Problem is the reliability, when will it work and when will it stop - NuWave Oven
My first order was by phone, some overzealous guy took the order and tried to upsell me on every option. I think the fondue kit was always part of every offer, never received it. The guy shipped me the optional larger fry pan without my approval. I called about it and they refused to swap it or just send me the smaller large fry pan. It took months before I received the second unit. by that time they changed the look of the top from glossy to opaque. I called and emailed about it and nobody would admit that they changed the product. They never answered.
In order to get the fondue kit I placed an online order, I also purchased the pots and the cast iron barbeque grill thingy. After a few months one of the cooktops starting displaying E1 right in the middle of a cooking cycle. If I unplugged it for a few seconds, it would work again. I left it alone for a few days plugged it in again and it seemed to work OK. Then I used it for awhile, a week or two, then it displayed E1 again when the pot was in the middle of cooking. This time it was locked solid. I unplugged it for a few seconds and would not reset, a few hrs no luck, a few days no luck. I called to report it and now a few weeks later, it is reset again. there is a design flaw, probably a bad capacitor somewhere that charges up and then stops working and discharges if you leave it unplugged long enough to discharge. I need to the check the other units that I bought to see if they are junk like that too.
Don’t get me wrong. If it works as advertised, it is a great little item. Problem is the reliability, when will it work and when will it stop. If I were running a business I would keep some spares around…even then if it is that unpredictable, don’t gamble your livelihood on it. For us bored guys at home, it is a nice gadget. Pots and the ceramic coating are top quality, no complaints even if I might use it for a conventional gas or electric stove.
Comments About NuWave Oven Review: Problem is the reliability, when will it work and when will it stop
Most Viewed Complaints
PC Matic Reviews
Sharis Berries Reviews
Recent Company Complaints
Superior Medical Solutions
Northland Credit Corporation
Daniel J Raymonds Law Offices
Park Place Motorcars
The Blue Door Salon
AZ Window Tinting
More NuWave Oven Complaints
Want more money!
I purchased this cooktop last year and chose to pay in full with no monthly payments as I do with...
Don’t order from online, get the same thing for half the price!
Whatever you do, DO NOT order this thing from the NuWave website – it is a huge waste of money...
False sales pitch from NuWave PIC
Called to purchase nuwave oven. They said qualified for 2 for one price. Had to purchase needed items extra. POSTAGE...
We Do Not Owe You Any More Money!
My husband paid in full for my NuWave PIC that I bought in 2012 which is like 2 1/2 years...
Scammed on shipping charges
Ordered the PIC from TV Ad. Charged WAY too much for shipping. Didn’t receive the complete order. Cost too much...
I bought 2 nuwave ovens last year from target within a month of each other. The first one cracked within...
Advertising Deception By NuWave PIC
I received my “2” Nu Wave PIC’s today. I immediately called customer service. According to the ad, the 2nd PIC...
Great produce, crazy shipping etc
So far I did get 2 cooktops and the set of pans. the shipping was more expensive than the entire...
Ma & Pa Kettle Got Beat by the Kettle Company
What a false advertisement. I was with the understanding that I would receive two complete sets of the NuWave pots...
Nuwave lies to customers
i order two sets they had to me to send me a free gift for every order they don’t send...