PixWraps Review: PIXWRAPS Worst in Customer Service and Product Delivery
I ordered three prints to be done on Canvas. Two were the same day (May 7th) and the last on May 10th. They advertise to allow for 10-14 days to deliver. I began contacting them to find the status of my orders around May 17th with no answer. They are great at electronically acknowledging the inquiry, but they never contact you back with a response or status.
I finally was able to speak to a Customer Service Rep on June 7th and found they had the photos in the wrong folder and couldn’t process. No one ever called and tried to resolve this rather than just ignoring it. The Rep said she had fixed the issue and would send to production. On June 12th they were shipped with a USPS tracking # provided. I check the tracking daily and find that although it reached the USPS sort center on June 13th is has not moved since. I trust that it will come before I pass on to the hereafter.
The other and oldest orders have not been produced and no one since June7th responds to my emails, or voice messages. I even write the owner and he ignored me.
Since I purchased these orders from Half Off Depot, I wrote to them for assistance, but guess what–they won’t respond either, but I did get a beautiful acknowledgment of my complaint.
I would recommend staying away from this company and finding one where they value their customers and find it necessary to resolve problems quickly.
Comments About PixWraps Review: PIXWRAPS Worst in Customer Service and Product Delivery
Recent Company Complaints
Jefferson County Job & Family Services
Shutters & Blinds Manufacturing
Leavitt & Sons Deli
Mountain View Tire & Auto Service
PRS Property Management
More PixWraps Complaints
Don’t buy from PixWraps
My complaint is the same as everyone else on this board. Ordered a canvas with a voucher in November and...
Still waiting For PixWraps
I ordered a canvas on October 1st. I’m still waiting for it as of January 11. I’ve called – it...
I bought two vouchers for pix wrap canvases at 30 dollars a piece. My order was placed in September, and...
PixWraps should be ashamed!!!!
I ordered two pixwraps iphone cases the first week of November as holiday gifts. The order was confirmed and said...
Horrible response time
I placed an order over Labor Day Weekend to get a special pricing; there was an error in the order...
rip off, never received my order
I bought a living deal special from pixwarps for a canvas wrap. redeemed it on November 12. i am still...
Patiently Waiting No More
I purchased a Groupon Voucher for a canvas print and placed the order for it in OCTOBER 2012. After several...
Poster Picture of NOTHING!
I ordered a poster print from PixWraps through Spreebird. My first clue that things were not right was when I...
PixWraps Is A Total RIPOFF!!!
I ordered two canvas’s from them on October 1st, 2012 as a 60th anniversary present for my 80 yr old...
PixWraps/Six Shooting Stars – 800 Priceless Family Photos GONE!!!
I purchased a voucher through Eversave for $59 to have up to 1000 photos scanned to a DVD. I followed...