JustFab Review: Just How Bad Just Fab Sucks
I ordered the Taj Mahal purse on New Years Eve. I received it a few days later. It was a nice purse from the picture and doable when I received it. It smelled funny, but figured it may have been from the oils or whatever to keep it conditioned. by the end of January I noticed that the dye from a sweater I had purchased previously had rubbed off onto the purse and stained it. I contacted JustFab via email and recently found that the email address for their concerns was not working or something.
So, I went to the live chat session and waited 20 MINUTES and no one ever came on. In the meantime they had taken $39.95 from my account for the membership or whatever towards my next purchase. I wait and go on a few days ago to use it and have trouble using the site, so I wait and go on the following day and the money is no longer there to make my purchase and I never had a chance to order anything!
So I contact them again via email and live chat and wait another 20 minutes with no response. I go back online today 3/7/13 and like an idiot I do the same thing, email and go to the live chat where no one ever comes online.
I am out $62.45 for this crap and no one at Just Fab seems to give a rats behind about shabby customer service and lack of communication with their consumers. I have since contacted the better business bureau as well as the attorney general and hope to get my money. I have no problem taking them to court. I work for a firm and file court docs all day. What’s one more!!!!
YOU SUCK JUST FAB!!!!!
Comments About JustFab Review: Just How Bad Just Fab Sucks
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justfab business model is a scam
I would think a unauthorized charge transaction would be illegal. Just another company set put to screw the customer.
Is Not Fab
I will never order from JUSTFAB ever again I placed an order and I CANCELED my membership and of course...
Just Fab is a scam deal!
I bought a couple of boots through the JustFab on line company and though I got a great deal! When...
JustFab is Giant Scam
Ordered one pair of shoes and my fault for not reading the fine print…I was being billed every month and...
Warning they will take money out your account
I BOUGHT SHOES ONE TIME AND THEY TOOK $39 out my account months late. And when you try to call...
JustFab is a scam like Acai Berry was
I “googled” JustFab for possible complaints after I discovered that my credit card had been charged for $39.95 two months...
Very Misleading / Scam
On the phone with JustFab.com…. DO NOT buy from this company! I am now discovering lots of online complaints similar...
Worst company ever! Total Scam!
I was automatically enrolled in their VIP membership after purchasing a pair of boots. I realized I could cancel my...
Customer Service are just two words to this company!
I purchased 2 pairs of shoes from Just Fabulous on the bday program and when I received the shoes only...
Say no to Just Fab
I was told on several different occasions that a supervisor would call me back, that has never happened. I have...