, who said the same thing as the other supervisor. The only difference is that she told us if we were still not satisfied to go to guest service and file a report. She would not give us there information, I proceeded to argue with her and finally a security guard was called in. We then were told the family was detained and still was not going to throw them out. We agrueed again, then was asked if we witnessed the crime. Of course, we said yes and we told him we wanted to file a report.
We had to identify them through a one way glass three times, write a report and tell the same story to six different officers. We told them we wanted to go because the kids have been dealing with this for now two hours and we are wasting time. They eventually let us leave not knowing if they were or were not being kicked out. We were not offered anything for our undesirable situation so I went to the guest service and complained again. I was told the only thing they can do is give us 50% of tickets to come back this season. I asked are you kidding after paying over $400 you now want us to pay again to come back.
She informed us that is the only thing she is allowed to do on the park premises. I then had to fill out ANOTHER report to the corporate office and was told someone would get back to us. TWO WEEKS later and still no response. Then when we went to the park side and four out of five rides closed while we were in line. Not very happy! The sad thing is that Dorney Park allows people to come in and urinate in public, change in public and do nothing about it. If we were on the outside of Dorney Park the family would have been arrested and charged with two crimes.
Older Dorney Park Reviews / Complaints
- Complaint #2 rip off at Dorney Park
On: July 12, 2012 By: Lori BissonFour Weeks ago my Kids went to spend the day at Dorney park...