Ordered 1600 Series Egyptian Soft Comfort - NoMoreRack
I sent different e-mail trying to cancel my order
I placed an order on March 3rd and my order # from Nomorerack is 5391795, after ordering I thought if these sheets are microfiber or cotton, the way Nomorerack practices misleading advertisement is like they are cotton because of the savings that they advertised but then I realized that for that price definitely they were microfiber and sent different e-mail trying for them to clarify or match the price from other websites with a better price. I wanted to cancel immediately after I ordered the merchandise but they said that they were sorry to hear that I would like to cancel my order.
They said that unfortunately, since the order details had already been forwarded to their suppliers they are now unable to cancel this order. As always though they said that, within 14 days of receipt of the item, I have the option of returning the item back to them for a full refund of the purchase price of that item (excluding shipping).
Upon receiving the item, a refund will be issued as store credits to be used on any future Nomorerack purchase and I explained that I will never buy from that company and that I will not recommend them.
For your information:
I ordered 3 sets of 1600 Series Egyptian Soft Comfort 4 Piece Bed Sheet Set @ $29.00, after ordering like 3 minutes later they were advertising in Facebook 1800 Series Egyptian Comfort 4 Piece Bed Sheet Set @ $29.00, I sent an e-mail asking what was the difference between 1600 series versus 1800 series – the customer employee did not answer my question.
I just got a phone for customer service but the lines are always busy I will keep trying tomorrow.
Thank you for your assistance.
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