NutriBullet Review: Nutribullet customer service? What a joke
About a year ago I purchased a Nutribullet with the 6 payment option in which they automatically charged a set amount to my debit card. About 4 months into the agreement my bank was purchased by another bank with which I was not pleased, so I went with a different bank. I forgot to change my info. concerning Nutribullet. I received the obligatory e-mail from NutriBullet about their inability to secure payment per the agreement with a customer service phone number (855-346-8874) and email option for service as well.
For 2 months I called the phone# countless times unable to get through ( busy signal) or recording. I also went countless times online with same result.
I finally received a response FROM A LAWYER!!!! I called the phone number for the law firm ( they answered) and paid the remaining balance. I have since tried to purchase two new blades for the unit. I received e-mail weeks later requesting further information which I provided.
Weeks after that received another e-mail stating they would re-place the blade (1 not 2) but I would have to pay shipping, leaving again the phone # 855-346-8874. I wanted to PURCHASE 2 blades. I again wasted my time calling the number and sending emails, now weeks into this attempt to get CUSTOMER SUPPORT, I am fed up!!!!
I am throwing away this product and advising anyone who will listen to beware. THERE IS NO CUSTOMER SERVICE AFTER THE PURCHASE.
James Conner in Miami
Consumer and Customer Comment Area
Warn Others By Sharing
Is NutriBullet a Scam? Help other potential victims of fraud by sharing these reports
More NutriBullet Complaints
Home land House wares Los angeles ( nutribullet) – fruit juice drips in motor housing
Filed By: Rick X On: March 4, 2013
1. Notice the ad on TV , when the talking guy twists the cover, he uses quite a bit of...
Mold in the Magic bullet
Filed By: TLS On: March 11, 2013
The nutri bullet is advertised rinse and go even if u wash it regularly. I overfilled nine one day after...
Bad quality product and customer service
Filed By: Hugo On: April 27, 2013
I have an advice for those who wants to get this pile of crap nutribullet. dont pay for that blender,...
My NutriBullet Stopped working
Filed By: Anita On: July 9, 2013
My Nutribullet has stopped working. It is NOT overheated, it just stopped working. I have tried to contact them but...
Filed By: flexter On: February 14, 2013
i have had my nutribullet for about 3 months and since i had it, had shown problems. the first time...
If You Use, You Will Be Abused
Filed By: Danilo On: January 3, 2014
Hi, bought the NutriBullet for the size and speed of its performance. Within a month, it started having problems, in...
Filed By: Lisa On: February 26, 2013
Received bullet, used 20 times and the base stopped working, The drink exploded in the base and got juice everywhere!!!...
Faulty product & no customer service support!
Filed By: Danyela On: February 22, 2013
I purchased the Nutribullet about two months ago. I have had problems with it leaking, not being able to turn...
Nutribullet = A Bad Spin
Filed By: Maureen On: January 29, 2014
I bought the Nutribullet for $124.00 in April 2013 and used it every day for 3 months without problems. Then...
My NutriBullet Leaks Too!
Filed By: ChrisK On: January 22, 2013
I ordered the Nutribullet on line. I did not receive the large recipe book. I just received the recipe book...