Rip off by No More Rack! - NoMoreRack
My 14 year old daughter wanted to buy an Android Tablet with her Christmas money so we started looking online and found a great deal for a 7 inch Android tablet on a website called Nomorerack. The cost was $69.99 before shipping. The order was placed on Dec. 28, 2012.
The tablet worked great for about 2 1/2 months at which time it just stopped turning on. No power to the device at all. Called Nomorerack and customer service was very rude, all I wanted was to do an exchange, I had to ‘escalate” to get the manufacturer information to file a warranty claim. Manufacturer company is Global Phoenix Computer, and they emailed me a return label and promptly exchanged the device.
However about 3 days after receiving the new one, it is frozen, it is touch screen and not responding to any touches. Called Global Phoenix Computer and asked about a refund, the customer service rep informed me that he could only issue out another replacement, that to get a monetary refund I would have to contact Nomorerack.
I have now been on the phone with Nomorerack for over an hour and keep being told that I cannot get a refund. I have repeatedly asked to speak to a manager and keep being told no managers available. This is horrible customer service, not only do I get no updates from the customer service rep, but I called as soon as the company opened and still cannot speak to a manager.
All I want is to get a refund for my daughter. I do not even care about shipping, only the price of the tablet $69.99.
Comments About NoMoreRack Review: Rip off by No More Rack!
Most Viewed Complaints
Beverly Hills MD Reviews
Recent Company Complaints
Your California Beach Wedding
Duval’s Fresh Local Seafood
Van Meter Properties
Schneider Property Management
More NoMoreRack Complaints
Screw up upon Screw up.
Ordered a 9″ MID Google Tablet PC with accessories- including a keyboard, which is what I had to have and...
Refuse to refund my money
I have been communicating with nomorerack since November on this issue. I have spent thousands of dollars with this company....
The Top Site For WISHY WASHY
I don’t think I have ever encountered a more wishy washy site than NoMoreRack.com. After reading all the complaints, I’m...
Unsatisfactory product and request for immediate restitution
Order #21052615 Would you assume that “U.S. Traveler Long Haul 24 Cargo Trunk Luggage” should survive one direct flight without...
“Final Sale” (WHAT?) NoMoreRack
Final Sale?! News to me! I bought an item from NoMoreRack and realized it wouldn’t work for me after I...
I purchased a Windows Tablet at a discounted rate during black Friday, it took two weeks to receive it &...
Nomorerack Is A Non Valid Should Be Shut Down
I purchased a tablet and received no tracking number upon looking at there Facebook page where there are numerous complaints...
Nomorerack.com is a racket
I ordered a Seiko watch for my sister for Christmas and it was the first gift I ordered, i.e. close...
Nomorerack: Scum of the Earth
MY wife ordered an Invicta watch for $98.00 + tax & $2.00 shipping when I found out I tried to...
I purchased a MID Google Android 2.3 Netbook in Feb 2013. A month after purchase it would not charge. I...