Charged fee for router without telling me. - AT&T
I was sent a new router by AT&T because Windows 10 did not recognize the router that I had (which was not out of warranty). The router was free but I just noticed a $7.00 monthly charge for it. But, I was not told this when they said they would send a new router. Windows 10 does not recognize this router either, so that was a useless replacement.
When, I told this to AT&T they said that I would have to pay the monthly charge anyway. I even asked to have my other router back because AT&T claims that there wasn’t a monthly charge for that one.
However, that isn’t possible and I am now paying a $7.00 monthly fee for nothing.
Comments About AT&T Review: Charged fee for router without telling me.
Most Viewed Complaints
Ally Auto Reviews
Comenity Bank Reviews
PC Matic Reviews
Recent Company Complaints
Printz Property Management
Your California Beach Wedding
Duval’s Fresh Local Seafood
Van Meter Properties
Schneider Property Management
More AT&T Complaints
Harassing My 97 Yr Old Mother
Filed On Behalf Of My 97 Yr Old Mother Whom At&t Is Harassing: My 97 yr. old mother had a...
Horrible Customer Service and Are Liars!
I have been a customer of AT&T for at least 16 years and have lived in the same house for...
Reckless driving by AT&T driver in Lawrence, IN – Plate #TK 436 MPH
Driver was cutting in and out of traffic. At one point he cut me in front of me with almost...
AT&T Double Charges
The First of August 2012 we moved to Washington State from Utah, We changed our cell phone numbers from Utah...
$200 VISA a scam
$200 VISA a scam/2-year premium channels with HBO/Starz/Max, etc., a lie. Was told by AT&T rep (Jacqueline Martin) I would...
Ripping people off
I have service through AT&T and Direct TV since Feb. 2015. After AT&T took over Direct TV I asked that...
The worst Service
I have never, ever, in my life experienced such a unprofessional Customer Service. Very poor telephone reception, could not hear...
ATT Hates Old People
I am writing on behalf of my mother who is 88 years old. After having first SW bell and now...
Customer Service is unaccepable
Recently I went to an AT&T store and 1) Bought a new iPad Pro; 2) Opened a new DirectTV account;...
Set Up For Failure By At&t Phone Company
I am & have been an AT&T customer for years on top of years, one day in a call I...