JustFab Review: Very Misleading
What a scam. I signed up for an account thinking it was free. (probably what most people thought when they signed up) I bought 1 pair of shoes several months ago and just now found out I have been charged $39.95 each month that I did not purchase a pair of shoes what a rip off. Apparently by purchasing a pair of shoes I became a VIP member which gave me the privilege of being charged $39.95 for each month I did not choose to purchase shoes from their company.
Will definitely be canceling.
No where in their advertising does it say this will happen. Who buys 1 pair of shoes each month anyways? I feel that their website should better/easily disclose the monthly charges. My total charges were $240 which I will try to get refunded or do a chargeback. They do not advertise themselves as a monthly recurring shoe store type subscription but instead as all shoes $39.95 which is very misleading.
While trying to get the charge figured out I attempted to speak with their support via live chat and they need to train their staff on customer service 101. I asked my question and the representative told me to hold on a moment while he looked into this. He then came back and asked if I was still there and that if I did not respond he would disconnect the chat on me which is what he did. I was waiting on him to look into this not the other way around so I am unsure why he would disconnect on me without answering my questions.
I am typically not one to complain but this has been an awful experience with this company and they have lost me as a customer.
Comments About JustFab Review: Very Misleading
Recent Company Complaints
Frederick City Police Department
B2B Restaurant Marketing
Ambling Management Co
Imperial Home Remodeling
Refresh Dental Services
Martinizing Dry Cleaning
Lite Moving & Sons
Via Property Management
More JustFab Complaints
I have no issues with paying a monthly membership fee
I HATE when companies F-up and then want you to jump through hoops to “help” them resolve their issue…. Since...
Membership does not grant discounts. FULL RETAIL CHARGES.
DON’T SIGN – UP FOR THEIR MEMBERSHIP. Worst decision I made. If you’re a member, you can’t use your credit...
Just Fab is a money TRAP
I signed up with just fab with the intention of just looking at shoes and possibly buying some. After my...
JUST FAB or JUST TRASH? Worse online shopping experience of my life. The shoes are cheap, the bags are cheap,...
Say no to Just Fab
I was told on several different occasions that a supervisor would call me back, that has never happened. I have...
They Will Steal Your Money
Do Not Buy From Justfab; They Will Steal Your Money From Your Bank Accounts! I first started getting e-mails from...
Fraud Activity By JustFab
They continue to bill my credit card $39.95 per month even thou i called, mailed, faxed my cancellation on 12/9/13....
Robbing from the blind!
This past winter I bought two pairs of boots. I loved the look of the boots, but they started falling...
Promised Refund Through BBB Never Happened
I signed up for Justfab on a whim and didn’t realize they were charging me a monthly fee until a...
Justs want to make money
I found what I thought was a wonderful website to buy shoes, but no, they just want to make their...