DIRECTV Review: Direct TV You Suck at customer relations!Address: PO Box 78626 Maricopa Phoenix, Arizona 85062
On 5-4-13 I called Direct TV to cancel my subscription. I explained to the lady I spoke with that I have lost my House and Car and can not pay (in 20 days) the disconnect charges of $244.00. She went on to say that “she was so sorry for what has happened” and there was nothing she could do to waver the charges. She said that the Credit card that was given at the beginning to the installation will be charged after 20 days of notice. I explained that I could not pay at the 20 days. I ask to pay it in 3 installments and her reply was “she could not help with that and the monies will go to collections”.
I called again and again for someone to help and give me some kind of answer to my problem which I will explained soon. NO ONE WOULD HELP!
On the 4th of Aug 2013 they took 244.00 out of my account which left me with $3.00 for rest the month. I only get SS and a small retirement. I’m 65 years old have very little money did not stop my subscription for any other reason than this hardship.
PLEASE TO THE PEOPLE WHO READ THIS DON’T GET WITH THESE PEOPLE!!
All the people I talked to for the last 2 months are OUTSOURCED employees. I feel that they were just looking at my account for the time to take their share. I’ve had to move in with a buddy for the time being. Saturday when I found out of the $244.00 was taken out I called them and was so angry for what the “thieves” had done.
I wanted to speak with a supervisor and in reality I only got a person name Dave with no clue to what to do.
Comments About DIRECTV Review: Direct TV You Suck at customer relations!
Recent Company Complaints
ALC Outdoors Landscape Design
Prestige Rental Solutions
Professional Painters & Contractors of Lunenburg
Cargo Market of Laton
GW Towing Salt Lake City
Hanson Place Dental
Integrated Health Choices
Guardian Protection Services
More DIRECTV Complaints
Gave Me Bogus Monthly Rate To Get Me To Sign Another 2 Yr Contract.
My two years was coming to an end with DirecTV, so i called and told them I was going to...
Don’t Get Direct TV unless you enjoy talking to Collections agents!
Let me give you good advice. DO NOT GET DIRECT TV. In 2004, I cancelled my service with them. I...
Trashy Naked Women Commercials
Direct tv has trashy naked women commercials representing their service- if they aren’t removed, I will cancel. I can’t even...
WARNING! They’re Looking to scam YOU!
I sure wish I had found this site before I fell into Direct TV’s trap. I went for a bundle...
Do They Have The Right To Lie And Steal?
Direct TV lied to me right from the start, They promised me equipment that I never received. Then they stole...
Directv Are Absolute THIEVES!
I was a loyal customer with directv, for the better part of six years. The picture quality was great, that’s...
FREE Upgrade Becomes a Nightmare
Have been a customer of DirecTv for more than 10 years. Have 4 receivers and premier protection plan. DirecTv advised...
Cancellation fee from Directv
My mother died Sep 2013. My father died in Jan 2013. They had DirecTV. I asked the company what to...
4 months of calls
Starting in January of 2014, DirecTV began giving me problem with receiving movie channels through both of my receivers. One...
Biggest Mistake I have made in a while
I made a huge mistake by switching from Dish to Direct. I was trying to save a little money by...