NoMoreRack Review: Rip Off
I ordered two rings on 3/27/13, I received them 4/8/13. Both rings were defective. On one ring most of the diamonds were broken (in the settings), the other a “Tanzanite” was a lite amethyst color not the vibrant blue. I called the customer service # immediately (per protocol) James e-mailed me the directions for a refund. I sent both rings back FedEx 4/9/13 and e-mailed tracking # and called them with the info as well. I was told I would receive my refund in 3-5 days (not business days)
It is now 4/23/13 and I have not seen any $ yet. I’ve been calling the cust svc # (800-538-9798) since 4/16/13 when they accepted the package. They’re response was you’ll get a store credit for the returned items and return shipping charges. I stated I do not want a store credit I would like my funds applied to credit card, they also said the shipping charges could only be credited through PayPal.
Ok, so I set up a PayPal account… no refund yet. I’ve been calling every day several times and getting put on hold for up to 47 minutes before being disconnected. After being put on hold for 23 minutes today Michelle (supervisor of the day) came on the line and said some “Lovey” person put the refund in the Que. yesterday. WHAT?
Oh, plus she would approve the PayPal credit as well.
DO NOT ORDER FROM THIS COMPANY IT’S A SCAM, THEIR PRODUCTS ARE NOT WHAT THEY ADVERTISE, THEY DO NOT REFUND IN A TIMELY MANNER.
Consumer and Customer Comment Area
Warn Others By Sharing
Is NoMoreRack a Scam? Help other potential victims of fraud by sharing these reports
More NoMoreRack Complaints
Deisel Fuel smelling leggings
Filed By: Michele On: February 26, 2013
I ordered 4 pair of leggings from this company and when they arrived they smelled like diesel fuel. I have...
This place is a RIP OFF!
Filed By: Andrew Perluss On: February 18, 2013
Where do I start? Their shipping is slow, the products they send only superficially resemble what they have advertised, and...
$10 Credit Not Applied to an Order Due to “Glitch in the System”
Filed By: Anon On: March 27, 2013
Refused to Cancel Order or Apply Credit to Purchase. I completed an order on 3/18/2013, I had a credit in...
Filed By: Melissa Berard On: January 30, 2013
I bought many things from nomorack with no problems, but then I returned some items and never got refunds or...
You Better Be PayPal Member To Deal With Them Or They Ignore You As Homeless
Filed By: martin On: January 3, 2014
Usually I’m very tolerant with all those web sides policies I deal with but no one can invite you to...
“Final Sale” (WHAT?) NoMoreRack
Filed By: JanisKPC On: May 15, 2013
Final Sale?! News to me! I bought an item from NoMoreRack and realized it wouldn’t work for me after I...
Stay Away From NoMoreRack.com
Filed By: Tony Asseiro On: January 12, 2012
I order something (as a Christmas gift) from nomorerack.com in November. My credit card was charged but I didn’t receive...
Nomorerack is a horrible company
Filed By: hh On: May 15, 2013
This is a horrible company. You order something they take your money never send anything and then tell you some...
Not what I expected!
Filed By: LHALL On: February 6, 2013
I’ve ordered two pairs of boots from NoMoreRack.com too. They sent one within expected delivery time, however, they informed me...
Filed By: Tracy On: January 7, 2013
I purchased an item from nomorerack.com as a Christmas gift for my mom in December, when I received the item...