NutriBullet Review: Nutribullet customer service? What a joke
About a year ago I purchased a Nutribullet with the 6 payment option in which they automatically charged a set amount to my debit card. About 4 months into the agreement my bank was purchased by another bank with which I was not pleased, so I went with a different bank. I forgot to change my info. concerning Nutribullet. I received the obligatory e-mail from NutriBullet about their inability to secure payment per the agreement with a customer service phone number (855-346-8874) and email option for service as well.
For 2 months I called the phone# countless times unable to get through ( busy signal) or recording. I also went countless times online with same result.
I finally received a response FROM A LAWYER!!!! I called the phone number for the law firm ( they answered) and paid the remaining balance. I have since tried to purchase two new blades for the unit. I received e-mail weeks later requesting further information which I provided.
Weeks after that received another e-mail stating they would re-place the blade (1 not 2) but I would have to pay shipping, leaving again the phone # 855-346-8874. I wanted to PURCHASE 2 blades. I again wasted my time calling the number and sending emails, now weeks into this attempt to get CUSTOMER SUPPORT, I am fed up!!!!
I am throwing away this product and advising anyone who will listen to beware. THERE IS NO CUSTOMER SERVICE AFTER THE PURCHASE.
James Conner in Miami
For NutriBullet Representatives or OwnersRespond To This Complaint
Comments About NutriBullet Review: Nutribullet customer service? What a joke
Recent Company Complaints
Advantage Home Solutions
South Court Pharmacy
Alameda County Sheriff’s Department
More NutriBullet Complaints
I’m really into nutrition and was so happy to get my nutri-bullet six months ago! I used it once a...
Ordered a Nutribullet early Sunday morning. Sent a cancellation e-mail early Monday morning, less than 24 hours and they tell...
Non Durable and Super Poor Customer Service at NutriBullet
This is a great machine if you are going use it once per week. unfortunately I used mine twice each...
No Confirmation Response When Placing Order
I have tried to place two different orders online to order a replacement blade and each time my order failed...
Same Rusty Sludge So Many Others Reported
After about 30 uses, I started seeing that same rusty sludge in the power base and on the side of...
DON’T BUY Nutri BULLET!
I saw the infomercial for the NutriBullet and called to place an order despite an intuitive impulse NOT TO! Once...
Nutri Bullet Junk product
I purchased the Nutri Bullet about April 14 2012 . Its a piece of Junk! for $119.00 I could have...
Nutribullet = A Bad Spin
I bought the Nutribullet for $124.00 in April 2013 and used it every day for 3 months without problems. Then...
Also, it’s not blasting through the Kale and other leaves and stems like I hoped it would
I just got my Nutribullet a few days ago from Walmart. However, I have been blending fruits with vegetables for...
did not get my order for nutribullit
I ordered nutribullet by phone and did not receive it yet and its been two weeks