Megabus Review: Pittsburgh – NY – Disaster
My daughter had 3 friends visiting: 2 from Pittsburgh 1 from Hanover. All three were coming to NY. The two traveling from Pittsburgh were given the WRONG address to meet the bus and, accordingly, missed it TWICE.
They were able to meet the 3rd bus out only after their parents got involved tracking it down. Our major complaint occurred when they were leaving NY bound for Pittsburgh. Yes, we were cutting the time close. Instead of 20 minutes early, we arrived 10 minutes early. They were told by one of Megabus employees that they had to “go to the end of the line and wait” and were instructed to go to the end of the street.
After waiting in the WRONG line; they noticed a bus pulling away; and the line they were told to go to was for Philadelphia – NOT – Pittsburgh. Either your employee could not read (Philadelphia does NOT look like Pittsburgh); could not understand what they were asking (where do we catch the Pittsburgh bus); or just intentionally misdirected the girls.
I ended up driving all 3 girls home to Pittsburgh (2 tanks of gas both ways + tolls) and 3 bus tickets were charged and not used. I believe that MegaBus intentionally misdirects people hoping that they miss the bus and they get to keep the money.
In the future – GREYHOUND ONLY!
For Megabus Representatives or OwnersRespond To This Complaint
Comments About Megabus Review: Pittsburgh – NY – Disaster
Recent Company Complaints
The Connor Group
R & K Trucking
Namaste India Groceries
Express Towing and Recovery
Miriam Lazewatsky Editorial Services
Robert Hamm Photography
Builders Best Construction
Natural Cool Air
More Megabus Complaints
Rude, Laughing and Joking
Very rude on the phone laughing, and joking, etc while your waiting to be greeted by costumer service! I just...
Ticket Rip Off!
I purchased a Mega Bus ticket for my 18 year old son to go from Atlanta, Georgia to Charlotte, North...
My trip to New York City where I happened to be from is always a nice trip. It’s when I’m...
To whom it may concern i was riding on Megabus 12/01/2012 11:15pm my reservation #68-4255-120112-m7-2315mem-chi, I was leaving Memphis going...
Delay Caused Two Lost Tickets
Order #’s ACCS6XY | ACCSW5Y We were scheduled to leave from Nashville, TN @ 10:45am, getting into Chicago, IN @...
About My Trip July 12 And 13, 2014
missed bus at 445pm. call had paid more already paid order number actx3ra. waited 7 hours for1200am bus. told me...
The fare might be fair, but the cost of the trip beyond expensive
Things went from bad to worse on megabus this past trip. Having a Gala in NYC to go to with...
Pittsburgh – NY – Disaster
My daughter had 3 friends visiting: 2 from Pittsburgh 1 from Hanover. All three were coming to NY. The two...
Megabus – I just want a refund
I actually have not had a bad experience at any time while traveling Megabus. My family and I are avid...