NoMoreRack Review: Rip off by No More Rack!
My 14 year old daughter wanted to buy an Android Tablet with her Christmas money so we started looking online and found a great deal for a 7 inch Android tablet on a website called Nomorerack. The cost was $69.99 before shipping. The order was placed on Dec. 28, 2012.
The tablet worked great for about 2 1/2 months at which time it just stopped turning on. No power to the device at all. Called Nomorerack and customer service was very rude, all I wanted was to do an exchange, I had to ‘escalate” to get the manufacturer information to file a warranty claim. Manufacturer company is Global Phoenix Computer, and they emailed me a return label and promptly exchanged the device.
However about 3 days after receiving the new one, it is frozen, it is touch screen and not responding to any touches. Called Global Phoenix Computer and asked about a refund, the customer service rep informed me that he could only issue out another replacement, that to get a monetary refund I would have to contact Nomorerack.
I have now been on the phone with Nomorerack for over an hour and keep being told that I cannot get a refund. I have repeatedly asked to speak to a manager and keep being told no managers available. This is horrible customer service, not only do I get no updates from the customer service rep, but I called as soon as the company opened and still cannot speak to a manager.
All I want is to get a refund for my daughter. I do not even care about shipping, only the price of the tablet $69.99.
For NoMoreRack Representatives or OwnersRespond To This Complaint
Comments About NoMoreRack Review: Rip off by No More Rack!
Recent Company Complaints
Advantage Home Solutions
South Court Pharmacy
Alameda County Sheriff’s Department
More NoMoreRack Complaints
No More Rack is a rip off!
I ordered two sets of king size sheet sets, and only received one. They would only give me a credit...
What a ripoff
I order an item from from nomorerack with no shipping cost and it arrived with postage due. I called and...
No credit for returned merchandise at Nomorerack
Bought a camera for a Christmas present for my wife. When it came it wasn’t new like advertised but rebuilt...
Product Guarantee = Bogus
On 12-13-13 I placed an order for (2)two iRola 7″ DX752 which I wanted to send to the families of...
Nomorerack sells second quality merchandise
They sell second quality merchandise, I purchased a set of sheets. 2 weeks after i washed them and all the...
After a few days I checked the status and it shows my order was cancelled
I am sharing the same complaints like many on here. I received an email saying that my order was shipped...
I keep trying, they keep failing
I placed my initial order from NoMoreRack.com in the beginning of February 2013. I ordered 2 rings, a Stainless Steel...
Won’t refund my money that is owed for a returned item
Purchased a Zeepad 10pc tablet ($59) Jan.4, 2014. Received it and it was sub-standard to say the least. Contacted the...
MP3 player a dud
I ordered a Jamsonic 4Gb mp3 player from nomorerack.com. I received the item on December 8, 2012. . Since this...
Never received order and NoMoreRack deactivated my account
I was excited when this website was recommended to me and i found a few things i ordered and received...