PixWraps Review: PIXWRAPS Worst in Customer Service and Product Delivery
I ordered three prints to be done on Canvas. Two were the same day (May 7th) and the last on May 10th. They advertise to allow for 10-14 days to deliver. I began contacting them to find the status of my orders around May 17th with no answer. They are great at electronically acknowledging the inquiry, but they never contact you back with a response or status.
I finally was able to speak to a Customer Service Rep on June 7th and found they had the photos in the wrong folder and couldn’t process. No one ever called and tried to resolve this rather than just ignoring it. The Rep said she had fixed the issue and would send to production. On June 12th they were shipped with a USPS tracking # provided. I check the tracking daily and find that although it reached the USPS sort center on June 13th is has not moved since. I trust that it will come before I pass on to the hereafter.
The other and oldest orders have not been produced and no one since June7th responds to my emails, or voice messages. I even write the owner and he ignored me.
Since I purchased these orders from Half Off Depot, I wrote to them for assistance, but guess what–they won’t respond either, but I did get a beautiful acknowledgment of my complaint.
I would recommend staying away from this company and finding one where they value their customers and find it necessary to resolve problems quickly.
Comments About PixWraps Review: PIXWRAPS Worst in Customer Service and Product Delivery
Recent Company Complaints
ALC Outdoors Landscape Design
Prestige Rental Solutions
Professional Painters & Contractors of Lunenburg
Cargo Market of Laton
GW Towing Salt Lake City
Hanson Place Dental
Integrated Health Choices
Guardian Protection Services
More PixWraps Complaints
Still have not received my item
I made a purchase from Pixwraps on November 13, 2012. I have tried numerous times via email and customer service...
How to not get repeat business
I bought a $39 voucher for a canvas wrap…I was very excited as this seemed like a great deal better...
PixWraps Stole My Money
On 9/13/2012, I bought a coupon from HalfOffDepot for a 20×24 canvas from PixWrap and received this from HalfOffDepot: “Hello...
DO NOT ORDER FROM PIXWRAP
I ordered 5 canvases from Pixwrap on November 30 and have still not received my order. I have called three...
Pixwraps is a rip-off
I ordered 3 -20 x24″ gallery wrapped cavases from Pix wraps for $39 each. I bought the 3 coupons from...
Holy cow! 3rd times a charm?
I had purchased a special deal for a gallery wrapped portrait, and was very excited to get our wedding photo...
No response no product no service
I ordered three canvas prints, one arrived poor quality bad colors they agreed after seeing the photo and said they...
Taken by PixWraps
It appears that I too got “taken” by PixWraps. I purchased a voucher from an outside company that allows me...
No Pixs From Pixwraps
I also never received my pixwrap product either; it’s been 4 months and i’ve written it off. And I will...
PixWraps scammed us all!
Ordered through CBS Deals in May 2012 for a great deal on canvas art and paid an additional $22 in...