NutriBullet Review: Nutribullet Warranty costs more than product
We called regarding a product problem after the device stopped working in less than 90 days. The phone technician told us the problem “sounded like a base problem.” For $5.99 a new base would be to us in 5 days. After nearly two weeks, a part arrived and the problem persists.
Perhaps, rather than waiting 5-7 days for another customer service response, we tried to call. After 2.5 hours, we got busy signals only.
I called the order number during the same timeframe, and guess what? picked up first ring with a human ready to take your money!
Now we have spent a total of 3.4 additional hours trying to solve a problem who hides behind websites and busy 855 numbers. Product works for at least 90 days then fails!!!!
Service quality with defective product is more than poor and cumbersome. Very telling.
For NutriBullet Representatives or OwnersRespond To This Complaint
Comments About NutriBullet Review: Nutribullet Warranty costs more than product
Recent Company Complaints
Connecticut Home Solutions
Quality One Carpet Cleaning
Pure Mango Cleanse
Elco Administrative Services
Paw’s Bingo Hall
Oak Forest Mobile Home Park
More NutriBullet Complaints
NutriBullet’s Infomercial – Don’t believe it!
I have been watching the NutriBullet infomercial for many years. The new one, explaining the extraction concept, was very appealing...
No Confirmation Response When Placing Order
I have tried to place two different orders online to order a replacement blade and each time my order failed...
Bad Business Practices
Nutribullet will not cancel an order placed by an unauthorized user of my credit card with invalid security code. Agents...
Buy one get one FREE?
Watching the infomercial on TV, they tell you that if you order now you’ll buy one and get one for...
So far, I can’t use it
I bought it last night, plus plenty of Fresh Fruits … BUT as an ex Vegan my VISION was to...
Awful Customer Service, Overpriced Product, STAY AWAY
made the mistake to order off the website for a birthday gift for my father. the shipping address never came...
Too Good to be True!
I used this machine for all of three weeks when the motor went bad with no prior warning. It worked...
NutriBullet RIP OFF
I ordered the Nutri Bullet in February because of a t.v. promotion $119.00 for the bullet, when ordering you are...
Lousy billing dept
They said they were unable to bill me.They said they sent emails but none received. Nor did they call me....
NutriBullet’s Customer Service and Product Stinks
I purchased this machine twice. My initial purchase was without a service contract. Stupid. After 6 mos. They had to...