Magic Jack PLUS Review: Magic Jack is a scam
1. There are numerous hidden charges like shipping, regulatory and compliance expenses, annual renewal fees on phone number , etc.
2. The sound is poor quality = muffled
3. Customer service is atrocious.
4. I paid for 5 years. After one year they asked for annual renewal of telephone number and then told me
the “higher department” had me “under review”???
Consumer and Customer Comment Area
Warn Others By Sharing
Is Magic Jack PLUS a Scam? Help other potential victims of fraud by sharing these reports
More Magic Jack PLUS Complaints
Magic Jack and Magic Jack+ are no Magic!
Filed By: BanTheSpam On: February 4, 2013
Being Disabled and with a limited income, I always look for ways to save money. I had heard about Magic...
A serious problem, very disappointed
Filed By: John Sampson On: March 11, 2013
I ordered Magic Jack under the assumption they were a decent company as a friend of mine uses them and...
Magic Jack Plus’s Customer service sucks
Filed By: Steve Hansen On: February 27, 2013
If you have seen the rest then believe me this is all true don’t get sucked into this magic jack....
Doesn’t work, unusable sound quality
Filed By: drmirman On: December 4, 2013
I’ve had MJ for some time and until last year, the quality has deteriorated to extreme poor to the point...
Magic Jack should be magic quack
Filed By: Ronald On: March 11, 2013
In Nov of 2012 I bought a magic jack phone system. For one year it worked great. When it was...
Filed By: Dave W; Mesa, AZ On:
NO WHERE in it’s advertising or packaging does MagicJack tell one there is a charge to keep your old phone...
Works fine for me minus the slightest iota of customer support
Filed By: Roy Henock On: September 11, 2013
My main complaint is that the MJ+ has no GUI (Graphic User Interface) and no software installed on the PC,...
MJ Customer Support SUCKS
Filed By: Timothy Dickey On: February 14, 2013
could not connect—due to 2nd anniversary payment due. never told about it . happy to pay. never corrected. even after...
MagicJack is a FRAUD!
Filed By: Mike On: March 4, 2013
I bought the Magic Jack Plus unit from Best Buy and I am trying to register the unit with Magic...
Hurting the little guy
Filed By: John On: November 18, 2013
I have been with Magic for two years and payed for an additional 5 years cause it was a better...