PixWraps Review: PIXWRAPS Worst in Customer Service and Product Delivery
I ordered three prints to be done on Canvas. Two were the same day (May 7th) and the last on May 10th. They advertise to allow for 10-14 days to deliver. I began contacting them to find the status of my orders around May 17th with no answer. They are great at electronically acknowledging the inquiry, but they never contact you back with a response or status.
I finally was able to speak to a Customer Service Rep on June 7th and found they had the photos in the wrong folder and couldn’t process. No one ever called and tried to resolve this rather than just ignoring it. The Rep said she had fixed the issue and would send to production. On June 12th they were shipped with a USPS tracking # provided. I check the tracking daily and find that although it reached the USPS sort center on June 13th is has not moved since. I trust that it will come before I pass on to the hereafter.
The other and oldest orders have not been produced and no one since June7th responds to my emails, or voice messages. I even write the owner and he ignored me.
Since I purchased these orders from Half Off Depot, I wrote to them for assistance, but guess what–they won’t respond either, but I did get a beautiful acknowledgment of my complaint.
I would recommend staying away from this company and finding one where they value their customers and find it necessary to resolve problems quickly.
Comments About PixWraps Review: PIXWRAPS Worst in Customer Service and Product Delivery
Recent Company Complaints
America’s Food Basket
Trainor Asia Consulting Services
Highway 64 Truck & Auto Salvage
Unclaimed Freight Furniture
Ortiz Signature Concrete
Wilson Lawn Care Knoxville
Valley Pets of Fountain
More PixWraps Complaints
I purchased a voucher and have filed 3 voucher inquiries with Pixwraps in the last 3 months. NO RESPONSE! What...
NEVER REC’D ORDER and their customer service is HORRIFIC!
I ordered canvas prints through Saveology.com back on November 3rd & November 5th. $99 spent for 3 separate canvas prints...
Fast way to lose your money
Ordered November 15th, 2012. Contacted company 7 times. Still no order. Don’t expect it as it is over 100 days...
No Response, Account Disappeared
I ordered a canvas 4 months ago. Tried to look up my account in January to see where the process...
PIX Wraps non-response
I had bought a “coupon” from House Specials for a canvas to be created by PIX Wraps. The website “ordering”...
PixWraps deserves to be wrapped up
I ordered a 16x 20 gallery wrap from PixWraps in early August . I have tried calling, emailing, etc and...
Never order from PixWraps
I purchased a YP Deal of the day on April 29th, 2012 for $44.00 for a 20 x24 gallery wrapped...
Pixwraps Company is a Scam!
I ordered a pix wrap canvas over 2 months ago and I have still not received my canvas. There is...
PixWraps Has the Worst service ever!
I purchased canvas sept 02-12 and im still waiting for them!!! Ive called over 10 x’s and finally got ahold...
I been riipped off by PixWraps
I purchased two coupons for Personalized 4/4s phone cover. I received one but did not received the second one. I...