JustFab Review: Just How Bad Just Fab Sucks
I ordered the Taj Mahal purse on New Years Eve. I received it a few days later. It was a nice purse from the picture and doable when I received it. It smelled funny, but figured it may have been from the oils or whatever to keep it conditioned. by the end of January I noticed that the dye from a sweater I had purchased previously had rubbed off onto the purse and stained it. I contacted JustFab via email and recently found that the email address for their concerns was not working or something.
So, I went to the live chat session and waited 20 MINUTES and no one ever came on. In the meantime they had taken $39.95 from my account for the membership or whatever towards my next purchase. I wait and go on a few days ago to use it and have trouble using the site, so I wait and go on the following day and the money is no longer there to make my purchase and I never had a chance to order anything!
So I contact them again via email and live chat and wait another 20 minutes with no response. I go back online today 3/7/13 and like an idiot I do the same thing, email and go to the live chat where no one ever comes online.
I am out $62.45 for this crap and no one at Just Fab seems to give a rats behind about shabby customer service and lack of communication with their consumers. I have since contacted the better business bureau as well as the attorney general and hope to get my money. I have no problem taking them to court. I work for a firm and file court docs all day. What’s one more!!!!
YOU SUCK JUST FAB!!!!!
For JustFab Representatives or OwnersRespond To This Complaint
Comments About JustFab Review: Just How Bad Just Fab Sucks
Recent Company Complaints
Advantage Home Solutions
South Court Pharmacy
Alameda County Sheriff’s Department
More JustFab Complaints
Customer Service are just two words to this company!
I purchased 2 pairs of shoes from Just Fabulous on the bday program and when I received the shoes only...
I purchased something two years ago through the website. I kept calling to cancel the membership, and they kept telling...
What a Con!
I am a mature responsible and sensible woman, I cannot believe I fell for this one. I needed a good...
Say no to Just Fab
I was told on several different occasions that a supervisor would call me back, that has never happened. I have...
Shady business running scam with membership fees
The website JustFab.com is a boutique website that offers a recurring personalized monthly selection of shoes and bags that you...
You’re offered half off on your first purchase
You’re offered half off on your first purchase, and unknowingly “sign up” for a monthly “membership credit” of 39.95 with...
Just Fab A Scam To Get Money
I have been a member of just fab for two years. Just received a paper in the mail saying I...
Just fab is a major rip off!
I purchased a pair of boots for my daughter for Christmas and had to “sign-up” for their monthly program. In...
What a scam. I signed up for an account thinking it was free. (probably what most people thought when they...
Another American Scam Company Hits Uk
Sent wrong shoe sizes twice after been returned, charged to my account before been sent not after received as there...