Megabus Review: Pittsburgh – NY – Disaster
My daughter had 3 friends visiting: 2 from Pittsburgh 1 from Hanover. All three were coming to NY. The two traveling from Pittsburgh were given the WRONG address to meet the bus and, accordingly, missed it TWICE.
They were able to meet the 3rd bus out only after their parents got involved tracking it down. Our major complaint occurred when they were leaving NY bound for Pittsburgh. Yes, we were cutting the time close. Instead of 20 minutes early, we arrived 10 minutes early. They were told by one of Megabus employees that they had to “go to the end of the line and wait” and were instructed to go to the end of the street.
After waiting in the WRONG line; they noticed a bus pulling away; and the line they were told to go to was for Philadelphia – NOT – Pittsburgh. Either your employee could not read (Philadelphia does NOT look like Pittsburgh); could not understand what they were asking (where do we catch the Pittsburgh bus); or just intentionally misdirected the girls.
I ended up driving all 3 girls home to Pittsburgh (2 tanks of gas both ways + tolls) and 3 bus tickets were charged and not used. I believe that MegaBus intentionally misdirects people hoping that they miss the bus and they get to keep the money.
In the future – GREYHOUND ONLY!
Comments About Megabus Review: Pittsburgh – NY – Disaster
Most Viewed Complaints
Great Plains Lending Reviews
PC Matic Reviews
Sharis Berries Reviews
NuWave Oven Reviews
Comenity Bank Reviews
Recent Company Complaints
Shutters Plus Clearwater
More Megabus Complaints
No customer service
If you are looking for on time arrival, working WiFi and electrical outlets and customer service, then Megabus is not...
Bus late and Customer Service could not give me a arrival time
Bus was suppose to leave Atlanta at 12:15pm received a email at that time stating bus was running 45-60 mins...
My trip to New York City where I happened to be from is always a nice trip. It’s when I’m...
You dropped the ball
Purchased a round trip ticket leaving 09/25/15 returning 09/27/15. I was at transit station where i always catch Megabus at...
Bumpy and miserable ride back to Atlanta
We left New Orleans headed to Atlanta; the entire trip was miserable. I don’t know if this particular bus need...
Driver was rude to me!
My name is Volodymyr Tepak and I had trip from Chicago, IL to Kansas City, MO on July 27th, 2015....
Pittsburgh – NY – Disaster
My daughter had 3 friends visiting: 2 from Pittsburgh 1 from Hanover. All three were coming to NY. The two...
The “HOT BUS”
On May 9 my husband and I left Miami on the Mega Bus starting from Dwntown Miami, everything was going...
Rude, Laughing and Joking
Very rude on the phone laughing, and joking, etc while your waiting to be greeted by costumer service! I just...
Megabus – I just want a refund
I actually have not had a bad experience at any time while traveling Megabus. My family and I are avid...