JustFab Review: Very Misleading
What a scam. I signed up for an account thinking it was free. (probably what most people thought when they signed up) I bought 1 pair of shoes several months ago and just now found out I have been charged $39.95 each month that I did not purchase a pair of shoes what a rip off. Apparently by purchasing a pair of shoes I became a VIP member which gave me the privilege of being charged $39.95 for each month I did not choose to purchase shoes from their company.
Will definitely be canceling.
No where in their advertising does it say this will happen. Who buys 1 pair of shoes each month anyways? I feel that their website should better/easily disclose the monthly charges. My total charges were $240 which I will try to get refunded or do a chargeback. They do not advertise themselves as a monthly recurring shoe store type subscription but instead as all shoes $39.95 which is very misleading.
While trying to get the charge figured out I attempted to speak with their support via live chat and they need to train their staff on customer service 101. I asked my question and the representative told me to hold on a moment while he looked into this. He then came back and asked if I was still there and that if I did not respond he would disconnect the chat on me which is what he did. I was waiting on him to look into this not the other way around so I am unsure why he would disconnect on me without answering my questions.
I am typically not one to complain but this has been an awful experience with this company and they have lost me as a customer.
Comments About JustFab Review: Very Misleading
Most Viewed Complaints
NutriBullet RX Reviews
Sharis Berries Reviews
Endure Beauty System Reviews
Great Plains Lending Reviews
Recent Company Complaints
Fort Worth Arborist
Palm Beach Shores Resort
R & K Construction of Danbury
Hairway to Heaven Newport
The Pizza Joint
Side Sleeper Pro Air
American Cabinet Refacers
More JustFab Complaints
Fraud Activity By JustFab
They continue to bill my credit card $39.95 per month even thou i called, mailed, faxed my cancellation on 12/9/13....
Worst company ever! Total Scam!
I was automatically enrolled in their VIP membership after purchasing a pair of boots. I realized I could cancel my...
Lies lies lies
I ordered two pairs of shoes for a total of $42.35 after taxes, I received my package opened up the...
Crummy Shoes, Crummier Policies
I went on the JUSTFAB WEBSITE to see what they offered (shoes and accessories for $39.95. I should have known...
VIP membership fee
I bought two pair of boots January 2013, so satisfied with the cheap price but not with the comfort of...
Just Fab is a scam deal!
I bought a couple of boots through the JustFab on line company and though I got a great deal! When...
Every time I called they would say it’s not their policy to refund money
They somehow set up two accounts under my name and kept taking money out of my account. Every time I...
My daughter is 15 and bought some shoes from JustFab. They have since taken £35 month from her account for...
JustFab is a scam like Acai Berry was
I “googled” JustFab for possible complaints after I discovered that my credit card had been charged for $39.95 two months...
justfab business model is a scam
I would think a unauthorized charge transaction would be illegal. Just another company set put to screw the customer.