American Airlines Complaints, Reviews, Scam and Fraud Reports

American Airlines Profile

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Corporate Information

Business Name: AMR Corp./American Airlines, Inc.
Category: Airlines
Complaint Directory: View Listing
Corporate Address: 4333 Amon Carter Blvd
Fort Worth, Texas 76155 USA

Phone Number: 817-963-1234
Email: info@amstock.com
Company Contact: Doug Parker - CEO
Website:
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Ratings Damage Reports For American Airlines

Customer Loss Data

Total Reported Consumer Losses:
$4,350.00

Average Reported Loss Per Consumer:
$621.43

Consumer Ratings Data

Average Rating: 1.29 of 5
Based On: 7 Reviews / Complaints
Number Of Comments: 2 comments

Most Recent Complaint About American Airlines

Excessive Charges

A trip was planned fro Memorial Day weekend (more then 30 days away mind you) through American Airlines and like life does at times, threw in a curve ball which will not allow this trip to occur.

When I called the airlines I was told that not only would the money not be refunded but that the tickets need to be used within a year BY THE SAME BOOKED PEOPLE and a $200.00 charge will be added for each ticket!

I have never heard of such a thing in all of my years traveling! I plan on making A LOT of noise about this as I do not even believe this is a legal practice and if it is then it needs to be changed!

What a horrible way to treat your customers!

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User Thoughts About American Airlines

2 thoughts on “American Airlines

  1. Would like people to know that because of AA I have been left with a broken shoulder. Also I was threatened with arrest and my best friend was left without insulin and I have had no sympathy from the Airline.
    My shoulder is a permanent injury
    Thanks AA
    04.11.2013