JustFab Review: JustFab Very Misleading
What a scam. I signed up for an account thinking it was free. (probably what most people thought when they signed up) I bought 1 pair of shoes several months ago and just now found out I have been charged $39.95 each month that I did not purchase a pair of shoes what a rip off. Apparently by purchasing a pair of shoes I became a VIP member which gave me the privilege of being charged $39.95 for each month I did not choose to purchase shoes from their company.
Will definitely be canceling.
No where in their advertising does it say this will happen. Who buys 1 pair of shoes each month anyways? I feel that their website should better/easily disclose the monthly charges. My total charges were $240 which I will try to get refunded or do a chargeback. They do not advertise themselves as a monthly recurring shoe store type subscription but instead as all shoes $39.95 which is very misleading.
While trying to get the charge figured out I attempted to speak with their support via live chat and they need to train their staff on customer service 101. I asked my question and the representative told me to hold on a moment while he looked into this. He then came back and asked if I was still there and that if I did not respond he would disconnect the chat on me which is what he did. I was waiting on him to look into this not the other way around so I am unsure why he would disconnect on me without answering my questions.
I am typically not one to complain but this has been an awful experience with this company and they have lost me as a customer.
- Fraud Activity By JustFab
- Just Plain Thief! Not Fab At All!
- Is Not Fab
- Just Trash and Steals your MONEY
- Just Trash
- I agree with the “justscam” name change
- Should Be Justscam.com
- Nothing But A Scam
- Just Fab A Scam To Get Money
- Very Upset! False Advertisement!
- JUSTFAB scam
- Do Not Buy From This Company!
- Justfab Rip Off
- Justfab Is Unethical!
- The most SKETCHY company I’ve ever seen!
- Beware Of Just Fab It Is Just Fraud
- Crummy Shoes, Crummier Policies
- Poor Return Practices
- Read The Fine Print
- justfab business model is a scam
- JustFab Very Misleading
- Another Internet Fraud
- JustFab SCAM?!?
- JustFab JustSucks
- Merchandise Not Available at JustFab.com