NoMoreRack Review: Rip off by No More Rack!
My 14 year old daughter wanted to buy an Android Tablet with her Christmas money so we started looking online and found a great deal for a 7 inch Android tablet on a website called Nomorerack. The cost was $69.99 before shipping. The order was placed on Dec. 28, 2012.
The tablet worked great for about 2 1/2 months at which time it just stopped turning on. No power to the device at all. Called Nomorerack and customer service was very rude, all I wanted was to do an exchange, I had to ‘escalate” to get the manufacturer information to file a warranty claim. Manufacturer company is Global Phoenix Computer, and they emailed me a return label and promptly exchanged the device.
However about 3 days after receiving the new one, it is frozen, it is touch screen and not responding to any touches. Called Global Phoenix Computer and asked about a refund, the customer service rep informed me that he could only issue out another replacement, that to get a monetary refund I would have to contact Nomorerack.
I have now been on the phone with Nomorerack for over an hour and keep being told that I cannot get a refund. I have repeatedly asked to speak to a manager and keep being told no managers available. This is horrible customer service, not only do I get no updates from the customer service rep, but I called as soon as the company opened and still cannot speak to a manager.
All I want is to get a refund for my daughter. I do not even care about shipping, only the price of the tablet $69.99.
Comments About NoMoreRack Review: Rip off by No More Rack!
Most Viewed Complaints
Comenity Bank Reviews
NutriBullet RX Reviews
NuWave Oven Reviews
Great Plains Lending Reviews
Recent Company Complaints
Shutters Plus Clearwater
More NoMoreRack Complaints
This place is a RIP OFF!
Where do I start? Their shipping is slow, the products they send only superficially resemble what they have advertised, and...
Charged me $150 for Ray Ban sun glasses
Even after a month no details on the product. Did not ship the product nor refunded it . Never been...
Same old story, different day
I have been trying to get a product or a refund for several weeks now and the only real answers...
No Refund Given
Returned a comforter per policy and never received a credit! Called the company and was told they had contacted the...
Beware of Nomorerack
Never received the Merchandise sent 8 emails and no reply only drip emails This is really a scam
Nomorerack & Global Phoenix Computer Ripoff Conspiracy
Purchased a kocaso netbook computer from nomorerack on 1-29-13. Approximately 1 week later the screen went out. Contacted global phoenix...
Purchased item not received at NoMoreRack
I ordered an Android 7″ Tablet, paid for it with my Bank of America credit card, more than 2 weeks...
Defective Merchandise From Nomorerack.com
Ordered merchandise from this company which was defective. After multiple complaints, I was instructed to return the merchandise and send...
Stay away from Nomorerack.com
I ordered 12 pk of camisoles tanks from nomorerack.on April 10. On May 15 I just received my order. They...
Don’t do it!
They keep sending my stuff all over the country to wrong address. I don’t know how but the first time...