Held Hostage by Diamond Resorts International - Diamond Resorts International
Over 5 years ago I bought a timeshare with Pacific Monarch Grand Vacations. The personnel in the corporate office were just horrible and I had so many fights with them regarding my account. I finally managed to get my PMGV account closed (at least I thought so) 5 years ago. I have had no contact with them by phone, mail, email, collections notices nothing. They aren’t even listed on my credit report anywhere. I received a notice of reassignment in the mail in November 2012 stating that Diamond resorts was buying PMGV.
I then called Pacific Monarch to find out how this was going to affect me. “Do nothing, I was told by Tracy. “Our computer system shows you are protected by bankruptcy, Do nothing, we will pass the information along to Diamond Resorts, I PROMISE.” Well, I don’t really care how PMGV chose to deal with my account as long as I wasn’t being effected by negatively. So if they wanted to handle it by claiming bankruptcy fine with me. However, Pacific Monarch never passed on the information to Diamond Resorts and now DRI is sending me billing statements and charging me interest even though they can see that my account has been sitting stagnant for 5 years. THEY TOLD ME SO. But, they refuse to just close the account and let things be.
They are saying that I owe over 10,000 dollars for my mortgage. I have tried explaining to them the situation. They don’t care. I have told them I have a potential buyer for the timeshare but can only get around 7,000 for it, would they accept that and just write off the rest and close my account. They said, “NO it is not our policy and besides it is not yours to sell, you don’t own the deed. You won’t own the deed until the account is paid off in full” (this was Ricky a supervisor in the collections department).
So, I am being forced to either pay off this mortgage to them (which I don’t want and as far as I knew was closed by Pacific Monarch 5 years earlier) OR not pay them, deal with the collection calls and allow it to hit my credit in the negative. I haven’t spent the past 3 years trying to fix my credit to allow a business to ruin it just because they can. So, I am being held hostage by a timeshare that I don’t want, have never used, will never use, and thought was closed 5 years earlier.
For Diamond Resorts International Representatives or OwnersRespond To This Complaint Complaint Removal
Comments About Diamond Resorts International Review: Held Hostage by Diamond Resorts International
Most Viewed Complaints
Nice Sole Reviews
Recent Company Complaints
Sweet Gibraltar Weddings
Security Credit Services
Royal Inn Lake Havasu City
Mayan Palace Timeshares
JW Home Improvement
Prince George’s Towing
Sunshine Home Management
Superior Roofing El Paso
More Diamond Resorts International Complaints
Sales Staff Are Trained to LIE
I am currently a Diamond Resorts Owner. Every time I take a vacation with them, I am “enticed by free...
The Mosquito Resort
Booked thru Expedia for the Flamingo resort in St Marttin. The pictures look great, the rooms clean and neat. Upon...
Rip Off – Be Careful Don’t Buy Or Upgrade!
We are original Monarch Grand Vacation Owners. We purchased at the Cancun Resort in Las Vegas back in the 90`s....
Last minute change of committed pricing by Diamond Resorts International
Recently, while in Maui, we met with the Diamond Resorts International representative Michael Burke and agreed to purchase a vacation...
Liars and Scammers
Sales Reps from Diamond Resorts International, Las Vegas, call over and over leaving voice messages saying “It’s a great time...
Don’t BUY from them!
We rented a place in Sedona and the salesman was very fast. He said he didn’t normally sell for Diamond...
Three hours into a 90 minute sales presentation
I stayed at a airbnb that was actually a diamond resort property (the historic powhatan). When I checked in they...
Made many promises
Totally LIED TO! Can’t use time share in first year, just call and get another year-NOT TRUE. Free cruise, free...
We first made a purchase at Aegean Blue in 2012. In 2013, we made an upgrade to RCI and in...
Hard sale tactics!
Went to our deeded week at the Boardwalk Resort in Virginia Beach. Concierge had already signed us up for an...