The Pricision Cook Top by Hearthware is the worst buying expierence I have ever had
This company Pricision Cook Top by Hearthware has failed to complete thier end of the bargin. I ordered, as you probably did, the 2 cook tops ,with frying pans, fondu set, plus the bonus offer of two for the price of one. All for $99.00 plus S&H. Also rush delivery 3 to 6 days. Well it took about three weeks. When I opened the box there was 1 cooktop and two frying pans.
And now here’s the kicker S&H $ 59.95 . Everything else was back orderered. They (the company) is unreachable. I have tried all phone numbers, websites, e-mails, the contact us site, Sent online chat-they did not respond. I checked my bank account and they have deducted another $ 53.00. I shipped the order back to them – it only cost $ 14.81 with a 4 day delivery.
I tried thier e-mail ***picsupport@hearthware.com*****MSN&HOTMAIL responded that there was no such address. I recommend you do your own research, if you don’t believe my ordeal. I’m going to my bank tomorrow and have them fight it out and get my money back.
Does this Complaint Contain False Information?
File a Response Dispute This Complaint
Post Comments on The Pricision Cook Top by Hearthware is the worst buying expierence I have ever had
13 thoughts on “The Pricision Cook Top by Hearthware is the worst buying expierence I have ever had”
Leave a Reply
More NuWave PIC Complaints
- NUWAVE – Customer Service Sucks – Rip Off -They tell me my card was denied so I tried a different card....
- Nuwave Induction Cooktop -Like many others, saw the TV infomercial about the NuWave Precision Induction Cooktop...
- Nuwave PIC Bait and Switch19 -A Total dissatisfied customer. Not with the product which is still in the...
- Sink NuWave PIC -In early March, I saw the infomercial on TV for the Nuwave PIC....
- Nuwave – Fraudulent Advertisement – Do Not Buy From This Company -I ordered NuwavePIC after watching an infomercial on TV. On TV- they advertised...
- NuWave Cooktop Is A Rip-off! -Even though I was very specific on the phone with the sales rep....
- NuWave PIC, Very Poor Cust Svc, Rip Off -Verv simply we ordered the “FREE” accessory items and 2 NW PIC, we...
- Nuwave – Lies Lies and more Lies -This company is only interested in the all mighty dollar!!!! They misrepresented their...
- unsafe NuWave PIC and poor customer sservice -My PIC over heated enough to separate the enamel from my dutch oven....
- NuWave Pic – Yes its a rip off -Yes its a rip off, S&H is ridiculous. Bed Bath and Beyond have...
- NuWave RIP-OFF -I Ordered The New Waive PIC off TV add 03/08/2013 was supposed to...
- NuWave Pic Misleading Consumers -Recently purchased the NuWave PIC with a friend. The offer was “buy one”...
- NuWave – deceptive ads -I watched an ad for nuwave cooktop. I understood the ad to stat...
- Nuwave – A Total Ripoff -Nuwave WAS running commercials for there nuwave cooktop. In the commercials they told...
- NuWave – SCAM – Do Not Order -Ordered nuwave PIC but one get one free and the FREE pots and...
- Complete con by NuwWave PIC! Buyer beware! -Total CON! Buyer beware! In process of writing a complaint to the Attorney...
- NuWave – Doesn’t work as advertised -Got the bogo offer. Shipping is a definite ripoff. But I could overlook...
- Nu Wave Rip off -I called to order the TV special of two induction plates and free...
- NuWave – Deceptive offer, Free items not included, refund refused -When the offer says you will receive “Free” cookware that is what you...
- NuWave – Hearthware – Phone order -My first order was by phone, some overzealous guy took the order and...
- NuWave – There is no way to change (update) your order -I selected my NuWave and a second free NuWave. I selected other items...
- NuWave – Disappointed in Product -I watched the NuWave PIC infomercial and ordered the product. None…I mean none...
- NuWave – shipping is way to high -I went to web site to order and checked the price with S/H...
- Nuwave PIC – Biggest rip off -This brings a whole new meaning to the phrase false advertising. Your suppose...
- NuWave PIC RIPOFF -Company Offer: BOGO. Complete with 2 sets of cookware! After you spend almost...
apparently after all the complaints submitted the bbb or the state's attorney generals office see nothing wrong about asking this company to stop the disception. SO WHAT'S THE USE.
