Turbo Tax Review: Turbo Tax Rip Off
I went to Turbo Tax online and filed my Federal and State forms. The Federal form was free to efile. They charged $27.99 to efile my State form. I did this on 1/18/13. On Monday 1/28/13 I received an email from Turbo Tax telling me my State form was rejected. I decided to take this opportunity to go to their site and try and print off a copy of my tax forms.I was unable to do this initially on 1/18/13. I thought i would try and contact them later to get copies.
So I went online at Turbo Tax, on 1/29/13 after reading my emails, and attempted to acquire a refund of the fee i paid for the State form efiling (cancel their service). I also tried to print off the federal form without any luck. I tried to find answers on their website over the next 2 hours without success.
Finally I tried to find a phone number for INTUIT the parent company what I did find was this number for Turbo Tax 1-888-669-4238 and I called them. I explained that I wanted a refund of my fee for the State filing. I noticed when the man (who sounded like he was from India) spoke it was like he was in an empty room. He quickly cut me off and I called back. The phone line was not busy but I just some computer music. I waited and called later and again told this person what I wanted and again he hung up. Calling back again I got that computer music. When he answered he said he was technical support. I
am filing a stop payment with my bank and looking for other avenues to stop this abuse before it gets worse.
For Turbo Tax Representatives or OwnersRespond To This Complaint
Comments About Turbo Tax Review: Turbo Tax Rip Off
Recent Company Complaints
Tim’s Automotive & Towing
McNutt Animal Clinic
Youfit Health Clubs
Center for Behavioral Health
Sutton Place Apartments
More Turbo Tax Complaints
I Wold Think Twice About Using
We used Tubo Tax in for 2012 taxes. Yes, I saw it was free and went for it just like...
Long Time Turbo Tax Customer Treated Horribly by Live Chat Rep by the name of 10_Reonnia G !!!!!!
I have been using turbo tax for several years and have never had one single complaint until today. First, I...
Nothing TURBO about Them
My husband and I have just spent the last 3 hours trying to file a free tax return on TurboTax....
Used Since 2008, And Never Again
I filed on 4/14/14 and paid to have the refund direct deposited. In June, I contacted TurboTax to find out...
Turbo Tax Rip Off
I went to Turbo Tax online and filed my Federal and State forms. The Federal form was free to efile....