Problem is the reliability, when will it work and when will it stop - NuWave Oven
My first order was by phone, some overzealous guy took the order and tried to upsell me on every option. I think the fondue kit was always part of every offer, never received it. The guy shipped me the optional larger fry pan without my approval. I called about it and they refused to swap it or just send me the smaller large fry pan. It took months before I received the second unit. by that time they changed the look of the top from glossy to opaque. I called and emailed about it and nobody would admit that they changed the product. They never answered.
In order to get the fondue kit I placed an online order, I also purchased the pots and the cast iron barbeque grill thingy. After a few months one of the cooktops starting displaying E1 right in the middle of a cooking cycle. If I unplugged it for a few seconds, it would work again. I left it alone for a few days plugged it in again and it seemed to work OK. Then I used it for awhile, a week or two, then it displayed E1 again when the pot was in the middle of cooking. This time it was locked solid. I unplugged it for a few seconds and would not reset, a few hrs no luck, a few days no luck. I called to report it and now a few weeks later, it is reset again. there is a design flaw, probably a bad capacitor somewhere that charges up and then stops working and discharges if you leave it unplugged long enough to discharge. I need to the check the other units that I bought to see if they are junk like that too.
Don’t get me wrong. If it works as advertised, it is a great little item. Problem is the reliability, when will it work and when will it stop. If I were running a business I would keep some spares around…even then if it is that unpredictable, don’t gamble your livelihood on it. For us bored guys at home, it is a nice gadget. Pots and the ceramic coating are top quality, no complaints even if I might use it for a conventional gas or electric stove.
Comments About NuWave Oven Review: Problem is the reliability, when will it work and when will it stop
Most Viewed Complaints
PC Matic Reviews
Great Plains Lending Reviews
Comenity Bank Reviews
Sharis Berries Reviews
Recent Company Complaints
Cash & Carry Carpet Centre
Aquatech Professional Pool & Spa
Ask Virtual Services
Unique Landscape and Construction Portland
Thomas Heating & Air
Golden Painters Las Vegas
More NuWave Oven Complaints
Beware of buying from Nuwave PIC
I Paid in full for my Nuwave PIC that I bought in 2012. Now I am getting another letter from...
Giving My Family Headaches
Ever since we have been using it we have been getting frequent headaches. It wasn’t until about 3 weeks until...
Don’t fall for the Nuwave PIC
I ordered two of these induction cooktops. Ordering was a hassle so that should have been my first red flag....
This kind of advertisement should be illegal
The Nuwave was supposed to send free pots and pans and other things with the cooktops. Only the cooktops showed...
NUWAVE PIC has bad customer service and shipping departments.
Ordered 2 PIC sets with extras. 8 weeks later I have one broken cooktop (damaged in shipping due to failure...
NuWave PIC reps lie in thir processing of order
I called for a nuwave table top and was told I would receive the additional items 2 green pans and...
Do not purchase.
I purchased a NuWave oven and when it arrived it was messed up with even the DVD they sent with...
Talked to NuWave
I ordered the buy one get one deal on TV. The sales rep I talked to NEVER told me about...
Nuwave pic infomercial IS a Scam!
I ordered a nuwave pic off their website a. after watching their infomercial on t.v. The informercial states that you...
nuwave rip off
Just to let everyone know that this company is not customer orientated. I originally was ripped off by if something...