I'm just another customer who was cheated of the Bonus package when I ordered the two-for one NuWave PIC package. I paid by credit card so I'm going to try and cancel my payment. I have a feeling they will just tell me to send back the product and I'lll be out $159.00 plus the cost of shipping it back. THIS IS THE BIGGEST SCAM EVER!!!!!!!
Add one more dummy to the list. Only I'm going to my credit card company to cancel any further payments and possibly get a refund on current charges made along with reporting them to the BBB. I got the two glorified hot plates but not two sets of pans and 31/2 qt. pot with lid. They charge you $29.00 plus shipping TWICE and then put both stove tops in ONE box. The other $29 bucks must go into their pocket. They're probably ripping off the company that was supposed to supply the pots and pans too!! Next info-mercial I see is going to see a fast trigger finger on the old remote control.
DO NOT BUY THIS RIP OFF $233.OO PAID RECEIVED ONE SET. IT WAS NOT THE GREEN SET OF COOKWARE. I STILL HAVE TO PAY 99.00 M0RE, SOMETHING NEEDS TO BE DONE ABOUT THIS COMPANY
i ordered this so called bo go set which is a lie. good thing i looked up the complaints, so i called up my credit card company and had it cancelled or stop payment thank god i was still able to do this.
I ordered Precision Induction Cooktop through the TV advertisement to get 2 for the price of one. We received 1, delivered later than they had said it would arrive. We never received the second one and when I finally got through to talk to a real person, they said we only ordered one. What a ripoff! Never again will I order anything from a TV advertisement.
I can not believe in America such thing can happen. A company can take money out of your bank account and not send your products I would never order from this company again. We should all get together and get a lawyer to bust them and make them pay our money back
I was ordering 1 pic w/ carry case and the cookware. When I got to the confirm or change I hit the confirm key instead of change key. I tried to call and cancel this purchase, no answer. Tried email , no response. I don't want to pay $79 + for shipping on that cookware,what a ripoff!!!!!!!!!! Why do they not want to speak to us? This is every bit of a scam!
Thank you to all who posted comments and bad reviews, I'm sure you saved me time, money and hassle! After watching the infomercial 3 times, I was more than ready to order. Not now!! I do highly recommend that everyone report their complaints to the BBB and your local Attorney General to stop the "bait and switch" tactics of this company. Thanks again!
Never by anything off tv. The tv stations do not check anyone out, they just want the revenue. I,m calling the attorney general and the BBB this co sucks. But thats the way of the world these days. Steal everything you can. Nu Wave you SUCK SUCK SUCK>
I too got the bogo scam .Only recieved one set.The very first call someone did answer but blamed it on FED EX,she started a claim/search with fed ex.Over the next few weeks fed ex did do their search extremely well and finally determined as I knew they would, that obviously NuWave did not ship it ,as was the case with so many of you out there.Since that first phone like the rest of you I left my phone no. at ALL the options and guess what…..NOOOOOO return call.
I got this web site by watching the BS infomericial again (and recording it for possible future action) and calling in. The person was nice said other people have called in with same complaints but they are only a third party order taker.
I just left another message at the phantom of nu wave and told them call me or I will do all I can to make life miserable for them.I will start by contacting BBB so prominent in the lower right corner of the screen. I agree ..a class action suit is a must . I don't care at this point if this is the best thing out there they can take it all including the non stick stuff and STICK it up their A _ _
The Nuwave buying is a scam…I ordered the buy one get one…with the additional pics…I went over my order with the customer service person about 3 times..making sure I was going to be getting what they were charging me for…WHAT A SCAM…. When I did call the CS number I kept getting a recording…please leave a message and we will call you back…what a lie…so on one of my many calls…after it said leave a message…it gave a telephone extension..so I called back when it said if you know your parties ext..please enter it now…well, the girl at the end of the phone was shocked as crap…when she go me on the line…she said I didn't pay for the extra free stuff..(shipping) I told her yes I did…well..what she was telling me is not what I was told on the phone the day I ordered the cooktop…I can't believe you have to go to such an extent to lie to customers…I am not done yet~~ I will be calling back and back until I get some satisfaction…
I am simply adding fuel to this fire,my experience is less severe than others but equally frustrating . I did not go for the pan deal, irealized how outlandish shipping and etc was so i simply opted for the second pic. The products are really great but boy the unreachable situation does not bode well. So, what are we to do? Whataction do we take? I called the number from the T V commercial and was told "we are only the ordering center and cannot help you."